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Enterprise Social from
Microsoft
David J. Rosenthal
President & CEO, Atidan
December 6, 2013
Microsoft Technology Briefing Center, NYC
Objectives & Agenda
Value
Change the Way you Work Way You Work
Making an impact at work
Enterprise social
Evolution of Enterprise Communication
Enterprise social and your businessTransform your business from the inside out
Active Directory
Transform your business from the inside out
Engage
Social IntranetEvolve your intranet by adding a real-time communication and enabling employee engagement
from any device.
Bring your intranet to
life with dynamic
conversations
Best-in class web
publishing portal
Communicate in
real-time
Stay connected
from any device
Objectives• Improve communication
between employees across
450 restaurant locations
• Give 26,000 team members
a voice to share guest feedback
TacticsUses Yammer as an engine to drive
business transformation, starting with
Red Robin team members.
Results• Stronger engagement
across the business
• Reduced time to market
• Increased innovation and cost savings
Engaging Employees
to Drive Business Transformation
Collaborate
Sales Marketing
Finance
A single place to
manage your content
across SharePoint
and Yammer
Social Productivity PlatformEnable secure conversations with a single social layer across the Office productivity tools people
use every day.
Work better
together on Office
documents with
inline conversations
Connect and discuss
in real-time
Your content always
stays in sync with
SkyDrive Pro
Post to Yammer right
from within the
document preview
Rich document
previews
Communicate with
multi-party HD video
Objectives• Allow executives to better
connect with geographically
dispersed employees
• Engage associates to
better serve members
TacticsDeployed a custom Yammer-
SharePoint integration called
Spot as the hub of company
communication and collaboration.
Results• Increased productivity
• Flattened hierarchies
• Exposure of hidden talent and expertise
• Improved customer service
Breaking Down Silos
with a Culture of Collaboration
Innovate
COMPANIES PARTNERSCUSTOMERS Employees
Social Business ProcessesImprove business processes and connect business applications using a single social layer.
Surface updates
in Yammer from
siloed business apps
Make your existing
business apps social
with in-context
conversationsSearch across
conversations, content
and business data
Responses to posts
show up both in
Yammer and the
business app
Objectives• Connect employees with the people and
information they need in order to excel
• Merge two company cultures
following an acquisition
TacticsDeployed Yammer as a go-to
place for employees to connect
globally and innovate together.
Results• Accelerated innovation
• Streamlined information flow
• Merged communications
across two companies
Spurring Innovation
through Social Collaboration
Roadmap
Social Woven Into the Apps You Use Everyday
Yammer and SharePoint Roadmap Update
SharePoint 2013 On-Premises Options
Social in the cloud Social on-premises
Next Steps
Four Factors for a Successful Social Journey
What is the Customer Success Program?
Methodology and Self-guided Resources Customer Community
Access to Customer Success Managers
Regional Meet Ups and Events
Community-based Learning and Support
Webinars
Yammer Plans & PricingBasic vs. Enterprise Network features
Enterprise ITSecurity, Deployment, Voluntary Adoption, Product Development, Yammer Platform, Support Services
Administration & IntegrationsAdmin guide, Security Information, Directory Sync, Single Sign-On, Yammer Embed, Data Export, etc.
Make Yammer your default social network in Office 365
Yammer App for SharePoint Set up the Yammer App for SharePoint
Integrate Yammer with on-premises SharePoint 2013 environments (white paper)
Sites, Blogs & Twitter
Welcome To Your Social Journey | Enterprise Social Customer Success | The Rise Of Enterprise Social Networks |Yammer Success Center Discover SharePoint
Yammer SharePoint blog @Yammer @SharePoint @Office365
Press
How Microsoft got its own employees to use Yammer
Microsoft Creates ‘Yammer North’ in Redmond to Learn New Software Tricks
Yammer Accelerates Momentum Following Microsoft Acquisition
The Yammer journey so far at NAB
Research
Bring your own service: Employees want social tools at work, despite company restrictions
Evolution of the networked enterprise: McKinsey Global Survey results
Yammer’s 2013 Business Value Survey Results
And a lot more to come!
Next stepsTransform yourselves with Enterprise Social!
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the
part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
