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@LiaisonTech
Enterprise Level Integration for the Mid-Market
Featuring valued customer
@LiaisonTech
Liaison ECS and Delta
• Delta is an any-to-any mapping and data translation tool.
• ECS is a communication server supporting a wide variety of data transfer protocols and standards.
• EAI: Delta and ECS combined provide an enterprise application integration solution capable of coordinating the many diverse applications, databases, and e-commerce formats found across the enterprise.
• B2B: Delta and ECS combined provide a business to business solution capable of coordinating all trading partner requirements as an extension of the enterprise.
Scalable, reliable and will run unattended. Actively reports exceptions.
@LiaisonTech
Systems, formats, protocols
• Supports EDI (EDIFACT, X12, TRADACOMS)• Supports XML• Supports direct database access• Supports Flat Files• Supports mail and HTML (as output only)
Conversion and data enrichment between any of these formats
• Integrates with SAP (SAP Bridge), Oracle Applications, Lawson M3, IBM AS/400 applications, CargoWise, webMethods, Microsoft Dynamics, legacy systems and most others.
• Integration business scenarios are easily implemented.• Web services provider (server) and/or consumer
ECS implements HTTP, FTP, POP3 and SMTP communications protocols, including ALL security variations (AS1, AS2, AS3, FTP/S, SFTP etc., etc.)
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An affordable ESB
• ECS and Delta together can be viewed as an Enterprise Service Bus.
• Allows for creative solutions helping to overcome business process mismatches
System 1
System 2
System 3
Trading Partner
Trading Partner
ECS
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Liaison services
• Professional integration services– Support with design– Support with implementation– Support with creating translation maps
• Technical and implementation support– Knowledgeable support staff– US and Europe
• Hosted solutions– Translation as a service– Shared or dedicated server– Liaison deals with technical exceptions
• Web EDI – Forms based– Small companies, low volume– Can complement rollout for large enterprises
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From push to pull
• ECS and Delta offer a wealth of functionality• We see that our customers go far beyond their initial
integration goals when discovering all the possibilities• A gradual change from customers pushing B2B
integration to supplier pushing for more integration to their customers and partners.
ProjectScope
Customers Discovery Integration
Customers and partners
Time
Smaller Businesses
Mid-size Larger mid-size
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Some examples
• Tanzanian International Container Services: Dwell time reporting to shipping lines from Excel sheets sent by customs. Integration with Oracle database.
• Ligentia UK: Integration of Chinese legacy ERP with UK CargoWise to obtain shipping orders, validate them, send reports.
• Hewitt NL: Use in-house payment file to create SEPA and BTL91 payments to RBS depending on receiving bank’s capability (Delta only implementation).
• ACORD re-insurance: Members exchange claim data through web-services and EDIFACT or XML using ECS and Delta.
• ING: Online, real-time, validation and reporting of SEPA payment messages uploaded by new customers using ECS and Delta.
• O’Neill: Integration of new ERP (Lawson M3), legacy ERP (RaTrade), several other systems, B2B with many partners. High volume of messages.
@LiaisonTech
Liaison ECS and Delta at O’Neill
O’Neill Europe
Not afraid of a challenge!
RaTrade
Lawson M3
Labels
United Retail
DHL
ECS
@LiaisonTech
Richard van der HoekO’Neill Europe
A Case Study for Integration Success
© Liaison Technologies. All rights reserved. Liaison is a trademark of Liaison Technologies. @LiaisonTech
How it started….• Founded by Jack O’Neill in 1952• Santa Cruz, California, USA• Inventor of the wetsuit• Worlds 1st Surf brand
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O’Neill Operating Models
160 1+6 118 60.000 >60.000.0003.000
Owner + Licensees
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Strategy Renewal – 5 Global Programs Wave Surprise 1. Replace systems (so less systems remain) - Lawson Global Waves2. Integration of Systems (SOA,EDI,ESB) Wave Accelerator3. Reduction of Custom Made Systems, Management Info Wave Master4. Solid Infrastructure Wave Ground5. Documenting, Training, Motivating, Inspiring Wave Flow/Surf school
In the transition phase:1. Support the current environment Keep the Ocean Alive
IT Strategy: Riding the Waves brings Happiness
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From 52 Core Systems to 5
Replace Systems: Global Waves
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From De-Central to Central:
• Past: • 34 countries as a customer • Very few owned shops
• Now: • 8 countries integrated with thousands of customers • E-shop • 30 (partly) owned shops• 26 distributors• Licensees (Canada, Brazil, Japan, South-Africa, etc.)• More to come..
Lots of (different) formats:
• Different format for the same information• No standards• Tailor made solutions per country
Integration of systems: Wave Accelerator
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Integration of systems: Wave Accelerator
Retail:
• Need for information from retailers to:• Monitor sales • Control sales• Replenish• Improve (future) collections
Different business models:
• Shop in shop• Franchise• Consignment
For this EDI is a must !!!
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Integration of systems: Wave Accelerator
Wholesale:
• Take over EDI done in the countries• No standards used• No control mechanism in place• Connected to a lot of partners:
• TradeCard (Purchase orders)• TradeLinkOne (Scan, Pack and Ship)• DHL (Supply Chain and European warehouse)• Retailers (via Fashion United)• Buying Groups (Euretco, Intres, Garant)• Own Retail
• Business decision:
• XML in and out, unless…• Use standards, unless….• Secure connections via AS2 (X400)
For this EDI is a must !!!
@LiaisonTech
Integration of systems: Wave Accelerator
New way of data integration with SOA ESB EDI with all other systems
New after MDM EMC project: IBM Data stage in integration Stronger use of API’s and web services
Benefits: Less Point to Point interfaces Reuse of work and interface, building blocks Building knowledge of business applications Common Definitions Near Real-time data Control on messaging
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Integration concept – Traditional approach
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Integration concept – New approach
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Route we followed
Mapping and control mechanism:
• Decided for Liaison ECS and Delta after Proof of Concept• It got what we needed for a fair price• Easy to learn, understand and use• Short ROI (within 2 months)• Flexible solutions for all our different requests
Training:• Send in some cases to do the training:
• No dull training material• Training on the job• Recognizable data
Results after the training: • SLSRPT and INVRPT • ORDRSP and PRICAT• INVOIC
Training follow up: • One or two dedicated persons (key user and backup)• Buy a 10-20 days call off work-order for backup• Keep working with the application• Great support (local and from team USA)
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Within 2 – 6 months:
Interfaces with DHL (EDC):• Article information• Pick slips• Pick confirmations• Ship confirmations
Dutch retailers: • Seasonal PRICAT• ORDRSP and related PRICAT• DESADV• FTP output with Fashion United
Own retail:• POS information• Customer count in shop
Wholesale:• Forecast information• Daily order information
Results
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Within 2 – 6 months:
• AS2 connection (also for current interfaces)• X400 connection (Germany)
Within 1 year (ending in May 2011): • Multiple output formats from one source• Mail functions build in• Automated import and export routines with legacy systems • ANSI 850 • ANSI 855• ANSI 856• ANSI 810• Barcode stickers and Price tags for suppliers• Receipt confirmation EDC• Stock adjustments and reconciliation EDC
Results
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Next steps:
Business directions:• Own EDI department (more cost efficient)• Sales data from 10 major retailers per country• Support all kind of business models
Retailers: • The word is spread• Every week new requests for data exchange
O’Neill internal: • Implement as general as possible• Easy monitoring • End users must be able to check things easily• Documentation
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Jack: “We take away the barriers”Barrier nature Product O’Neill Result
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@LiaisonTech
Solutions
• Data Integration• Data Management • Data Security
Multinational
• Global headquarters in Atlanta• European offices in Finland,
Netherlands, Sweden, UK• More than 7000 customers
worldwide in over 46 countries
Visit O'Neill here
For more presentations:
Liaison Webinars
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Additional Resources