moderator: jerry stabile

March 10, 2013 / Bentley Univesity / Boston MA

Enterprise Instant Messaging

1

2 Presenter Team Intro Slide

Jerry Stabile Mike Picher Alex Mateescu

>EIM has been around for a long time – proprietary systems think

IRC/Sametime

>Consumer driven features flooding the enterprise

>Increased productivity but…..

>Regulation and corporate governance considerations

>Mobility and accessability

>The Millenium Generation!

3 The importance of messaging in the enterprise

WHY - Enterprise Instant Messaging

>XMPP de facto standard today

>Seamless integration with SIP

>Highly available, resilient

>Extensible to up 1 million users

>Easy to configure and manage

>Support multiple deployment modes

>Support for monitoring

>Flexible federation capabilities

>Seamless integration with other services

4 Pre-requsites for Enterprise class IM

Enterprise Scale and Resiliency

Today –

>high availability out-of-the-box, using mongodb

> integrated management through sipXecs/openuc console

>phone call aware presence (through SQA plugin)

>performance testing in process

Under development/planned

>scheduled meetings aware presence (through calendar plugin)

>geographical partitioning through mongodb sharding for improved

performance

Significant increase in availability and performance

EIM in sipXecs/openUCTM Release 4.6 5

6 Distributed load-sharing system

Globally Scalable EIM Solution

Third party calendar connectors

Calendar Free/Busy integration 7

>Enterprise IM requires federation

B2B, B2C, internally

>openUC provides pure xmpp

federation without requirement

for protocol conversion

>Third party federation through

third parties such as NextPlane

>Develop new connectors

XMPP based federation

Federation 8

9