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Enterprise Agents: Deployment Best Practices

Archana KesavanProduct Marketing Manager

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About ThousandEyesThousandEyes delivers visibility into every network your organization relies on.

Founded by network experts; strong

investor backing

Relied on for critical operations by leading enterprises

Recognized as an innovative

new approach

27 Fortune 500

5 top 5 SaaS Companies4 top 6 US Banks

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• Software agents actively monitoring the network

• Monitor your SaaS, VoIP or internally hosted services through instrumented Tests

• Deployed within your enterprise network

Enterprise Agent

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Enterprise Network

DMZ

Proxy

CRMWeb

Branch Office

Branch Office

Home Office

Data Center

MPLS

MPLS

S2S VPN

VPN

Internet

Internet

Remote Office

Internet

Internet

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Choosing the Right Deployment Model WHAT: Virtual appliance WHEN: If you have hardware and software infrastructure to deployWHERE: Data centers, some Branch Offices

WHAT: Containers on Cisco IOS-XE ISR 4000 Series and ASR 1000 Series WHEN: Re-use existing hardwareWHERE: Branch Office, Remote location, WAN aggregation headend

WHAT: Physical installer for Intel NUCWHEN: Unable to install new hardware WHERE: Remote locations

WHAT: Docker ContainersWHEN: Manage and maintain a large number of Enterprise Agents WHERE: Data center, Branch offices

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Enterprise Agents: Where to Deploy?

DMZ

Proxy

CRMWeb

Branch Office

Branch Office

Home Office

Data Center

MPLS

MPLS

S2S VPN

VPN

Internet Internet

Internet

1 WAN Monitoring 2 SaaS and ISP Monitoring 3 Voice/Web

Monitoring

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Deployment Guidelines

• Some tests are more intensive than others • Page Load & Transaction tests • Bandwidth and Throughput tests

• Agent-to-Agent tests are two tests in the backend • Enterprise Agents can be clustered• Recommended Agent load; < 75%• NAT Traversal and Proxy

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Demo

• Installing Enterprise Agents • Instant test with Enterprise Agent from Virtual Box• Reverse Path Agent to Agent Tests• Voice Quality metrics