ca Opscenter

Enhancing the Mobile End-User Experience by Integrating CA Mobile App Analytics and CA APM

Jonathan Lindo, VP of Mobility, CA Technologies

OCX16S #CAWorld

Marc Chene, Sr. Product Manager, CA Technologies

2 © 2014 CA. ALL RIGHTS RESERVED.

Abstract

In today’s mobile app economy, providing the best user experience is critical to building customer loyalty. We have one chance to provide a great user experience and deliver value. How can we ensure a great mobile app experience that elevates our offering above the thousands of other choices our customers have?

Discover how DevOps for Mobile from CA Technologies provides your business analysts, developers, IT operations and support teams with accelerated speed to market, complete visibility and the insights needed to achieve user loyalty and maximize potential value to customers.

Enhancing the Mobile End-User Experience by Integrating CA Mobile App Analytics and CA APM

3 © 2014 CA. ALL RIGHTS RESERVED.

Agenda

CA MOBILE APP ANALYTICS OVERVIEW

ARCHITECTURE AND INTEGRATION

LIVE DEMO!

LEARN MORE: TRY CA MOBILE APP ANALYTICS TODAY.

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What is my user experience like?

CA Mobile App AnalyticsVisualize, understand impact, and be proactive.

Who is using our apps?

Where and When are apps used?

What are my users doing with our apps?

Can I Help users get more value?

5 © 2014 CA. ALL RIGHTS RESERVED.

DEEP VISIBILITY:Complete operational end-to-end view for mobile apps

Extend operations view into mobile apps and infrastructure.

RAPID ANALYSIS:Developer view from mobile infrastructure to mobile device

Identify issues at 30,000 ft. view, and drill to microscopic app-level detail.

ACTIONABLE ANALYTICS:Business Intelligence by app, geo, carrier, device or users

Reveal specific analytics data based on multiple variables.

CA Mobile App Analytics + CA Application Performance Management (CA APM)

End-to-End Mobile Infrastructure Intelligence

6 © 2014 CA. ALL RIGHTS RESERVED.

Firewall and Load Balancer

CA Mobile App Analytics Architecture

Web Admin Console(Angular-based Rich UI Client)

Mobile Apps (Mobile SDK)

SQL DB (Oracle)

Data Collectors REST API Gateway Auth Services

Async Job Scheduler, Queuing Framework, Clustered Application Servers, Data Access Layer

Analytics Database (Cassandra)

Users and Groups

Data Aggregators

High Performance Event Queue

Auth Analytics Services APM Adapter

DMZ (SaaS or On-Premise)

Demo!

8 © 2014 CA. ALL RIGHTS RESERVED.

CA Mobile App AnalyticsBroad, Deep Visibility Into Your Mobile Infrastructure

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Actionable AnalyticsBy App, Region, Carrier, Device or Users

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Mobile Device VisibilityGestures, API Requests, App Performance

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Measure EffectivenessCompare versions, regions and devices.

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CA APM 9.7 With Mobility IntegrationMobile Transactions Separated in the App Triage Map

Development Prototype, actual implementation may differ

13 © 2014 CA. ALL RIGHTS RESERVED.

CA APM 9.7 With Mobility IntegrationCA APM 9.7 Transaction Traces With Mobile Data

Development Prototype, actual implementation may differ

Try CA Mobile App Analytics today!

Sign up for FREE today at http://trials.ca.com

15 © 2014 CA. ALL RIGHTS RESERVED.

For More Information

To learn more about DevOps, please visit:

http://bit.ly/1wbjjqX

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ensure it links to correct pageDevOps

16 © 2014 CA. ALL RIGHTS RESERVED.

For Informational Purposes Only

© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.

This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Some of the specific slides with customer references relate to customer's specific use and experience of CA products and solutions so actual results may vary.

Terms of this Presentation