Patient reactor Patient communication system

Today, 90% of 60 000 clinics in Russia lose from 500 000 to 200 000 000 roubles a year because of non-organized

communication with patients

From problems to the solution

According to data of one of the largest clinics in Russia Medicina JSC, after independent development and deployment of the automated patient communication system, the clinic’s efficiency has been increased by 10%, saving more than 200 billion roubles a year. (Source: http://www.youtube.com/watch?v=YhvS97ZKsco) !

But other clinics do not have such a strong IT department.

We have developed the software allowing clinics earn 20 billion roubles more a year.

From problems to the solution

Solution

Patient reactor is the automated system of communication with patients compatible with existing software of a clinic.

Communication SavingMarketing• Reminding about doctor’s

appointments • Invitations to periodic health

examinations • Holiday greetings • Reminding about unfinished

treatment plan • Reminding about unpaid balance • Online booking

• Monitoring of the customer satisfaction

• Pro-active collection of reviews • Publishing reviews in social

networks • Publishing reviews on the website • Publishing reviews on yell.ru

• Saving on the call center • Saving on the telephone bills • Saving on the IT specialists • Saving on the SMM specialists

Business model

Rate ConditionsDeployment

costService fee

Start Database of up to 5000 patients 9 900 roubles. 4 900 roubles/

month

Practice Database of up to 60000 patients 9 900 roubles. 12 900 roubles/

month

Medical center Database of more than 60000 patients 9 900 roubles. 29 900 roubles/

month

Clinic Network More than 100000 patients Upon agreement Upon agreement

Option: deployment of all servers in the clinic’s territory: 180 000 roubles (including equipment costs).

Technology

Two installation models:

1. Economical. Cloud communication servers. - Cost-efficiency and ease of maintenance. - Limited amount of personal data leaves the territory of the clinic..

2. Increased safety. All software and equipment are installed on the clinic’s territory. - Payment for equipment, software licenses and deployment. - Full control of the perimeter where the personal data is stored and processed.

WWW

Marketing and sales

Sales will be carried out with already existing resources:1. Direct sales using the collected databases of contacts of the clinics’ and

medical centers’ management. 2. Subscriber database consisting of more than 5000 clinics’ directors

collected in 6 years of operation in the field of medicine. 3. Sales through our partners: Infodoctor, Dental Guru, Dental Consulting

Group and others. 4. Internet advertisement, medical exhibitions and conferences.

Our clients• Private dental clinics • Multicare medical centers • Cosmetology clinics • Conservative management • Hypertensive heart diseases and hypertension

Competitors

For now, the projects with the similar idea have been found in the US:

1. http://www.lh360.com 2. http://demandforce.com (it was sold to a strategic investor for $ 423.5 million) 3. https://www.smilereminder.com 4. http://www.televox.com/appointment-reminders/ 5. http://www.sesamecommunications.com/ 6. http://www.patientactivator.com

All these systems are not compatible with the Russian hospital information systems.

TeamVladimir Selivanov, CEO

Centaur Software Development (development and deployment of hospital information systems, more than 1300 deployments in Russia). Vladimir has built a career from the regional representative to the CEO of the Russian representative office. (2008-2013). Vladimir has also launched joint projects on the integration of the HIS with Infodoctor and TimeToVisit companies. Reference: http://selivanov.biz/michaelfeedback.pdf

Alexey Kozlov, CTOCreator and developer of the online appointment scheduling system http://tovisit.ru Developer of software for dentistry and medicine. Manager of the integration of Dental4Windows HIS with the third-part software and compulsory health insurance state funds.

Alexey Borovko, developer of the desktop application

More than 10 years experience of development, deployment and support of the applied software, installation and configuration of system and end-user software. Technical support. Borland Delphi, Lazarus, T-SQL, PL/SQL ADO, DevExpress, Indу, ZeosDBO, VirtualTree, FastReport

Road map

Readiness for April, 2014: • Desktop application for notification management developed. • System of online appointment scheduling developed (http://tovisit.ru). • Module for importing patients from Infoclinica and Dental4Windows HIS and

Excel developed.

2014 г: Clients: 25 Development: • New release. • Mobile notification module added. • Unlimited rates added. • Letter and page templates added.

2015 г: Achieving the operating payback: IV quarter 2014.

Clients: 600 Development: • Mobile application developed. • Teaching materials for patients added. • Call center and conversation scenario constructor attached. • Solution for health clubs developed.

Road map

2016 г: Clients: 2100 Development: • Solution for beauty salons developed. • Solution for insurance companies developed. • Solution for auto repair services developed.

2017 г: Clients: 10000 Development: Entering the international market: Australia, Europe, Singapore, United

Arab Emirates.

Required investments

Looking for seed capital: $100 000

Strengthening the development team. Rent of servers and purchase of required equipment and software. Establishing the technical support department

Building up the team Developing the online appointment scheduling

system. Developing desktop application and Founding potential partners. Receiving the first income from the online

scheduling system and sale of the API integration with HIS.

Already done: With seed capital:

Invested: 1.5 years of development+ 600 000 roubles

Thank you!

Contact me: vladimir@selivanov.biz, Mob.: +7 925 310 35 21 Tel.: +7 499 653 88 51, Skype: vladimir_v_selivanov

Product Market Niche1. 2. 3.solving real problems ready to pay for the product vacant in Russia

Looking for investor

We have: