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1 Endpoint Solutions Confidential
“How to Evolve Corporate Culture
For Long Term Success”
A Tutorial by Endpoint Solutions Inc.
2 Endpoint Solutions Confidential
Simply Stated: “Mfg is Tool Control”
“Consistency in a variable environment”
Less Variability = More output = More $$
“How” the tool is run, effects profit
3 Endpoint Solutions Confidential
The “Total Control” Architecture
Data gathering & reporting
P.M Cycle & Product Mix comp
Predict Tool Events before scrap
Cost & Cycle time reduction
A truly ‘lean’ operation
$$$Statistical
Process Control
Optimize
Tool Sub -Component SPC
AdvancedProcess Control
4 Endpoint Solutions Confidential
The “Business Cycle”
Time
# Units
Fight to get every unit out the door
Can’t meet demandSales drop off
Cut costs
Miss market share
Completely Stop spending
Create “Quality” issues
Slow Spending
Lay off people“Quality” issues RMA
Hire more Jr. people
Inventory Builds
5 Endpoint Solutions Confidential
The “Business Lifecycle” Many cycles can look like:
But, have you gotten “better” at what you make? Higher Quality Faster Cycle time Lower costs
6 Endpoint Solutions Confidential
Typical Corporate Spending Habits
Spend $X on product & technology development
Spend $Y on equipment to make that new technology
But ……
What was spent on systems to control Product & Equip?
7 Endpoint Solutions Confidential
Result: long term benefit is much greater than the cost
Evolution vs. Revolution
Time
Unit Cost
$$$!
Revolutionary Cost Curve
InvestmentDeploy
¢
¢Evolutionary Cost Curve
8 Endpoint Solutions Confidential
Why Revolutionary Wins → “Products” Less variability leads to …
Better control which enables …
Higher Process Capability (Cp) with …
Less Human intervention and …
Less Fire-fighting all Equal …
Better ‘Quality’
$
9 Endpoint Solutions Confidential
Why Revolutionary Wins → “Tools” Less Unplanned downtime nets …
Less Cycle Time with ...
Less Inventory which enables …
More “Time” for:
Maintenance improvements +
Optimization of consumables =
More UPH at Less Cost
$$$
10 Endpoint Solutions Confidential
People have to get engaged to really understand Remember high school French?
The Endpoint Solutions “How”
Time / Effort
%
Understanding
Tell Them
Least Effective
Show Them
Minimum requirement but only for some people
Make Them do it
Minimum requirement for most people
Make Them tell someone else
Most Effective
A journey with your team
11 Endpoint Solutions Confidential
PM
E
ng
Endpoint
En
g
En
g
PM
A
rch
ite
ct
PM
A
na
lys
t# Hours
Resource Loading
PM
Minimal time from Engineering & Operations teams I.T contribution can be substantial, but manageable
Mg
r
Launch Analysis
En
g O
ps
En
g
Solution
I.T
Code
En
g
Test
En
g
Deploy
I.T
Op
s
I.T
I.T
Customer
12 Endpoint Solutions Confidential
Spend less [time & money] and get much more benefit
Why Endpoint Solutions?
Time
Unit Cost
EvolutionDeploy
Do it Yourself
Endpoint Solutions Inc.
Deploy
Calendar Year
UP
H &
Cp
k
Co
sts
13 Endpoint Solutions Confidential
Results Over Business CyclesBiz Cycle ‘Valleys’
Deployments
14 Endpoint Solutions Confidential
Thank You
15 Endpoint Solutions Confidential
Appendix A Riddle SPC Case Study
16 Endpoint Solutions Confidential
A Riddle What do all these have in common?
“Quality is Free” by Philip B. Crosby
“Principles and Practices of TQM” by T. J. Cartin
“Introduction to TPM” by Seiichi Nakajima & Norman Bodek
“Good to Great” by Jim Collins
“Built to Last” by Jim Collins
“5S for Operators: 5 Pillars of the Visual Workplace” “Lean Manufacturing That Works: ….” by Bill Carreira “The Toyota Way” by Jeffrey Liker
“Toyota Kata” by Mike Rother
“Stop Smoking” By millions of New Year’s Eve’ers
Appendix
17 Endpoint Solutions Confidential
Top 10 ‘Six Sigma’ Program Failure Points Mechanistic template-dependent unimaginative problem-solving Losing your executive support base Losing unit integrity Failure to retain currency with state-of-the-art methodologies Going Native – becoming part of the problem Lone Ranger – are you leading if no one is following? Prophet in the Wilderness – being too far ahead of your time Flawed and excessive metrics Relevancy lost – ROI vs. common sense and goodness Ice Cream team – failure to substantively engage
Reference: Elias & Associates LLC
18 Endpoint Solutions Confidential
SPC Everybody “knows about SPC” …. Right? But do you really know “how” to use it effectively?
SPC is only a “Data gathering & reporting” tool Required as “Foundation For Advanced Mfg operations”
Or
Do you get beat up by SPC?
Appendix
19 Endpoint Solutions Confidential
The “Time & Money” Cycle My classic 1966 Mustang along with my buddies It took time and it took money You never have both together
Appendix