End Siloed Monitoring

#zendd1

Zenoss

July 12, 2013

End Siloed Monitoring:Accelerate IT Operations with

Unified Monitoring

Transforming IT Operations

Deepak Kanwar – Marketing StrategistJaime Colom – Senior Solution Engineer

2

Webinar Logistics• All lines are in listen-only mode

• We will answer questions throughout and at the end, so please post questions early and often

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3

Agenda

• Introduction

• The Problem with Siloed Monitoring

• The Zenoss Philosophy

• Quick Tour + Q & A


www.zenoss.com | [email protected] | blog.zenoss.com

toll-free +1-888-936-6770

http://www.zenoss.com/

mailto:[email protected]

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4

Zenoss at a Glance

Cool Vendor inIT Operations 2010

Best Monitoring Toolfor the Cloud

• Transforming IT Operations• Founders lived the pain of legacy platforms at pioneering cloud

providers• New approach to both technology and business

• Leading Commercial Open Source Player in Category• Large Global Footprint: 2.4M Downloads, 35K Organizations, 175

Countries• Large Active Community: 105K Members• Rapid Innovation & Lower Costs

• Fastest Growing Enterprise Management Software Company• 2010, 2011,2012 Inc 500• 2011 #22 2012 #55 on Deloitte Fast 500• Growth across key segments: Enterprise, Web, Federal, SMB, Service

Provider

• Most Widely Adopted Cloud Management Console• Largest install-base of any cloud-capable management product in

the market• Unifies physical, virtual & cloud monitoring• Enables public, private and hybrid cloud scenarios

• Strong Business & Team• Rapid growth with new customer acquisition and retention• Annapolis, MD & Austin, TX & San Jose, CA© 2013 All rights

reserved.


5

Welcome to My World My Applications

My Servers

My Networking

My Storage

ITIT


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The World is Growing ApplicationsServer

NetworkingStorage

Virtualiza

tion Cloud

ITIT

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The Traditional Mish-Mash hasn’t worked


Elemental Monitoring solutions

Home Grown

solutions

Open Source

solutions

Framework/ Wrap &

Roll

3rd Party Niche

solutions


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Poll

• Which tools do you have in house? Please check all that apply• Elemental Monitoring Solutions

• 3rd party niche solutions

• Framework Wrap & Roll

• Home Grown solutions

• Open Source solutions

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BUT, we have collected a PLETHORA of tools

“How many different infrastructure monitoring and application monitoring tools are currently in use in your IT operation (including network, servers, databases and application monitoring)”?

69%

% of respondents

who use 10 or more tools in

their environment

Base: 161 North American IT decision-makers

Source: A commissioned study conducted by Forrester Consulting on behalf of Zenoss, October 2012


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Reducing IT Effectiveness

60%

organizations can resolve less than 75% of their problems in 24 hrs.

Despite allocating a lot of resources

Resolution can be time consuming and resource intensive




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Forget the Triple 9s, we will settle for 99%

38%

Organizations whose availability

for MISSION CRITICAL

application is ABOVE 99%

Organizations lose $Millions annually to downtime




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The Promise of Single Pane


SINGLE PANE OF GLASS CONSOLE

Status Description Impact

Storage is down Has to be something

Server 34 is down Not sure

Switch_NexNode is malfunctioning ???

Load balancer is overloaded Hmmmm

warning

warning

warning

warning

Where is the context?

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Modern IT environments are complexAnd the Workload-Asset relationships are Dynamic


Monitoring solution 1

Monitoring solution 2 Monitoring solution 3




Monitoring solution 7Monitoring solution 8




Failover

Cloud Bursting

14 © 2013 All rights reserved.


Monitoring solution 2 Monitoring solution 3




Monitoring solution 7Monitoring solution 8




Failover

Cloud Bursting

And the Workload-Asset relationships are Dynamic


15

Enhancing your CMDB run environment

Incident Management

Service Asset &

Configuration Management

Capacity Management

Availability Management

Change Management

CMDB

Problem Management

Help desk

Zenoss

Bringing Real Time Context to your IT

Operations


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Holistic view to help meet SLAs

Delivers fault and performance analytics for application services as well as infrastructure components

17 © 2013 All rights reserved.

Get a Head Start on your Problem Resolution

• Identify possible causes for service disruption

• Communicate the source of the problem

• Provide a head-start on service restoration

"We see problems or alerts much sooner on subsets of web cluster or staging nodes that we are able to catch before they actually make it to production." Scott McCool, Web Hosting Manager Nature.com


LIVE DEMO


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Zenoss Service Dynamics

ANALYTICS & OPTIMIZATION

SERVICE IMPACT & EVENT MANAGEMENT

RESOURCE MANAGEMENT

Agentless Multi-protocol

ResourceModel

AnalyticsWarehouse

Events

Service Model

UnifiedPresentation

Layer

Aggregation Analytics Engine

CommonMessagingPlatform

Web CLI

IntegrationRESTAMQPJSON

Mobile RBAC

CollectionCollection

Metrics

Service CatalogProvisioning

CMDBOrchestrationService Desk

BillingOther Managers

CommonInformation

Model

CommonExtensibilityFramework"ZenPack"

Discovery & Modeling Collection Notification &

Control

Event Manager Impact EngineEvent Manager Impact EngineEvent Manager Impact Engine

HTTPTCPSNMPWMI SSH ICMP SMTP/POPREST SOAP

VMwarevSphere

VMwarevCloud

Cisco UCS

WEBM

AmazonAWS

SMSJMXWIN-RPC

Cisco UC

ODBC

Cisco AXL

libVirt &libCloud

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Integrated Solution

Unified Monitoring

Event Mgmt

Root Cause Analysis

Open/ Extensible

Zenoss, Solution for the Modern Datacenter


• Unified Monitoring• Heterogeneous

environment• Servers, storage,

databases, operating systems

• Physical, virtual, cloud• Event management• Real Time Model to expedite root cause analysis and problem resolution

• Available as on-premise or SaaS

Zenoss Service

Dynamics


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Conclusion• Modern datacenters are

heterogeneous and complex

• Siloed Monitoring can significantly impact your IT efficiency• Longer resolution time in case of

disruptions/outages

• Major impediment to meeting SLAs

• Loss of productivity to the tune of millions

• CMDB alone cannot provide real time context

• Zenoss, is Transforming IT Operations

"It is all about minimizing performance degradation and downtime, and Zenoss does a great job of that. The solution works exactly the way we need it to work." Marty Meyers, Global Network Operations Manager, Rackspace

22

Q&A

For more information:

www.zenoss.com | blog.zenoss.com

[email protected]

toll-free +1-888-936-6770

http://www.zenoss.com/

http://blog.zenoss.com/

mailto:[email protected]

https://twitter.com/zenoss

https://plus.google.com/b/106815118551155465525/+zenoss/posts

http://www.linkedin.com/company/zenoss-inc.


#zendd23

Thank you


Technology

End Siloed Monitoring