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Empowering Business Users with Process Management Tools Kris Verlaenen Pedro Zapata Red Hat June 14, 2013

Empowering Business Users with Process Management Tools

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Demo of the various tools that are part of the upcoming jBPM6 release (and BPMS6 platform) that can be used by business users (business analysts, end users, etc.) to model, manage and analyze their business processes.

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Page 1: Empowering Business Users with Process Management Tools

Empowering Business Userswith Process Management Tools

Kris VerlaenenPedro ZapataRed HatJune 14, 2013

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RED HAT CONFIDENTIAL2

Agenda

- Introduction to BPMS 6 business tools - Process modeling & simulation- Data modeling- Form modeling- Execution- Dashboards and reporting- Products & community projects- Q & A

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What to expect in BPMS 6.0 ?

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Business Analysts

Endusers

Developers / IT

Managers

4. Monitoring, auditing and analysis (BAM)• Dashboard interaction • KPI monitoring.• Process auditing.• Reporting .

3. Execute• Task list• Process instance tracking• Custom applications

Analysis & Modeling• Process models.• Data models.• Forms.• Business Rules.• Create dashboards.• Simulation.

Develop & Deploy

• Manage dependencies• Deployment methodology• Versioning• Develop code

BPMS 6 business user tools

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Process Modeler & Simulation

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Enable process modeling and simulation in a business user friendly, web-based environment.

Key features:■ Web-based process modeler■ Based on BPMN 2.0■ Context menu for easy creation of flows■ Visual validation■ Integration with service repository■ Simulation of business process

Benefits:■ Enable non-technical and technical users to collaborate creating (executable) business processes■ Simulate the execution of a business process (cost, duration, etc.)

Key features

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Target users

Process Analyst Creating and simulating business processes

Developers. Creating business processes, collaboration with process analysts / developers adding execution details

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Demo – Process Modeling & Simulation

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Data Modeler

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Enable the configuration of logical and physical data models with no coding.

Key features:■ Simple data modeling UI.■ Supports multiple physical representations of data model.■ Conceptual information added, such as user friendly names.■ A common tool for analyst and developers.■ Automatically generates all assets required for execution.■ Single representation enables developer roundtrip.

Benefits:■ Make data models first class citizens in the process improvement cycle.■ Capture and document data models by analyst.■ Allow for full process automation with data and forms, without the need for development skills. ■ Productivity tools when generating multiple type of assets that might be required (SQL schemas, JPA annotations, XML, PDF reports, ...)

Key features

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Target users

Developers. Create data model.

Process / Data Analyst. Capture requirements. Create data model.

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Row 1 Row 2 Row 3 Row 40

2

4

6

8

10

12

Column 1

Column 2

Column 3

Demo – Project data model

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Demo – Create new data model

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Form engine & modeler

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Enable the configuration and execution of forms with no coding.

Key features:■ Form Modeling WYSIWYG UI for forms.■ Form autogeneration from data model / Java objects■ Data binding for Java objects■ API for embedding and rendering forms with custom data.■ Customized forms layouts (*)■ Forms embedding■ i18n support.

Benefits:■ Enable non technical users to create forms and execute them in processes.■ Develop complex UI in a WYSWYG fashion for data capture and presentation.

Key features

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Target users

Process Analyst & developers. Building & testing forms.

Developers. Add advanced configuration to forms. Embed forms in custom components.

End users. Using forms in tasks or other modules.

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Demo - Setting input/output data bindings

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Demo – Create form from available fields

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Demo – Add fields by selecting type

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Demo – Manage form layout

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Process Instance & Task Management

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Process instance management and task list management.

Key features:■ Starting process instances■ Inspecting the current state of process instances■ Visualization of current state■ Managing process instances■ Task list management■ Claiming, starting, completing task (using task forms), etc.

Benefits:■ Enable business users and end users to start and manage process instances in a user-friendly manner■ Task list management and task life cycle management

Key features

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Target users

End users. Starting, inspecting and managing process instances and tasks

Administrators. Managing process instances and tasks

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Demo – Process Instance & Task Management

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Business Activity Monitoring

Dashboards & reporting

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Enable the configuration of business dashboards by configuration with no coding.

Key features:

■ Visual configuration of dashboards (Drag'n'drop).■ Graphical representation of KPIs (Key Performance Indicators).■ Configuration of interactive report tables. ■ Data export to Excel and CSV format.■ Filtering and search, both in-memory or SQL based.■ Process and tasks dashboards with jBPM.■ Data extraction from external systems, through different protocols. ■ Granular access control for different user profiles.■ Look'n'feel customization tools..

Example: Editing an indicator.

Example: Dashboard with active filter

Key features

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Target users

Managers / Business owners. Consumer of dashboards and reports.

IT / System Architects. Connectivity and data extraction.

Process Analyst. Dashboard composition & configuration.

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NAVIGATION

INDICATOR (CLICK TO DRILL DOWN)

TOOLBAR (With edit permission)

CURRENT FILTER

BREADCRUMB

DEMO (dashboards)

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DEMO (Create indicator)

1. Click on the panels palette

2. Select 'Key Performance Indicator'

3. Select 'Create panel'

4. Drop panel in the layout region

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DEMO (Edit indicator)

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Click on columns to filterClick to export filtered data

Summary tables

DEMO (Report tables)

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jBPM Process dashboard

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jBPM Process dashboard – selected process

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Roadmap

BRMS 6

BRMS 5

BRMS 6.0 (Scheduled : Q4 CY13)

5.25.2 5.35.3

6.1

BRMS 6.1 (Target : Q1 CY14)

5.3.15.3.1

6.0

BPM 6

6.16.0

BPM 6.0 (Scheduled : Q4 CY13)

BPM 6.1 (Target : Q2 CY14)

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Questions?