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Emerging Managed Services Opportunities in Identity and Access Management Philip Kenney MST08T Sr. Advisor CA Security CA Technologies

Emerging Managed Services Opportunities in Identity and Access Management

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Page 1: Emerging Managed Services Opportunities in Identity and Access Management

Emerging Managed Services Opportunities in Identity and Access Management

Philip Kenney

MST08T

Sr. Advisor – CA Security

CA Technologies

Page 2: Emerging Managed Services Opportunities in Identity and Access Management

2 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS

© 2017 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.

The content provided in this CA World 2017 presentation is intended for informational purposes only and does not form any type

of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.

For Informational Purposes Only

Terms of this Presentation

Page 3: Emerging Managed Services Opportunities in Identity and Access Management

3 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS

Abstract

Every day, the demand for advanced identity and access management (IAM) grows

more critical, but many enterprise security teams are struggling to address this demand.

CA conducted an extensive survey of more than 200 enterprise security executives and

found that less than 20 percent of respondents have established automated,

standardized IAM processes, and only 15 percent say their current systems fully meet

their needs. Why are so many organizations hitting roadblocks and how can your

service provider organization assist them?

This session will examine the results of our survey. We’ll outline how businesses are

employing IAM today and identify what’s working and what’s not. In the session, IAM

experts will walk through the approaches security teams can take to maximize the

benefits of IAM. Finally, the session will examine the critical role external partners can

play in helping enterprise security teams most quickly and effectively overcome their

IAM obstacles.

Philip

Kenney

CA Technologies

Sr. Advisor

Ed

Pascua

SVP

Simeio Solutions

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4 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS

Agenda

IDENTITY, THE KEY TO APP ECONOMY AND THE OPEN ENTERPRISE

IAM MSP OPPORTUNITY — ENTERPRISE SURVEY RESULTS

IAM MSSP IN ACTION – SIMEIO SOLUTIONS

Q&A

1

2

3

4

Page 5: Emerging Managed Services Opportunities in Identity and Access Management

The Application Economy

Changes The

Requirements for

Business Experience

5 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED

Page 6: Emerging Managed Services Opportunities in Identity and Access Management

HARNESS THIS DISRUPTIONFOR GROWTH

The Winners Will…

2.5XHigher revenue growth

2XHigher profit growth

1.5XMore new business

53%Want to be leaders at

customer experience

in the next 3 years

eMarketer study

The most-advanced digital businesses are the 14% who scored highest on the Digital Effectiveness Index, based on a global survey by Freeform Dynamics sponsored by CA Technologies, July 2015.

McKinsey Global Institute, Disruptive Technologies, advances that will transform life, business and the global economy, May 2013

GMSA Intelligence, From Concept to Delivery, the M2M Market Today, Feb. 17, 2014

6 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED

Page 7: Emerging Managed Services Opportunities in Identity and Access Management

>26B connected devices by 2020… driving consumer demand for customized experience

Identity is key to delivering

compelling, personalized experiences

7 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED

Page 8: Emerging Managed Services Opportunities in Identity and Access Management

This is Security in the Modern Era…

In today’s world, where breaches are the norm,

information is everywhere and personalized

experiences drive digital transformation,

IDENTITY is key.

8 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED

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IAM Market Survey

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10 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS

Enterprise IAM Strategies

▪ Management levels represented are predominantly senior decision makers:

– 20% are CxOs (33% C-level respondents in US alone)

– 11% are VPs

– 34% are directors

– 29% are managers

▪ Responders work for firms with a wide range of revenue levels:

– 46% work in Fortune 1000 companies with revenues over $1.5 billion

– 23% work in large companies with revenues between $500 million and $1.5 billion

– 9% work in mid-market companies with $250 million to $500 million in revenues

– 22% work in small companies with less than $250 million in revenues

Survey Results From 210 Enterprise Respondents

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What type of identity and access management (IAM) system do you currently use? (Check all that apply)

0

10

20

30

40

50

60

70

80

90

100

On-premiselicense solution

Homegrownsystems(s)

None On-premiselicense solution,

Homegrownsystems(s)

Not sure On-premiselicense solutions,

SaaS/cloud-basedlicensed solutions

SaaS/cloud-basedlicensed solution

On-premiselicense solution,

Homegrownsystems(s),

SaaS/cloud-basedlicensed solution

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What % of your business applications are SaaS/cloud-based? (Check one)

0

10

20

30

40

50

60

70

80

90

100

Less than 10% 11% to 25% 26% to 50% 51% to 75% More than 75%

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How many user IDs (including internal, partner, contractor, and customer IDs) does your organization manage? (Check one)

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00%

250 or less

251 to 500

501 to 1,000

1,001 to 5,000

5,001 to 10,000

10,001 to 50,000

50,001 to 100,000

100,001 to 500,000

500,001 to 1,000,000

More than 1,000,000

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16 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS

How would you assess the maturity of your company's IAM? (Check one)

0

10

20

30

40

50

60

70

80

Manual, ad hoc, informalprocesses

Manual, semi-formalprocesses, tactical priorities

Establish roles, policies, andstructures

Automated, standardized,managed

Optimized, integration withbusiness processes

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Dissatisfaction With Current IAM Systems and Processes

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

250 or less 251 to 500 501 to 1,000 1,001 to 5,000 5,001 to10,000

10,001 to50,000

50,001 to100,000

100,001 to500,000

500,001 to1,000,000

More than1,000,000

Does not meet our needs Needs substantial improvement Some room for improvement

Page 16: Emerging Managed Services Opportunities in Identity and Access Management

22 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS

Has your organization worked with an external service provider for help with IAM efforts listed below? (Check all that apply)

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Single sign-on andidentity federation

services

Haven't worked withIAM service provider

Initial IAM platformintegration andconfiguration

Integration projects,such as integration of

new applications

Access to IAMsoftware-as-a-service

Advancedauthentication

services, such asintegration of tokens,one-time passwords,

and so on

Ongoing IAM support,such as userprovisioning,

deprovisioning

Page 17: Emerging Managed Services Opportunities in Identity and Access Management

23 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS

What factors have been or would be most important in deciding to adopt IAM managed services? (Check all that apply)

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Ability to expand asneeded

Ability to deliver newfunctionality

Free up staff resourcesfor other business

priorities

Get new capabilitiesdeployed more quickly

Predictability of ongoingexpenditures

We would not adopt IAMmanaged services

Page 18: Emerging Managed Services Opportunities in Identity and Access Management

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What is your organization’s yearly IAM spend?

0%

5%

10%

15%

20%

25%

30%

Less than $20,000 $20,000 to $50,000 $51,000 to $100,000 $100,001 to $250,000 $251,000 to $500,000 More than $500,000

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What prevents your organization from investing in IAM?

0% 5% 10% 15% 20% 25% 30% 35% 40%

Organizational immaturity

High and unpredictable costand implementation time

Lack of internal competenceto set requirements

Page 20: Emerging Managed Services Opportunities in Identity and Access Management

26 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS

Simeio’s Solution

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27 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS

About Simeio Solutions

Solid Foundation Public Recognition

• Highest score by Gartner in traditional workforce IDaaS use case

• Strongest current IDaaS offering (Forrester Wave)

• Gartner MQ for Identity and Access Management as a Service

• One of the top 20 services providers across all of IT

• Founded in 2008

• A Deloitte Technology Fast 500 technology firm

• Backed by Welsh, Carson, Anderson and Stowe ($3.5B PE Fund) with more than $100M in committed capital

• More than 200 active customers around the world

• Manage over 100 million identities

Worldwide

• 6 Office Locations

• 4 Security Operations Centers

• HQ in Atlanta

Simeio Solutions is the Number 1 Single-Source Provider of Identity & Access Management Services

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A Peek under the hood

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Simeio Identity Platform Features

Cloud Manager Identity Bridge

The Simeio Identity Platform enables us to deliver Managed Identity Services with unparalleled flexibility, portability, reliability and security. It is our differentiator.

Identity Orchestrator

Features include:

• Self Service & Delegated admin

• User Registration

• Password Management

• Access Request & Certifications

• Identity Verification

• Service Onboarding

Features include:

• Application Health Monitoring

• Performance Monitoring

• Security Operations Monitoring

• End-user URL Monitoring

• Anomaly Detection & Alerting

• Trend Analysis Graphs

• SLA reporting

Features include:

• Lightweight Virtual Identity Bridge

• Endpoint Connection Monitoring

• Cloud Network Configuration

• SSO Gateway (roadmap)

• Identity Proxy (roadmap)

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32 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS

Questions?

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Stay connected at communities.ca.com

Thank you.