Upload
paul-bird
View
1.704
Download
1
Embed Size (px)
DESCRIPTION
An overview of eG Innovations Citrix Monitor, to ensure optimal performance.
Citation preview
1
eG Enterprise Suite
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
The eG Citrix Monitor™Real Time Monitoring and Proactive Triage for Citrix Environments
2
Typical Citrix Environment
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
3
Effective Monitoring for Citrix Environments
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
• Entire Citrix infrastructure – from network to systems to individual applications – should be monitored.
• In-depth performance monitoring of all the published applications should be done.
• In-depth user activities and their resource usage should be monitored.
• Login problems and user disconnects are critical to be monitored.
• Faulty Printer Driver could cause Citrix outage – should be monitored.
• Citrix license usage should be monitored.
• Facilitate effective load balancing across different servers in the farm by assessing usage of server resources.
• Proactively detect problems before they become severe enough to affect users.
• Automatically differentiate between cause and affect of problems.
• Facilitate reports for capacity planning.
4
Criteria for a Citrix Monitoring Solution
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
•Easy to setup, configure and maintain
•Should cause very little/no overhead on Citrix servers
•Little/No modifications to the monitored Apps
•Must monitor activities in real-time
•Monitoring should be Non-Intrusive
•Must have simple licensing policy and web console for location-independent monitoring
•Must have the capability to support newer versions of Citrix without manual reinstalls or upgrades of monitoring probes.
5
Supported Citrix Components
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
• Citrix Presentation Server 3.0, 4.0, 4.5 & Farms
• Citrix Access Gateway
• Citrix License Server
• Citrix NetScaler
• Citrix NFuse Server
• Citrix MetaFrame 1.8, XPe
• Citrix Secure Gateway 2,3,4
• Citrix Secure Ticketing Authority
6
What the Citrix Monitor Reveals
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
7
Key Metrics for the Citrix Presentation Server
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
•IMA traffic
•DataStore connection failure and traffic monitor
•LocalHost cache traffic
•Zone elections monitor
•Citrix sessions details
•Disconnects monitoring
•Published Applications resource usage monitoring
•Black Hole Effect monitoring
•Auto-Create printer driver failure monitor and other printer related issues monitor
•Citrix license checkin, checkout, pooled usage monitor
•Citrix user latency monitor and resource usage
monitor
•Terminal Server Client Access license monitor
•RDP sessions details & user’s resource usage monitor
•Citrix Availability, Critical Citrix related Windows NT services and processes
•Citrix sessions and user’s resource usage from Citrix Farm level
•Citrix license usage from Citrix Farm level
• MetaFrame events monitor from Windows Eventlogs
8
Key Metrics for Netscaler Applicance
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
•Server Busy error monitoring
•HTTP Request / Responses monitor
•Finding Incomplete Request / Responses
•Netscaler CPU usage monitor
•Server / Client connections details
•Netscaler connection hit-ratio monitor
9
Key Metrics for Citrix Access Gateway
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
•Sessions life cycle details
•Session cache-hits and misses of Citrix Access Gateway
•Data layer monitoring – inserts, update, deletes, commits etc
•Stream management metrics like read /write
10
eG’s Citrix Monitor – Deep Insights
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
11
Monitoring Citrix – The eG Dashboard
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
This section shows the status of all the Citrix
environment services. Also shows the status of all the components monitored by
eG system
This sections helps administrators to quickly
know the status of the Citrix servers in their
environmentThis section helps administrators to know at a quick glance which
server(s) are consuming maximum resources
Which published application on
which Citrix server is using Maximum CPU
currently
12
Monitoring Citrix – The Alarm Window
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
Administrators can tick to
acknowledge an alarm which helps avoid too many people working
on the same issue
Moving the mouse over an alert shows brief
description of an alert. In this case a Citrix user profile is exceeding his
quota. Click on the alarm to know more
13
Monitoring Citrix – Layer Model
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
Layer model for Citrix server.
CTX_SERVER layer is showing a critical
state.
Shows monitors for CTX_SERVER
layer. UserProfileTest is showing a critical
state.
Shows metrics reported for a user profile. Clearly user quota is exceeding. Clicking on the hour glass in from of Number of large
files will reveal the file that is taking up user quota
Click on it
14
Monitoring Citrix – Executive Reports
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
The pie chart shows percentage of different
events happened for the chosen service. We can see that 9.75 % of time
the service has had critical problem
The bar graph shows day wise distribution of events. 02/Apr the service was affected
most. Click on 02/Apr bar
15
Monitoring Citrix – Executive Reports
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
Citrix server layer had a critical
event that lasted for more than 6 hours. Click on it
to know more
A user’s quota on this Citrix server was
exceeding the allowed limit
16
Monitoring Citrix – Operation Reports
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
17
Monitoring Citrix – Comparison Reports
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
Comparison reports can be used to judge if servers are properly load
balanced
18
Monitoring Citrix – Zone Reports
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
Useful to know performance of the servers in a zone in
one glance. This section gives the summary for the
select zone.
Gives the CPU utilized on all Citrix servers in the server
farm
Gives % of time disk was
busy on all Citrix servers in the server
farm
Network bandwidth
utilized on all Citrix servers in the server
farm
Gives number of active sessions for all the Citrix
servers
Gives total session
disconnects happened
19
Monitoring Citrix – User Reports
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
This section gives summary for the
selected user.
Gives the Citrix servers the user has
accessed
Gives duration of
time the user has accessed the servers
Click the hour glass to know
which applications the
user has accessed
Click up arrow to know top 10 applications
accessed by the user in the Citrix
farm
Shows the top ten
applications accessed by
axwilli1
20
Monitoring Citrix – Session Reports
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
Gives the summary of sessions in the
Citrix farmClick to see top
10 longest session for this
Citrix farm
Click to see top 10 users
accessing this Citrix farm
21
Monitoring Citrix – Application Reports
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
Shows number of javaw.exe process running and resource
used by them.
22
04/12/2023 ©2009 59x Solutions and eG Innovations. All Rights Reserved.
For more information:
Web :
e-Mail:
www.59xsolutions.com