Upload
service2media
View
1.056
Download
1
Tags:
Embed Size (px)
DESCRIPTION
Enterprise mobilization is rapidly gaining pace. In this webinar we’ll review the multiple forms of that movement and consider the most effective ways to deal with each type of Enterprise App Lifecycle, from mobilizing SAP to radical process re-engineering and enterprise consumerization. Agenda: - defining enterprise app portfolios - systems of record vs systems of engagement - next generation enterprise apps - enterprise app challenges - role of process re-invention - multi platform app dev continuum - Best practices: Otto Workforce, CRV, Achmea Go to www.service2media.com/webinars for the full archive & future webinars. Would you like to stay up to date about our company? Please subscribe to our newsletter eepurl.com/kf3vv
Citation preview
Vertical App Solutions | 1
WEBINAR: EFFECTIVE DELIVERY OF ENTERPRISE APP PORTFOLIOS
2
WEBINAR: EFFECTIVE DELIVERY OF ENTERPRISE APP PORTFOLIOS©Service2Media, July 2012
Peter Broekroelofs, CTO & Co-Founder
Nathan Kotek, VP Marketing & Analyst Relations
3
SET-UP WEBINAR ENTERPRISE APPS
• Effective delivery of enterprise app portfolios• Client examples
• First Speaker Nathan Kotek, VP Marketing
• Second Speaker Peter Broekroelofs, CTO & Co-founder
Advanced app solutions |
Vertical App Solutions | 4
what do we mean by enterprise app portfolios?
• Business & Employee Apps
• Enterprise Consumerisation• BYOD• Consumer Apps
DEFINITION
5
ENTERPRISE APP PORTFOLIOS ARE FACE OF SYSTEMS OF ENGAGEMENT
Should be:• task oriented• integrate with systems of record
Advanced app solutions |
6
PUT PEOPLE FIRST, NOT TECHNOLOGY
Advanced app solutions |
Source: Forrester, A Systematic Approach to Mobile Strategy, May 2012
7
SEGMENTING ENTERPRISE APP USERS
The Gartner User Segmentation Model
• Autonomy• Business processes• Collaboration• Mobility
Source: Gartner Segmenting Users for Mobile, February 2012
Advanced app solutions |
NEXT GEN ENTERPRISE APPSFROM BLUE TO WHITE COLLAR WORKERS
App Life Platform | 8
9
SOFTWARE DECISION-MAKERS CHOOSE DIFFERENT PLATFORMS
The Mobile Mandate Includes Apps For:
• Employees• Customers• Partners
Advanced app solutions |
COMPLEX TECHNICALCHOICESMore then 100 mobile multi-platform players
• Multi-tool approach is a given • MEAP, MCAP• Custom, Packaged, Template• Open Environment, Open Source,
Closed• Enterprise-grade, Tooling• Technology, Services
App Life Platform | 10
ENTERPRISE APP CHALLENGES
OS and device fragmentation Shortage of native developers
Webinar 11
Manageability of mobile initiatives
12
WHAT’S THE PRICE FOR FUNCTIONAL USER EXPERIENCE ?
• Packaged Apps are too restrictive to innovate
• There is a myth that good functional user experience costs too much, it is possible at sensible cost
Advanced app solutions |
Michael – een dergelijk plaatje over UX
13Advanced app solutions |
HOW WE APPROACH DELIVERING ENTERPRISE APPS OF ENGAGEMENT
• Peter Broekroelofs, • CTO and Co-Founder
ENTERPRISE APPS OF ENGAGEMENT
NEED LIFECYCLE PLATFORM ACROSS DEVICES
App Life Platform | 14
Webinar 15
A PLATFORM OF INNOVATIONSample: App Roadmap
App CoreFunctionality
App CoreFunctionality
PersonalizationLocation
PersonalizationLocation
Interaction
Interaction
Sample: Device Roadmap
PushVideo
PushVideo
Transaction
Transaction
SensoringAugm entation
SensoringAugmentation
SOR SILOS VS NEW APP LAYER OF SOE
BE VERY CAREFULL IF YOU BUY APPS FROM YOUR SYSTEMS OF RECORD SUPPLIER• Most often too prescriptive• Clients need greater flexibility outside
silos• Need for agile approach to respond to
change and integration• Packaged to suit the supplier rather
than the costumer
INNOVATION IS KEY IN MOBILE AND WILL REQUIRE A PROCESS-FIRST PERSPECTIVE
App Life Platform | 16
6 PILLARS OF STRENGTH
1. Multi Platform Development2. Functional User-experience3. Secure App Deployment4. Lifecycle Management5. Backend & Cloud Integration6. Global & Multi-lingual
Advanced app solutions | 17
1. MULTI PLATFORM APP DEVELOPMENT CONTINUUM
NATIVE SERVICE2MEDIA PLATFORM HTML5
19
NATIVE PLATFORM HTML5
1. MULTIPLE DEVICES
2. SECURITY
3. INTEGRATION
4. USER EXPERIENCE
5. TOOLS
- + + +
- + + - -
+ + -
+ + + - -
- + + +
A BALANCED CHOICE
Advanced app solutions | 20
2. USER EXPERIENCEFUNCTIONAL VS COSMETIC OF TOUCH
21Advanced app solutions |
3. SECURITY
App Life Platform | 22
4. LIFECYCLE MANAGEABILITY
M2ACTIVEDeveloper Portal
Local M2Active App Center
M2Active IDE
Source CodeManagementEnvironment
App Lifecycle |
23
THE RAPID APP LIFECYCLEDesigning Apps OnceApps Advisory/ Review
Apps Design
App Development
Advanced app solutions |
Deploying Apps on Multiple DevicesApps Validation & Testing
App Server Side Hosting
Apps Store Distribution
Apps Maintenance & Support
Evolving Apps throughout their Lives
Apps Analytics
Apps Portfolio Roadmap & Upgrades
App Device Additions
App Review
App Life Platform | 24
5. BACK-END & CLOUD INTEGRATION
Service2MediaCloud Services
M2PushM2Pay…
APP
Server-sideCustomer App
Third PartyOrigin Server
Social NetworksAnalyticsAd networks…
CustomerBusiness data and services
App Life Platform | 25
SAP INTEGRATION
SUP
Apps (Presentation
Layer)
Back-end (Integration
Layer)
SAP
SUP
App UI + logic (Designed Once)
App UI + logic
(Designed Once)
App UI + logic
(Designed Once)
App UI + logic
(Designed Once)
M2Active native
Android
Runtime
SUP SUP SUP
M2Active native
WPRuntime
M2Active nativeBlackBerry
Runtime
M2Active native
iPhone
Runtime
3rd Party Services
26Advanced app solutions |
6. GLOBAL & MULTI-LINGUAL MULTILINGUAL
27
PROVIDING BOTH PLATFORM TECHNOLOGY & SERVICES
CORE TECHNOLOGY PLATFORM• M2Active - The App Lifecycle Platform
PLATFORM ECOSYSTEM SERVICES1. Cloud Lifecycle Services2. App Center Set-up Services
a. Training b. Release servicesc. Maintenance & supportd. Technology consulting
3. Industry Solutions Services4. Strategy Consulting Services
Advanced app solutions |
Vertical App Solutions | 28
BY BUILDING IN BEST PRACTICE
ENTERPRISE APPS
OTTO WORKFORCEENTERPRISE APPS OF ENGAGEMENT
• International job agency• Fast growing company • Until last year used mainly paper based
processes to manage its contract staff
CEO Frank van Gool : “I want to embrace the contractor community offering them a network for finding and suggesting job opportunities as well as offering education and providing all the enterprise support capabilities required”.
App Life Platform | 29
30
OTTO WORKFORCEAPP PORTFOLIO
• Otto started with Apps that enable contractors to contact and talk with each other as a first step.
• Now a series of Apps is produced that have more complexity and back-end integration.
Advanced app solutions |
CRVENTERPRISE DASHBOARD APPS
• International enterprise in the field of cattle improvement. The international division of CRV includes subsidiaries in the Netherlands, Belgium, Luxemburg, North America, Brazil, the Czech Republic, Germany, New Zealand and Spain.
• They recognized that there was a need to transform many of their Enterprise Applications into mobile Apps to support their core customers.
• They need to work in an unconnected environment with a fast response and synchronization with the back-end servers.
App Life Platform | 31
32
CRVAPP PORTFOLIO
CRV picked Service2Media as their partner for the development because of the App Lifecycle Platform™ – M2Active:
• It allowed them to create a single consistent design and deploy on multiple platforms.
• Recognized that they were going to evolve their Apps over time and so the lifecycle management also became important.
• First Apps to run on Android and both Apple iOS smartphones and iPad.
• Day to day cattle management enabling the processes such as new born calves, insemination or scheduled medical attention.
Advanced app solutions |
33
ACHMEAAPPS SUPPLEMENTING SAP/ SUP
Primary operating subsidiary of Eureko. Life, non-life, health, disability insurance, and mortgage lending and retail lending services, as well as private banking for high-net-worth individuals. Several brand names, including Centraal Beheer Achmea, Zilveren Kruis Achmea and Interpolis:• Build an in-house App Center that would deliver
a portfolio of Apps and manage them over their lifetimes.
• Jointly reviewed Achmea’s processes, particularly those involving SAP.
• How we would work with the current SAP environment which is of strategic importance to them and how we would augment the capabilities of the Sybase unwired platform
• Service2Media’s technology extended and integrated well with the SUP technology.
Advanced app solutions |
34
Q&A
Advanced app solutions |
DO YOU NEED MORE
INFORMATION?
• See our website and webinars on various technical and strategic topics:• www.service2media.com/webinars/• www.service2media.com
• Would you like updates about Service2Media’s platform, partnership, webinars, whitepapers and more? Subscribe to our newsletter via http://eepurl.com/kf3vv
• Follow us: @Service2Media, Linked-in & Facebook “Service2Media” Group
• [email protected]• +31 88 010 2900
Advanced app solutions | 35