Embed Size (px)
DESCRIPTION
DynamicsDialer Release 2 is now available...more integrated with Dynamics CRM with a new look telephony toolbar
Citation preview
Dynamics Dialer
All embedded in Microsoft Dynamics CRM
New Telephony control bar
www.dynamicsdialer.com
Dynamics Dialer
Automation for telephone
calling campaigns.
… embedded in Microsoft
Dynamics CRM
www.dynamicsdialer.com
Dynamics Dialer
All embedded in Microsoft Dynamics CRM
New Telephony control bar
www.dynamicsdialer.com
Dynamics Dialer
Automation Efficiencies• Busy, bad number, no answer detection
– Automatically hang up, load and dial the next record
– Agent need not intervene until a live contact is made
• Campaign management
– Automatically generate campaigns from your CRM
– Top up, merge, filter campaigns as required.
• Call-back scheduling
– Call back can come back to the same agent OR toanyone in the campaign
All embedded in Microsoft Dynamics CRM
www.dynamicsdialer.com
Dynamics Dialer
Key Benefits• Improve call completion rate
– Up to 300% agent productivity improvements
• Control outbound operations
– Management reporting on all outbound activity
• Energise your agents
– Less repetitive actions, more results, less staff turnover
All embedded in Microsoft Dynamics CRM
www.dynamicsdialer.com
Dynamics Dialer
Who are the typical customers for Dynamics Dialer ?
• Microsoft Dynamics CRM owners.
• Wanting more than 100% improvementin outbound efficiency making more than500 calls a week
• Wanting better reporting on Outbound Campaings.
• Wanting better visibility of current activity on Outbound Campaigns
Sales, sales, sales
Renewals & Retention
Customer satisfaction surveys
Collections
Fund-raising
Service follow-up
Welcome calls
Appointment reminder
Market research
Polling
www.dynamicsdialer.com
Dynamics Dialer
www.dynamicsdialer.com
NEW HAMPSHIRE OFFICE
Scenic RoadLaconia, NH 03246
USA
IRELAND R&D LAB
Connolly Street Business Centre
Nenagh, Co. TipperaryIreland
Locations
