From Kotter and Cohen…

From McKinsey & Co…

Shaping conversations

Changing mindsets

Aligningbehaviours

ON-BRANDSTORIES

Getting started

Vision and Goals

Strategies

Tasks

Measurements

Actions

LOGICALCONNECTION

Promise

Experience

Behaviours

Stories

Conversations

ON-BRANDCONNECTION

Meaningful purpose

Shared Values

Attitudes

Encouragement

Walk the talk

EMOTIONALCONNECTION

COMPLIANCE ENGAGEMENT COMMITMENT

HOW WILL WEDO IT?

HOW AREWE DOING?

WHAT’SMY ROLE?

ARE WESERIOUS?

WHAT ARE WEAIMING FOR?

Business Connection Model

Where’s our time and focus?

Optimising transformation success Drive the change from inside the business (embed mostly within BAU). Engage everyone in a collaborative way throughout the change process. Explicitly identify the underlying mindsets required for success. Focus on successes (strengths and achievements) during the change, at least

as much as focusing on the problems. Build management capability during the change. This has proved to be

particularly important in sustaining the change.

Source: McKinsey & Co. What successful transformations share, 2010

These principles directly relate to people, leadership and culture

Want to know how connected you are?