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Strategies for Android at the Enterprise Droidcon Henning Böger, March 24

Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

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Strategies for Android - Henning Böger, Capgemini Mobile devices are vital for most enterprises. Be it the common smartphone of mobile blue collars, highly specialized handhelds for outdoor workers, or mobile point of sales. Android with its unique features has a huge opportunity to conquer the landscape of enterprise mobile platforms. We will take a look at Android’s chances for the enterprise from multiple angles: Business opportunities, players, and technology.

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Page 1: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Strategies for Android at the Enterprise

Droidcon

Henning Böger, March 24

Page 2: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

The second Revolution... ... Mobile for the Enterprise?

© 2011 Capgemini – All rights reserved

2011-03-23_DROIDCON.02.PPTX 2

Games Social Apps

Twitter

Angry Birds

eMail

calendar

Facebook

Doodle Jump

Photo

Mobile Web

Bild.de

Spiegel.de

Business 2 Consumer

Business 2 Employee

Business 2 Business

Newsreader

Phone

Tablet

latitude

GPS

Today, the majority of the mobile applications target the private Smartphone user

Tomorrow, Smartphones and Tablets will be an integral part of the Enterprise

Page 3: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Imagine …

…you had a wonderfull skiing day but still need to drive home.

Page 4: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Imagine…

…you have a warm car waiting for you when you finish the last slope just by

one click on your Smartphone

Page 5: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

My BMW Remote is your car in your pocket.

© 2009 Capgemini sd&m - All rights reserved

IBMW.04.PPT 5

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© 2011 Capgemini – All rights reserved

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• Mobile @ Enterprise: Big Picture

• A closer look at B2E

• Why (and why not) Android

AGENDA

Page 7: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

The Enterprise

Enterprises address their customers, their employees and their business

partners

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Business Partner

B2C (Business to Consumer) First target. Ongoing. Currently weak integration into enterprise backends.

B2E (Business to Employee) Second target. Follows different rules. Our focus for today

B2B (Business to Business) Happens last. Out of scope for today.

1

2

3

Page 8: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Zoom into B2E: Make core processes more effective with mobile

solutions and you hit a gold mine.

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Support processes e.g. Mobile

Office

Email Calendar

IM

CRM

Core processes

Product development Sales & Aftersales

Order Management

Production & Logistics

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© 2011 Capgemini – All rights reserved

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• Mobile @ Enterprise: Big Picture

• A closer look at B2E

• Why (and why not) Android

AGENDA

Page 10: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Example: The traditional car dealer.

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Page 11: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Example: The traditional car dealer.

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Page 12: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

The modern car dealer has a mobile toolbox which makes life for him

easier, not harder.

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Page 13: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

The modern car dealer has a mobile toolbox which makes life for him

easier, not harder.

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Page 14: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Getting core processes right with mobile solutions is hard. Backend

systems are not an easy beast to tame.

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IT landscape needs to be designed for a deeply integrated mobile experience: • High performance to support fast iterations. • Fine grained use cases for flexibility. • Flexible use cases: Go back, change options, undo, redo. Anytime and fast. • Etc.

Points to SOA, but SOA is no silver bullet. This is hard stuff.

Phone client

Tablet client

Web client

Schedule

Car pool

CRM

Car configurations

Financing

Accessories

Service history

Page 15: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

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• Mobile @ Enterprise: Big Picture

• A closer look at B2E

• Why (and why not) Android

AGENDA

Page 16: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Android is a great fit for the Enterprise

No dependency to a single Vendor

Multiple HW Manufacturers offer Android Phones and Tablets

Rich User Experience / UI

Android can provide Consumer-Grade usability to Enterprise Apps Higher productivity

Great free development tools

Faster development of enterprise apps Lower development and maintenance cost

Powerful API

Richer Apps possible, less effort needed Better Solutions

Higher productivity

Flexible Architecture

Easy to adapt to existing solutions Lower integration cost.

Built on Standards (Linux, Java)

Fast learning curve for IT departments, Easier to integrate with existing standard

solutions (e.g. drivers?) Lower maintenance and integration cost.

Open Source

Customization and tailoring easily possible

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Page 17: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Capgemini Case Study: Build new scanners for a postal service.

Use Case: Deploy parcels and mail to > 200 million households.

For one of the largest logistics provider worldwide.

Company‘s success depends on application.

Modern platform with faster time-to-market needed.

© 2010 Capgemini – All rights reserved

Capgemini (English).potx 17

Large scale rugged HW manufacturer

Device drivers for scanner, printer

Sophisticated device management

UI optimized for gloves

Page 18: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

What Enterprises like...

(...and Android or 3rd party needs to provide)

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Strong security Out-Of-The Box Integration with Standard products

Automated test, build, deploy

Long-term perspective Painless compatibility & upgrade

Defined configurations

Sustainable apps

Backing of strong industry partners

Customizeability Low Total Cost

Page 19: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Android does not have to fear the competition

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Competition

Microsoft Integration

Design & Usability

Security &

Device Mngmt

• Android catches up fast on security features, e.g.

– HW Encryption,

– Strong Passwords

– Remote Wipe

• Android also integrates well in the MS World

• Android and Google services already well known by users

• Question of Taste? Not everybody loves Apple

• In the Enterprise shopping decisions are different from roaming with your wife through an Apple Store

Situation with Android

Page 20: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Android based Mobile Solutions won’t be only Standalone Apps any

longer but become an integrated part of the Enterprise.

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Mobile Technologies

Enterprise Solutions &

Are you interested in

join us at

Foyer Booth, www.de.capgemini.com, Berlin, Hamburg, München, Offenbach, ….

Page 21: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Questions & Answers

© 2011 Capgemini – All rights reserved

2011-03-23_DROIDCON.02.PPTX 21

Henning Böger Technology Services

Carl-Wery-Straße 42, 81739 München Telefon: +49 89 63812-834

Fax: +49 89 63812-490 E-Mail: [email protected]

www.de.capgemini.com

Page 22: Droidcon 2011: Strategies for Android, Henning Boeger, Capgemini

Thank you very much for your attention!

www.de.capgemini.com