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Yammer.comSeptember 2016

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What is Yammer?

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Yammer is a social media platform that allows you to

connect across your company, discuss ideas, share

updates, and crowd source answers from coworkers.

Yammer gives your team a faster, smarter way to

connect and collaborate internally and externally.

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What is Yammer?

Connect and

engage

everyone

Tap into

knowledge

across your

organisation

Share and

collaborate

with the right

people

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What is Yammer?

Search

Search for experts, conversations and files

to cut down on duplicating work. Yammer

uses Office Graph to deliver personalised

search results based on your interests and

interactions at the company.

External collaboration

Add partners, customers and vendors to

group conversations for specific input. For

ongoing collaboration, create dedicated

external groups or networks to foster deeper

relationships and a sense of community.

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What is Yammer?

Inbox and notifications

Use your Inbox to view, prioritise and manage

what’s most relevant to you in Yammer.

Notifications and priority settings let you

tackle the most important messages and

announcements across your groups.

Discovery feed

The Discovery feed keeps you up to up to

date on what’s happening across your

company. Yammer surfaces people,

information and groups that may be relevant

to you.

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‘Why & How’ we did it?

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Why we did it?

A Yammer group helps to

keep everyone in the loop

and make discussions

easier to follow

So from this:

To this:

How we did it?

Direction of

Travel -

Required

Outcomes /

Engagement

Behaviours -More cohesive

collaboration and

culture, removed

hierarchy

Field / Office

- Support

recognition,

commendations,

wants and needs

Planning -Engagement at

every level

Launch -email & text

message

notifications

Engagement

- Inclusion of

everyone in

everything

Delivery -Smart, quick and

efficient comms

from the entire

team all in one

place

Fun - Keeping a

focused theme on

the day job but

making it light

hearted

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How we did it?

Try to get senior

managers on board

Introduce Yammer to senior

managers as a solution that can

help your organisation be more

efficient, effective and innovative.

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How we did it?

Lose this

quick or

you’re dead

in the water!

Communication that relies on

corporate hierarchy makes your

organisation prone to

miscommunication and stifles

innovation.

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How we did it?

Yammer creates a shared

communication space

This helps to keep communication

clear as it’s easy to clarify

misunderstandings. It also enables

ideas to flow bottom up as well as top

down!

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How we did it?

In order for all this to work your

organisation needs a change in

mindset.

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How we did it?

And someone needs

to drive this change

in mindset

Changing organisational

culture is not easy. You need

to preserve and stay on

course. With the right allies

you can little by little push the

organisation over tipping point.

How we did it?

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Getting staff on board

Become an opportunity seeker

Oil the wheels of change by gently pushing and

nudging behind the scenes. When you spot a

project or process that would benefit from

‘yammerisation’ say:

“Hey, this might work well on Yammer!”

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How we did it?

Recruit Yammer champions

Find people who are enthusiastic about

Yammer and encourage them to become

opportunity seekers in their respective

teams/departments

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How we did it?

Provide training and be

helpful

Provide excellent customer service for

people who don quite ‘get’ Yammer.

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How we did it?

Exclusive content

Make popular content exclusive to Yammer. (Nobody wants to be left out of the

party)

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What’s next?Gamification and loads more cool stuff

The end

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Post it on Yammer!

Andy Brierley