Digitalization and Innovation

Kenneth Verlage

Digitalization in a nutshell

No longer competing with the usual suspects

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We did this:

6 insourced super smart development teams

A forum wherecustomer meets super smart coders

Extreme business focus

Extreme customer focus

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And new rules!

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”PostNord’s e-tools have gone fromhopelessly behind

to market leading in two years

– we are impressed”

Nordic multinational retail company in August 2016

We got this:

NCP – Nordic Customer Portal

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Collect In Store

Retail app serving the customer

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Receiver app, Flexchange, digital locks, digital ID and more!- We fuel REAL innovation

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We created an engine for innovation

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And we have just started!