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My thinkings about VoIP as a disruptive technology and Skype
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Disruptive Technologies and communications
How the world is going to be changed
All the Smartphone have got internet capabilities.
Currently
Windows Mobile OS X for iPhone Palm WebOS Android Symbian …
All them support Internet
Surf the world wide web Send e-mails Use Instant Messaging applications Play online All everywhere
Thanks to it we can
… like fax became disrupted by email.
But telephony is going to be disrupted…
Because VoIP
Are you talking about Skype?
No. I am talking about VoIP
The main reason why we buy a Smartphone is because we need to talk with another people.
The “work to be done” here is distant communication.
For people how it is done isn't the reason for buying the product or service.
The most important value for a product or service isn't its technology, it is how its does its main work.
Disruptive technologies uses this concept.
Work to be done
They are products and services which are relatively more simple and affordable that increases the ability of the consumer that lacked the money or the abilities to get the work done.
They help the consumer to do more things that they want to do in a more effective and easy form without forcing them to have additional knowledge
Disruptive Technologies
But not in the consumer part of the market. It is a disruptive technology of traditional
telephony infrastructure. Today we need the traditional
communications company's infrastructures for doing a phone call.
Today everyone have…
VoIP is a disruptive technology
… their email account
… their website…
… and can give…
… infrastructure for the other people
Communication companies have got the monopoly of the infrastructure.
VoIP is disrupting the infrastructure because it makes more easy and accessible to give phone callings service to the people
If you can give internet to your neighbor, make a mail server or web server then you will be able do a phone server
This is why Skype idea is wrong
But with telephony
It is designed around technology instead the consumers.
It doesn´t make more accessible the make a phone call for the majority of people, it makes more hard since you need a computer, or a Smartphone, a Skype account and more knowledge and abilities than using an usual phone for calling.
In other words, it makes worse the “work to be done” that in this case is talking with a distant person
Skype is wrong because
Thanks for reading me