Discover talent - Presentation at Intralife 2012

Intralife 2012Oslo, May 24th, 2012

Discover new talentwith a social intranet

Guy Van Leemput

Discover talent - Intralife 2012 2

Use case for social intranets:managing talent

• Discover • Better utilize • Retain


The problem with managing talent in many organizations

• Only skills and expertise relevant to the current job are documented

• No record of past experiences & projects

• No tracking of other relevant skills

• Information is stored in outdated databases and dispersed spreadsheets

• HR system with training courses followed

• Skills matrix by team, maintained in silos


The solution: use social intranet features

• Enhanced people directory• Groups and discussion forums• Wikis• Idea generation


Example: Nordea People Book

‘Ask me about’ feature(with searchable keywords)

Former projects, including work at previous employers

Broader interests, activities outside work


Example: SWIFT (1/2) Tagging of skills integrated with online profile

Number of endorsements received


Example: SWIFT (2/2) Highly visual, user-friendly search across tags


Example: UNHCR


Example: Océ


Benefits: Employees take control of their careers

• Add skills, experience, past projects etc. to your online profile

• Find colleagues across the organization to help you

• Get noticed – contribute to discussion groups, wikis, …


Benefits for managers: Find the right profiles

• Hiring managers can find profiles quickly across the organization

• Project managers can identify people to staff up new projects

• Better contingency and succession planning


Benefits for the organization

• Better customer service – Get quick answers to customer queries

• Become more competitive • Example: respond faster to competitive bids/RFPs

• Break down silos and work together on common initiatives

• Example: Idea generation


Benefits for you!

• Collect feedback

• Find skilled content owners and community managers

• Get senior management interested

As an intranet manager, use your social intranet to:


Conclusions

1. Discovering and using talent is a key driver for the use of social intranet features

2. Typical examples are improved profile, discussion groups and idea generation

3. Benefits can be made very tangible!

The international communityfor web and intranet professionals

Thank you!

Contact:

Guy Van [email protected]@jboye

mailto:[email protected]

http://www.jboye.com/

Technology

Discover talent - Presentation at Intralife 2012