Digitizing & Scaling Core Banking

Solutions at Data Action

Today’s speakers

David Roche, APAC Manager

Bizagi

Alexei Fey, CTO

Data Action

Brief Introduction to Bizagi

Transformation Story: Delivering Banking Solutions at Data Action

Q&A – Your Chance to Ask Questions

Quick run through of what we’ll be talking about

Today’s session

We help organizations to

transform into digital businesses

Global customers and partners

PARTNERS

Transformation Story:

Data Action

Data Action

Technology providers for the Mutual Banking Market.

What lending looked like before

Complex and costly to update

Inflexible and rigid systems

Poor user experience

What did our Credit Unions need?

• Back office efficiency

• Increased customer satisfaction

• Flexibility as the business changes

To transform our lending processes for the digital age

So how did we approach the project?

Understand the customer experience and user journey

Focus on building one requirement rather than a big bang approach

Engage with a ‘business-first’ mindset

Why did we choose Bizagi?

Ease of Use

Speed of Building Solutions

Flexibility

Insights and Analytics

Our Process Automation Platform

Implementation

Collaboration: getting IT and business from all credit

unions in the same room

Building Skills: Received Bizagi Instructor led training

Adopted iterative methodology to reduce risk

Integrated with existing core banking solution

What did we achieve?

Lending processes that deliver on customer needs

Built credibility in providing agile services

A platform for transformation of other processes

‘’The transformation has meant people now think about processes not just systems’’

Benefits

Able to provide new services, without the need for core banking migration

Provision of greater transparency across client organization workflows

Created a culture of process innovation across the business

What’s next?

What does our future look like?

Human-centred experiences, with back-office automation

Continual delivery of automated processes into forward thinking banks

A new capability to compete against new entrants and fintech providers

Thank You

WhitepapersCase Studies

For more information visitwww.bizagi.com

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