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Using digital technology to create resilient neighborhoods in Chicago’s South Side Nicola Bacon & Saffron Woodcraft Workshop 1: July 18, 2012

Digital technology and resilient communities

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Presentation from the first of two workshops run by Social Life and Cisco about using digital technology to build community resilience in Chicago's South Side.

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Page 1: Digital technology and resilient communities

Using digital technology to create resilient neighborhoods in Chicago’s

South Side

Nicola Bacon & Saffron Woodcraft Workshop 1: July 18, 2012

Page 2: Digital technology and resilient communities

Social Life is a new venture set up in 2012, with a strong heritage.

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We continue to build neighborhoods that fail to thrive as flourishing communities and struggle finding ways to revive failing areas.

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This is a global issue.

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We believe we can learn from both the mistakes, and the hopes, of the past.

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Where are the people?

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Our approach: putting people at the heart of placemaking

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How can digital technology boost community resilience?

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Resilience

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Our first question: what is a community?

A UK mainstream version: defining a sustainable community Source: Egan review 2004

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A US version: what makes a successful place? Source: Project for Public Spaces

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But what about… •  A sense of identity: a place people feel they

belong •  Local history, myths & stories •  Strong social relationships, networks & bonds •  Trusting the neighbors •  Rituals and rhythms •  Physical boundaries to promote geographical

identity •  Visible leadership

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Stuck vs dynamic?

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What is resilience? •  The ordinary superpower… •  Resilience is the ability of a

person, group or community to bounce back in the face of adversity

•  Adaptability matters for individuals, families, communities and cities

•  Good and bad happens everywhere

•  Resilience is not static: it can be changed.

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Survival resilience vs adaptive resilience

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What interventions build resilience? Full of life: tested in Brixton and Kingston in London, peer to peer learning, using volunteers trained by experts

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Wellbeing and resilience in Poplar, East London

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From UK national statistics, what influences our resilience

1.  Friends/family around for drink or meal + 2.  Ability to face problems + 3.  Regular savings + 4.  Regularly stop and talk with people in my neighbourhood + 5.  Felt you could not overcome difficulties - 6.  Felt downhearted and depressed - 7.  Subjective financial situation – current - 8.  Level of education + 9.  Enjoy day-to-day activities + 10.  Unemployed or long term sick or disabled - 11.  Subjective financial situation – future - 12.  Employed + From Young Foundation analysis of UK Understanding Society survey (unpublished)

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From UK national statistics, what influences our resilience

1.  Friends/family around for drink or meal + 2.  Ability to face problems + 3.  Regular savings + 4.  Regularly stop and talk with people in my neighbourhood + 5.  Felt you could not overcome difficulties - 6.  Felt downhearted and depressed - 7.  Subjective financial situation – current - 8.  Level of education + 9.  Enjoy day-to-day activities + 10.  Unemployed or long term sick or disabled - 11.  Subjective financial situation – future - 12.  Employed + From Young Foundation analysis of UK Understanding Society survey (unpublished)

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Emotional

Social

Structural

* Enjoy day-to-day activities * Ability to face problems * Regular savings * Felt you could not overcome difficulties * Felt downhearted & depressed * Subjective financial situation

* Friends/family around for drink or meal * Regularly stop and talk with people in my neighborhood

* Level of education * Unemployed or long term sick or disabled * Employed

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How do we build community resilience?

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Emotional

Social

Structural What can we change?

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Emotional

Social

Structural

Open up opportunities, increase confidence

Increase wellbeing, hope, optimism, reduce isolation, depression

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Emotional

Social

Structural

Open up opportunities, increase confidence

Increase wellbeing, isolation, hope, optimism

We increase resilience through: •  Increasing access to

opportunity •  Boosting local

leadership •  Building identity and

belonging •  Creating and

strengthening local social networks and neighborliness

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Digital Technology & Resilience

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Emotional

Social

Structural

Open up opportunities, increase confidence

Increase wellbeing, hope, optimism, reduce isolation, depression

How can technology help build community resilience?

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•  Increase access to opportunity •  Boost local leadership •  Build identity and belonging •  Create and strengthen local social

networks and neighborliness •  And that these can all boost

community resilience

We know technology can

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•  It can support community development – but

•  It relies on people to connect other people (time, resources, support) to the opportunities technology can create

•  It needs to be integrated into place-based strategies for improving opportunities and quality of life in communities

But it is a tool, not an end in itself

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•  Many community technology projects fail because they lack people to make them accessible & relevant

•  They need to be part of a wider strategy about addressing community development

•  But also respond to a specific local need •  Some of the most effective examples involve

community, intermediary and city stakeholders

What works?

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How is digital technology being used to boost resilience?

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Expanding access to technology centers, broadband, training and digital literacy.

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Everyday digital skills training, family net centers, business resource networks, community portals, youth engagement & youth.

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Online/mobile access to information about opportunities (jobs, training, welfare services).

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Local news and information and discussion forums.

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Spaces to discuss local needs and generate new ideas.

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Tools for placemaking and community engagement.

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Citizen reporting and accountability.

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Tools for mapping issues and local problems.

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1.  Violence 2.  Reviving the Main Street 3.  Social isolation 4.  Empty spaces 5.  Leadership and unity

Voting on issues

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Next steps

1.  Second workshop: July 19 2.  Presentation shared with workshop teams: July

20 3.  Summary of feedback from workshops 1 & 2

shared with workshop teams: early August 4.  Progress on how ideas are to be developed

shared with workshop teams: on-going

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social-life.co [email protected] [email protected]