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Presented at Computers in Libraries 2009: http://www.infotoday.com/cil2009/day.asp?day=Monday#session_D104 Have you ever had your website designed by a highly skilled intern or volunteer who has long since left? Do you enjoy playing phone tag with your institution’s IT department that is located on a different floor of the building or even a few hundred miles away? We all know about planning for hardware requirements and ensuring operating systems are compatible with the most recent ILS release, but this presentation offers ideas that may help your library create and sustain a long-lasting IT environment, including sustainable web design, use of opensource applications, harnessing the tech skills of your library staff and negotiating with your organization’s IT department, evaluating third-party products and services, as well as looking at market tendencies and forecasting trends.
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Developing a Sustainable Library IT Environmentor What In The World Were We Thinking?
Oleg Kreymer
Jennie Pu
Watson Library
The Metropolitan Museum of Art
CIL 2009March 30, D104
We will discuss...
interface design social software implementation staff involvement user expectations IS&T relations integrated library system
examples of unsustainable developmentstrategies for sustainable development
In the areas of…
CIL 2009March 30, D104
Technology implementation decisions that we make today will affect out Library IT environment for years to come.
(a basic assumption)
CIL 2009March 30, D104
Sustainable web design● The Case of the Vanished Programmer
● web design by committee
● "special" needs
Solution:
Open Source Content Management Systems● Design and Management templates
● reality check
● Social Software
CIL 2009March 30, D104
Social Software Advantage community support agile development familiarity:
to patrons to staff
built to be successful it is here to stay Strategies: taking what works and making it work for you thinking backwards: from solution to problem
CIL 2009March 30, D104
Engaging your peers ● New technology is exciting: harness it. ● Your most valuable resource:your peers. ● Learn by playing.
CIL 2009March 30, D104
Customize your needs to existing solutions
CIL 2009March 30, D104
03/25/09
There had to be a better way
Problem: creep of the internal shared drive
03/25/09
•Comments invite participation by all and build community
Cuts down on email
Customize your needs to existing solutions
CIL 2009March 30, D104
● Wordpress: Watsinfo (internal blog) & Library
Portal, library instruction guides● Google suite: reference calendar, seating
schedules, registration sheets● Flickr: document ongoing projects, volunteer
directory● IM for quick chats and status
No more bottlenecks
CIL 2009March 30, D104
● Share responsibility with all staff● No more waiting for changes, such as:
– updating changes to library hours
– highlighting new database● Leadership inevitability
Shaping user expectations the promise of technology Reality of library technology
Strategies: “lower” patrons' expectations Shape expectations: instruction, outreach Integrate new technology as much as possible
Re-shaping expectations OCLC style:
worldcat.org article search
CIL 2009March 30, D104
Information Systems... ... and Technology?● working with your IT department
● different priorities● no strategic development
● informal channels of communication● uh... freedom?● leadership opportunity
CIL 2009March 30, D104
our web2.0 timelinethe Library● March 06 – CIL06● September 06 – playing with blogs, flickr, delicious, etc.● March 07 – wordpress as internal CMS● Summer 07 – Museum-wide Web2.0 outreach
the Museum● August 08 – youtube presence● Fall 08 – presence in flickr, facebook, myspace● February 09 – flickr images marketing campaign
DID THE LIBRARY LEAD THE WAY?
PERHAPS, PERHAPS...
CIL 2009March 30, D104
YES WE DID!
ILS: the elephant in the Server Farm● Integrated Library System as obsolete technology
● customization● data ownership● standards
● ILS must go. Now what?
● Open Library Environment Project
oleproject.org
CIL 2009March 30, D104
Strategies for sustainable library IT development:
● tailor your needs to existing solutions ● educate: yourself, your peers, your patrons● learn by playing● rely on already existing resources● take advantage of your peers● create, reshape user expectations● make partners, not clients● do stuff, be a leader
CIL 2009March 30, D104
Developing a Sustainable Library IT Environment or What In The World Were We Thinking?
Oleg [email protected]
Jennie [email protected]
Watson LibraryThe Metropolitan Museum
CIL 2009March 30, D104
