Overview of how one college took control of its desktop environment using Microsoft's SCCM for imaging and improved user satisfaction, quality, and reduced support demands and costs.
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1.Desktop ManagementUsing Microsoft SCCM
Jerry Bishop, CIO
Originally Presented March 21, 2011
SunGard Higher Education Summit
2. This presentations supports telling the story of how one
college reworked its desktop imaging and management strategy around
Microsofts System Center Configuration Manager (SCCM) and related
products to increase user satisfaction and dramatically reduce
support demand and support costs.
Additional information about the changes, tools and strategy can be
found in The Higher Ed CIO blog.
About
3. Snippet of the Imagining Sequence
4. Gains Using SCCM
Imaging with SCCM
Before ~2 hrs
Now
