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Aligning Your Website with Your Goals Michael Slater [email protected] 888.670.6793 1

Designing Your Website to Match Your Business Goals

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While working with hundreds of website owners in the past five years, we've found that one of the most common places that web projects go wrong is a lack of clarity about the primary goals of the site. In this webinar, Webvanta president Michael Slater uses two dozen examples to illustrate different website goals and how to design to optimize for them, including: - Sell products or services online - Drive traffic into retail stores - Generate sales leads - Build a brand - Create a following - Further a cause - Sell advertising - Serve employees and partners See www.webvanta.com/webinars for more.

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Michael Slater

• President and Cofounder of Webvanta

• Has been creating content-rich websites since the web’s early days

• Previously director of technology strategy at Adobe Systems

• Ran Microprocessor Report & Forum

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What is the primary purpose of your site?• Sell products or services online• Drive traffic into retail businesses• Generate sales leads• Build a brand• Create a following• Further a cause• Sell advertising• Serve employees and partners

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Asking Questions

• Ask questions by entering the text in the GoToWebinar control panel

• Other team members are online to answer questions

• Follow up with us afterwards ([email protected]) if you have questions that didn’t get addressed

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Strategy

• What is the foremost purpose of the website?

• What approach will best serve that purpose?

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Tactics

• Putting the strategy into practice

‣ Beautiful design

‣ Integrated business systems

‣ Search engine optimization

‣ Content marketing

‣ User-generated content

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What Are Your Website Goals?

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Selling Online

• eCommerce is the most direct way of using a website to generate revenue

• Every imaginable product or service is a candidate

• Worldwide reach

• Beware of lurking complexity

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Driving Traffic Into Retail

• For many businesses, the most important goal is to drive people into retail locations

• Mobile sites play a critical role in this process

• People expect to find detailed product info on the web, even if they only buy through retail

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Generating Sales Leads

• Big-ticket items are typically sold only after a long interaction

‣ Homes, cars, boats, enterprise software

• Website can’t generate commerce, but can be a powerful marketing tool that delivers sales leads

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Building a Brand

• Website may be the most frequent experience customers have with a company

• Compared with consumer advertising campaigns, the biggest website project is a small expense

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Example site from the audience

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Creating a Following

• If you are passionate about something and able to write compellingly, you can build a following

• Once you have a following, it’s much easier to promote products, services, and causes

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Furthering a Cause

• Now everyone has a printing press with worldwide reach!

• Publish articles, aggregate content, promote events, organize groups

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Selling Advertising• The classic newspaper and magazine

model, translated to the web

• Ad space is easily sold on nearly any site, through AdSense and other aggregators

• High traffic necessary to earn significant revenue

‣ Typically quite dependent on Google rankings, and therefore vulnerable

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Serve Employees & Partners

• Intranet and extranet

• Content available only to a select audience

• Streamline internal business processes

• Better serve distribution and sales

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How Many Top-Priority Goals

Does Your Site Have?

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Stay Focused on Goals

• The web is such an infinite canvas, there’s always a million things you could do

• Everything that doesn’t serve your primary goal takes away from it

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We’re Here to Help• Webvanta specializes in creating content-rich sites

that deliver on business goals

• Take a deeper dive on your site’s goals

‣ Free 30-minute consultation

‣ email [email protected]

‣ or call 888.670.6793 option 2

• Learn more online

‣ www.webvanta.com/blog

‣ www.facebook.com/webvanta

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Links to Examples• Sell Online

‣ www.amazon.com

‣ www.denovo.com

‣ gmc.sonoma.edu

• Drive Traffic to Retail‣ www.homedepot.com

‣ www.miwd.com

• Generate Sales Leads‣ www.neilpatel.com

‣ www.neptunesociety.com

• Build a Brand‣ www.skittles.com

‣ www.nike.com

‣ www.svb.com

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Links to Examples• Create a Following

‣ 37signals.com/svn

‣ www.copyblogger.com

• Further a Cause‣ www.aclu.org

‣ www.resilience.org

‣ www.sonomahumane.org

• Sell Advertising‣ www.nytimes.com

‣ www.huffingtonpost.com

‣ www.boatingsf.com

• Serve Employees and Partners‣ www.ffwsales.com

‣ resources.factsmgt.com

‣ www.equipt1.com

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