DECODING PRIVACY - Future Implications of Privacy in Technology

decodingPRIVACY

Diana SCHNEIDER ICED’13 Young Members Event

BRISKROADambassadors of design thinking

future implications of privacy in technology

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http://www.briskroad.com

THE PRIVATE REALM

WHY THE FUSS

PRIVACY STRATEGIES

FUTURE ROLE OF DESIGN

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2Diana SCHNEIDER I [email protected] ICED’13 I Decoding Privacy

defining privacyinterpersonally negotiated rules of access to the self


min. participants male female expert reviews

co-creationsessions

MUC

SEOUL

empirical studyunderstanding perceptions, conflicts and solutions of privacy

WORLDWIDEeSurvey

ICED’13Research

Presentation

50 197 116 81 10 24Diana SCHNEIDER I [email protected] ICED’13 I Decoding Privacy

name 5 concrete situations in which you experienced

privacy


INFORMATION

CULTURE

NATURE

CONSUMPTION

TERRITORY

TOGETHERNESS

SECLUSION

ROOM DIVISIONPSEU-

DO-SPACE

VIRTUAL SPA-CE

COMMUNICATIONINTERSPACE

MOBILITY

DOMESTICITY

FAMILIARITY

MOTION

ENTERTAINMENT

ACQUAINTANCEOWNERSHIP

INACCESSIBILITYREGENERATION

FREEDOM

PERSON OF TRUST

INTELLECT

CREATION

isolate

interact

isolateisolate

PLACES OFENCOUNTER

NORMED PLACES

BEINGUNOBSERVED

PHYSICALhuman body member of society

identityCONTENTUAL

SOCIAL

ISOLATE Degree of INTERACTION

INTERACT

ILLU

SO

RY

EN

VR

ON

ME

NT

SOLITUDE

INDIVIDUAL CONTENT

ENV

IRO

NM

EN

T

PEER GROUP INTERAC

TION

INDIVIDUAL EXPERIENCE OF COLLECTIVITY

PR

OD

UC

T

FRIENDSHIP & RELATE

DN

ES

S

COLLECTIVE EXPERIENCE

BO

DY

INTIMACY

CREATION OF CONT-

concentric model of privacytrichotomy of the self


INFORMATION

CULTURE

NATURE

CONSUMPTION

TERRITORY

TOGETHERNESS

SECLUSION

ROOM DIVISIONPSEU-

DO-SPACE

VIRTUAL SPA-CE

COMMUNICATIONINTERSPACE

MOBILITY

DOMESTICITY

FAMILIARITY

MOTION

ENTERTAINMENT

ACQUAINTANCEOWNERSHIP

INACCESSIBILITYREGENERATION

FREEDOM

PERSON OF TRUST

INTELLECT

CREATION

isolate

interact

isolateisolate

PLACES OFENCOUNTER

NORMED PLACES

BEINGUNOBSERVED


identityCONTENTUAL

SOCIAL


INTERACT

ILLU

SO

RY

EN

VR

ON

ME

NT

SOLITUDE

INDIVIDUAL CONTENT

ENV

IRO

NM

EN

T

PEER GROUP INTERAC

TION


PR

OD

UC

T

FRIENDSHIP & RELATE

DN

ES

S


BO

DY

INTIMACY

CREATION OF CONT-

concentric model of privacytrichotomy of the self

dinner with friends

driving at night

sunday morning routine


name 5 recent situations in which your privacy was compromised


LOSS OF CONTROL

of an individual over his / her PHYSICAL privacy

LOSS OF CONTROL

of an individual over his / her SOCIAL privacy

LOSS OF CONTROL

of an individual over his / her CONTENTUAL privacy

CONTROL TAKE-OVER

of another‘s PHYSICAL privacy over one‘s own

CONTROL TAKE-OVER

of another‘s SOCIAL privacy over one‘s own

CONTROL TAKE-OVER

of another‘s CONTENTUAL privacy over one‘s own

INTRUSION Locus of TAKING CONTROL

LOSS


identityCONTENTUAL

SOCIAL

DISRESPECTOF INTIMACY

UNPROTECTEDCONDEMNATION

UNWANTED ENTRANCEINTO PRIVATE CONTENT

intrinsic CONTROLover one‘s

privacy

DANGER EXCESSIVE DISROBEMENT

BODILYVULNERABILITY

PUBLICEXPOSURE

TRESPASSING THE BODILY/ SENSORIAL PROTECTIVE ZONE

INCAPACITY TO FULFILLONE‘S PUBLIC ROLE

ENDANGERED PROPERTY

UNWANTED EXCESSOF INFORMATION

IRRECONCILABLEROLES

THREATENEDDATA

THREATENED SENSORIAL SPHERE

EXCESS OFPUBLIC ORDER

privacy conflictsduality of control between individuals and their surrounding


LOSS OF CONTROL

of an individual over his / her PHYSICAL privacy

LOSS OF CONTROL

of an individual over his / her SOCIAL privacy

LOSS OF CONTROL

of an individual over his / her CONTENTUAL privacy

CONTROL TAKE-OVER


CONTROL TAKE-OVER


CONTROL TAKE-OVER



LOSS


identityCONTENTUAL

SOCIAL

DISRESPECTOF INTIMACY

UNPROTECTEDCONDEMNATION

UNWANTED ENTRANCEINTO PRIVATE CONTENT

intrinsic CONTROLover one‘s

privacy

DANGER EXCESSIVE DISROBEMENT

BODILYVULNERABILITY

PUBLICEXPOSURE

TRESPASSING THE BODILY/ SENSORIAL PROTECTIVE ZONE

INCAPACITY TO FULFILLONE‘S PUBLIC ROLE

ENDANGERED PROPERTY

UNWANTED EXCESSOF INFORMATION

IRRECONCILABLEROLES

THREATENEDDATA

THREATENED SENSORIAL SPHERE

EXCESS OFPUBLIC ORDER

privacy conflictsduality of control between individuals and their surrounding

bodily contactin crowded public transport

camera surveillancein elevators

receiving a private phonecall at the office


2

why the fuss?


current situationprivacy crisis?



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2955

3056

check-in

3157

3258

3359

2652

3460

2753

3561

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36

PRIVACY

UBIQUITY

password: *********** ?vs.

despite

within

through


3

privacy strategies


which strategies do you use to protect / regain /ensure your

privacy


analogue privacy strategiesdiversity of ways to acquire and protect privacy


analogue privacy strategiesdiversity of ways to acquire and protect privacy

paperbags to hide bought items

time-management and independence

towel ondeck-chair


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J. L

echn

er, C

. Deg

er, D

. Bel

lem

, S. E

umes

mobile tech.ubiquitous accessibility via portable devices


mobile tech. privacy strategieslimitations and lack of user control

shut down PC

passwordencrypt data

headphones


future role of design


TECHNOLOGYPRIVACY

the gapdiscrepancy between privacy and technologically enabled strategies

situativesubjectiveinterpersonalindividualculturalcreativenuanced

genericobjective

impersonalcommon

globalbasictrivial

vs.


empowering through a workable design tool connecting developers and users

AWARENESS of relevance

UNDERSTANDING of implications

ENABLING user control

Future Role of Design

the bridge

+23Diana SCHNEIDER I [email protected] ICED’13 I Decoding Privacy

Online Pre-SurveyPRIVACY PERCEPTIONS & CONFLICTS

Online CrowdSource BetaPRIVACY IN MOBILE TECH.

10

197

11

awarenessblueprint &

Developer InterviewsSFO

Developer InterviewsMUC

DESIGN ENGINEERING

TOOL

REAL-TIMEUSER IDEA PLATFORM

it takes twoinvestigating user and developer perspectives

now.

goalt=0

decodingPRIVACY perceptions, conflicts and strategies of privacy in the mobile world

strategies

situation

description

location

participants

decodingPRIVACY perceptions, conflicts and strategies of privacy in the mobile world

conflicts

participants

PLACES OFENCOUNTER


INTERACT

ILLU

SO

RY

EN

VR

ON

ME

NT

SOLITUDE

INDIVIDUAL CONTENT

ENV

IRO

NM

EN

T

PEER GROUP INTERAC

TION


PR

OD

UC

T

FRIENDSHIP & RELATE

DN

ES

S


BO

DY

INTIMACY

CREATION OF CONT-

OWN SPACE OF PERCEPTION

MOBILE TECHNOLOGIES

PHYSICAL HYPERVISOR VIRTUAL MACHINE GUEST OS LAYER APPLICATION USER

SOLUTION HEATMAP

privacy DEFINITIONS

privacy CONFLICTS

privacy STRATEGIES

decodingPRIVACY design tool

OWN SPACE OF PERCEPTION

MOBILE TECHNOLOGIES

LOSS Lover his /

her vacy

OF CONTROL

over his / her SOCIAL privacy

TROL

over his / privacy

CONTROL TAKE-OVER


CONTROL TAKE-OVER


TAKE-OVER



LOSS

intrinsic CONTROL

CONCEAL

OUTSOURCE

OWN SPACE OF

PERCEPTION

MOBILE TECHNOLOGIES sneak previewwww.decodingprivacy.com


Diana SCHNEIDERDesign Thinker l Founder

[email protected]

BRISKROADambassadors of design thinking

questions?

@S05 - D5 Design for User Experience I Thurs. 08/22 I 10:45am - 12:15pm


http://www.briskroad.com