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Disney parks are built using their Four Keys of The Kingdom: Safety, Courtesy, Show and Efficiency. This talk will show examples of how Disney have applied these four keys within their parks and what lessons web developers can learn from them.
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missgeeky.com@mseckington
DDD: Disney Driven Development
Melinda Seckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
Disney II: Disney Harder
missgeeky.com@mseckington
12 Geeks 2 Weeks
Villa in Orlando
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
The Keys to the Kingdom
Tour
missgeeky.com@mseckington
A brief history about Walt Disney World
missgeeky.com@mseckington
1955 Disneyland
Anaheim, California
missgeeky.com@mseckington
1965 Disney buys land with dummy
corporations near Orlando
missgeeky.com@mseckington
1966 Reedy Creek
Improvement District
missgeeky.com@mseckington
Two cities: Reedy Creek
Bay Lake
missgeeky.com@mseckington
1966 Walt Disney dies
of lung cancer
missgeeky.com@mseckington
1971 Magic Kingdom
missgeeky.com@mseckington
missgeeky.com@mseckington
The Keys to the Kingdom
Tour
missgeeky.com@mseckington
Disney’s Four Keys
missgeeky.com@mseckington
Safety
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
“You don’t build it for yourself. You know what the people want and you build it
for them.” !
~ Walt Disney
missgeeky.com@mseckington
Anticipate what your users want
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
SafetyCourtesy
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
“You can design and create, and build the most
wonderful place in the world.
!But it takes people to make
the dream a reality.” !
~ Walt Disney
missgeeky.com@mseckington
Be human Be personal Be friendly Be honest
missgeeky.com@mseckington
Don’t be a robot
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
SafetyCourtesyEfficiency
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
“I don't want the public to see the world they live in while they're in the Park.
!I want them to feel they're
in another world.” !
~ Walt Disney
missgeeky.com@mseckington
Hide away the technicalities
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
SafetyCourtesyEfficiencyShow
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
Smell
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
missgeeky.com@mseckington
Illusion
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missgeeky.com@mseckington
Cast members
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missgeeky.com@mseckington
missgeeky.com@mseckington
"Disneyland is the star, everything else is in the
supporting role.” !
~ Walt Disney
missgeeky.com@mseckington
missgeeky.com@mseckington
Be magical
missgeeky.com@mseckington
missgeeky.com@mseckington
Disney’s Four Keys
missgeeky.com@mseckington
SafetyCourtesyEfficiencyShow
missgeeky.com@mseckington
Don’t be a robot
Anticipate what your users want
Hide away the technicalities
Be magical
missgeeky.com@mseckington
“Do what you do so well that they will want to see it again
and bring their friends.” !
~ Walt Disney
missgeeky.com@mseckington
https://www.flickr.com/photos/philliecasablanca/6315730638/ https://www.flickr.com/photos/macahanc6r/6609176703/ https://www.flickr.com/photos/mattlori/5016262436/ https://www.flickr.com/photos/21684795@N05/2315097031/ https://www.flickr.com/photos/108488366@N07/12173107026 https://www.flickr.com/photos/63631877@N00/4518237312 https://www.flickr.com/photos/randar/11237455296 https://www.flickr.com/photos/expressmonorail/6773612093 https://www.flickr.com/photos/toursdepartingdaily/6861527930/ https://www.flickr.com/photos/expressmonorail/2366460934 https://www.flickr.com/photos/markwdw85/9310262266 https://www.flickr.com/photos/pdamsten/9587145923 https://www.flickr.com/photos/tombricker/7171187414 https://www.flickr.com/photos/nicholasputz/4981480677 https://www.flickr.com/photos/bookgrl/2386584804 https://www.flickr.com/photos/expressmonorail/4615231290 https://www.flickr.com/photos/scottrsmith/8201564176 https://www.flickr.com/photos/expressmonorail/6110050119 https://www.flickr.com/photos/iceninejon/3084075275 https://www.flickr.com/photos/jhofmann69/4630079170 https://www.flickr.com/photos/justininsd/7351546386 https://www.flickr.com/photos/brettkiger/12412004395/ https://www.flickr.com/photos/scott-wurzel/8675427612 https://www.flickr.com/photos/brettkiger/13240718334 https://www.flickr.com/photos/sthomasphotos/7266936534 https://www.flickr.com/photos/andreassolberg/433734311 https://www.flickr.com/photos/scottrsmith/14123425142
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Any questions?