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Digital Transformation in the Nonprofit Sector: From Adoption to Long-term Preservation Friday, May 12, 2017 9:00 am #DAMNY

DAMNY 2017 Digital Transformation in the Nonprofit Sector

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Page 1: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Digital Transformation in the Nonprofit Sector:

From Adoption to Long-term Preservation

Friday, May 12, 2017

9:00 am

#DAMNY

Page 2: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Introductions

Roger Mayne, Untitled [two women

shaking hands], 1929-1999,Gelatin silver

print, Gift of Lora and Martin G.

Weinstein, Minneapolis Institute of Art

93.70.64

Page 3: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Digital

Transformation

Douglas Hegley, Chief Digital Officer, Minneapolis Institute of Art @dhegley http://www.slideshare.net/dhegley

Image Source: https://i2.wp.com/davidgodot.com/wp-content/uploads/2012/12/elephant.jpg?resize=636%2C310

Maybe if we ignore it,

it will just go away

Umm …

Page 4: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Image source: http://upload.wikimedia.org/wikipedia/commons/d/d9/Minneapolis_Institute_of_Arts.jpg

Page 5: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Lee Boulie

Director, Digital & Library Collections

Country Music Hall of Fame and Museum

[email protected]

Page 6: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Lee

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Kathryn GronsbellDigital Asset Manager, Carnegie Hall Archiveskgronsbell@carnegiehall dot org

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Image Source: https://blogs.baylor.edu/jared_frame/files/2014/12/Purpose-yyrsuj.jpg

Page 12: DAMNY 2017 Digital Transformation in the Nonprofit Sector

The Nonprofit Sector

DAMs

Specific requirements & challenges

Importance of persistent archives

Learning from case studies

Inform and challenge the industry

Page 13: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Unrealistic expectations for technology to perform miracles –leads to: inability to harness potential benefits (wishful thinking)

Benefits of technology have been demonstrated

Benefits of digital technology have been demonstrated

Forward-thinking organizations realize the difficulties and complexities – use that understanding to develop practical approaches to implementation

The Hype Cycle @dhegley

Page 14: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Image source: https://blog.sli.do/wp-content/uploads/2016/03/5-Reasons-to-Use-Slido-at-Your-Event.jpg

Also share

challenges, tips,

comments, etc.

PLEASE

Page 15: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Current Status of DAMs - Where are we?

View of Venice (1500) Jacopo de' Barbari; Woodcut from six blocks on six sheets of paper, The John R. Van Derlip Fund, Minneapolis Institute of Art 2010.88

Page 16: DAMNY 2017 Digital Transformation in the Nonprofit Sector

The DAM Maturity Model

Developed by the DAM Foundation

Four categories to define the digital asset management ecosystem

Useful lens

@dhegley

Source: http://dammaturitymodel.org/

Page 17: DAMNY 2017 Digital Transformation in the Nonprofit Sector

DAM Foundation Maturity Model Headings@dhegley

Page 18: DAMNY 2017 Digital Transformation in the Nonprofit Sector

DAM Foundation Maturity Model Competencies (a bit simplified)

Ad Hoc - exposure

Incipient - casual understanding

Formative - demonstrated experience

Operational - standardization, formal practices, functional asset distribution/re-use

Optimal - proactive, value-driven, future-focused

Source: http://dammaturitymodel.org/

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Carnegie Hall Digital Collections

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CH DAMS

MATURITY

MODEL

Formative

Operational

github.com/CarnegieHall

Page 26: DAMNY 2017 Digital Transformation in the Nonprofit Sector

DAMSCH Performance

History DB

Weekly data refresh

(create, modify, delete)

126 years represented (1891-now)

55k event records

110k entities

100k works

Links to ontologies, open data

Migrating to hosted solution

50TB → 200TB → 400TB...

150k assets (so far)

Will serve ~200 staff

Archive-driven description + discovery layer

Page 27: DAMNY 2017 Digital Transformation in the Nonprofit Sector

CH DAMS

STAFF

RESOURCES

+ STRUCTURE

Daily:

Digital Asset Manager

Asset Cataloger

Archives Manager

Director of Info. Technology

Strategic:

Director + Asst. Director of Archives

Senior staff across CH

IT staff support integration, use

Page 28: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Country Music Hall of Fame and Museum

Operational Optimal (on a budget)

Page 29: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Digital Archive

● 50,110 items

○ Moving image

○ Audio

○ Photo

○ print

● 110 TBS of data

● 11 staff digitize and create metadata

● Exhibits, Educational Programs

● Marketing, Creative

● Institutional

Page 30: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Country Music Hall of Fame and Museum

Storage Infrastructure:

NAS

LTO tapes

External Drives

File names

Searchability

Page 31: DAMNY 2017 Digital Transformation in the Nonprofit Sector

http://digi.countrymusichalloffame.org

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DAMs Maturity at Mia: On the Road

People Information Systems Processes

Tech: Operational - Optimal

Business: Formative

Operational Operational - Optimal Operational

Image source: https://c1.staticflickr.com/5/4103/5089418374_82a3ecd45b_b.jpg

Page 33: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Content

- Object records/metadata

- Constituent records

Potential Content Types

- Maps, charts, diagrams

- LI content

- D& E content (e.g., Verso components

- Etc.

Content Types

- Still images

- Video

- Audio

DAMs

(Open Source)

Enterprise Content Management Ecosystem

Web CMS

DAMs

(Commercial)

Collections Data(CIS)

MetaMia – Search & Retrieval tool

Index & access

Search/Retrieve

Result set

Filters/Facets

Access: Internal

API

API

API

API

Funding for the Mia ECM project provided by:©Douglas Hegley 2015

@dhegley

Page 34: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Why?

Building the case for DAM

www.slido.com #9571

Page 35: DAMNY 2017 Digital Transformation in the Nonprofit Sector
Page 36: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Country Music Hall of Fame and Museum

Speak in terms of workflows that lead to $.

Efficiency is the name of the game.

Analytics to make use tangible.

Indirect value.

Page 37: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Carnegie HallBuilding the Case

for DAM

1. Identify needs

2. Engage experts

3. Formalize

commitment

4. Repeat...

Page 38: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Value

What are the benefits of DAM for your organization?

www.slido.com #9571

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for related initiatives (e.g., digitization)

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How To

a rapid-fire presentation of tips and tricks

(and maybe a few mistakes and stubbed toes along the way)

www.slido.com #9571

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How to: Obtain necessary funding for DAM

Image source: http://www.1wallpaperhd.com/wp-content/uploads/Financial/FTP1/1920x1080/Money%20Wallpaper%2003%201920x1080.jpg

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How to: Implement DAM

Example journey map, source: https://static1.squarespace.com/static/578802b63e00be7706a69a7c/578e4bcbd2b857223fec651a/57992969e6f2e1f533b9e6da/1469655404442/ServiceStrategy.png

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Country Music Hall of Fame and Museum

Understand diverse needs

Simplify where possible

Identify super users

Know it, Show it, Own it.

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How to: Work Effectively with IT

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How to: Apply Metadata Models and Standards

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Dublin Core & Controlled Vocabulary

Country Music Hall of Fame and Museum

Page 49: DAMNY 2017 Digital Transformation in the Nonprofit Sector

How to: Establish Interoperability

Carnegie Hall

Engage IT early and often

Document requirements

Understand consumer position

It’s OK not to be source of all data! (Archives ethos)

CH Performance History Database

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How to: Grow the User Base

Make-A-Wish

Provide regular (monthly, bi-monthly or quarterly) demonstrations.

Whenever system updates are made, refresh documentation and use as an

opportunity to remind organization of your DAM.

Highlight an interesting DAM feature in company newsletter, journal, blog, etc.

Page 52: DAMNY 2017 Digital Transformation in the Nonprofit Sector

How to: Expand to Multiple Locations

Image source: https://cdn.shutterstock.com/shutterstock/videos/11748368/thumb/4.jpg?i10c=img.resize(height:160)

Page 53: DAMNY 2017 Digital Transformation in the Nonprofit Sector

DAM expansion:

Google Cultural Institute

Getty Images

Country Music Hall of Fame and Museum

Page 54: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Challenges We All Face, Together

www.slido.com #9571

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What’s on your minds?

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Digital Cultural Heritage

Image source: http://www.torch.ox.ac.uk/sites/torch/files/styles/large/public/images/event/Humanities%20and%20the%20Digital%20Age_Smaller_0.jpg?itok=TlU3rLl9

Page 57: DAMNY 2017 Digital Transformation in the Nonprofit Sector

City Glow(2005), Chiho Aoshima; Collaborator: Bruce Ferguson

Five screen animated film installation. Gift of Funds from the Friends of the Institute and

The William Hood Dunwoody Fund, Minneapolis Institute of Art 2011.83

Digital Collections

Page 58: DAMNY 2017 Digital Transformation in the Nonprofit Sector

@dhegley

Page 59: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Hurdy Gurdy Man (Chrysanthemums) (2006) Jennifer Steinkamp

Video components. Gift of Funds from Barbara Steiner, Diane and David

Lilly and Samuel D. and Patricia N. McCullough, Minneapolis Institute of Art

2010.57

@dhegley

Page 60: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Digital Stewardship

“ … the one with all the definitions” - Jaime McCurry, 2014

From: http://collation.folger.edu/2014/04/digital-stewardship-the-one-with-all-the-definitions/

@dhegley

Page 61: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Digital Stewardship

“ … the one with all the definitions” - Jaime McCurry, 2014

From: http://collation.folger.edu/2014/04/digital-stewardship-the-one-with-all-the-definitions/

1. Care and management of digital objects over time

2. Conception, creation, appraisal, description, and preservation

3. Accessibility, reuse, and beyond

4. File formats

5. Metadata schema

6. Multiple copies in various locations to protect from data loss or corruption

@dhegley

Page 62: DAMNY 2017 Digital Transformation in the Nonprofit Sector

CH DAMSDigital Pres.

+

Stewardship

Page 63: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Preservation

Page 64: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Technology

Equipment

Backup

Backup testing

Access copy

Preservation copy

Ongoing costs

Artist intent

Format

Emulation

Migration

Page 65: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Digital Curation

“The planning and management of digital assets over their full lifetime, from conceptualization through active use and presentation to long-term preservation in a repository for future re-use”.

- Phyllis Hecht, Johns Hopkins University Museum Studies Program

@dhegley

Page 66: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Digital CurationThe planning and management of digital assets over their full lifetime, from conceptualization through active useand presentation to long-term preservation in a repository for future re-use.- Phyllis Hecht, Johns Hopkins University Museum Studies Program

“digital assets” – which ones?“full lifetime” – how to define?“active use” – by whom? for what?“long-term preservation” – how long is long?“repository” – what kind?“future re-use” – wait, you can predict the future?!

@dhegley

Page 67: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Country Music Hall of Fame and Museum

Long-term Collections Policy:

Mission

Rarity

Use

Web, exhibits, interactives, programs:

Content selection is curation

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But what is it we really mean when we say curation?

Curation is Acquisition… an act of selection … selectively acquiring items to make the collection more comprehensive and/or focused … considering and appraising, researching, contextualizing and selecting, constantly searching and refining.

Curation is Exhibition… conceptualization, interpretation and transformation of objects into an illustration, making the objects and the message accessible to a wide audience

Curation is Preservation… the storage and care of collections, sometimes passive and sometimes active.

Source: http://blogs.loc.gov/digitalpreservation/2014/03/what-could-curation-possibly-mean/

Image Source: http://ullushop.com/wp-content/uploads/Art-1.jpg

Image Source: https://bethhellerconservation.files.wordpress.com/2007/12/img_1949.jpg

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Image source: https://datapub.files.wordpress.com/2015/09/datacuration.png

If it can fit on

one slide,

it must be

simple,

right?

Page 70: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Source: Jeonghyun Kim, Edward Warga, William Moen. Competencies Required for Digital Curation: An Analysis of Job Advertisements, International Journal of Digital Curation, 2013, Vol. 8, No. 1, pp. 66-83

“ … digital curation jobs are characterized by a complexinterplay of various skills and knowledge”

@dhegley

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UNIX/Linux * Java, PHP, and Perl * HTML and other Web-related markup languages * XML and XSLTRelational databases including MySQL and OracleDesktop productivity softwareAdvanced graphics software

Metadata standards: MARC * Dublin Core * METS * MODS * PREMIS Semantic web, linked data and other standards related to digital preservation, such as ISO 16363 Trusted Digital Repository Checklist

DSpace * Fedora * CONTENTdm * Digital Commons * Archivists’ ToolkitDigital content creation/transformation toolsResearch data analysis tools, such as SPSS, SAS and NvivoVoyager and HorizonDrupal, WordPress, Joomla

Digitization, creating metadata, managing repositories and implementing preservation practices

Working knowledge of curation, including various media formats, curation workflows, data management principles, repository architecture, search and retrieval technology, preservation strategies, applicable provisions of copyright laws, and academic/research policies and procedures related to data management.

Project management skills

Source: Jeonghyun Kim, Edward Warga, William Moen. Competencies Required for Digital Curation: An Analysis of Job Advertisements, International Journal of Digital Curation, 2013, Vol. 8, No. 1, pp. 66-83

Oh, just a few skills required …

Page 72: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Q & AWhat have we not addressed yet?

Page 73: DAMNY 2017 Digital Transformation in the Nonprofit Sector

Thank you

Please keep in touch! #DAMNY @dhegley