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Increase sales with advanced customer retention strategy. Helpsmarketersmonitor each customer by transactions, behavior and perceptions. Try this product at www.plumb5.com
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with advanced customer retention strategy
Advanced Customer Retention accounts to knowing each customer so well, that we create no scope to lose out on a customer. To understand each customer well, marketers should set up systems that will help them monitor each customer by transactions, behavior and perceptions. This information will help the marketer to analyze customers better and decide on his cross-sell and up-sell strategies, which increases revenue per customer.
INCREASE SALES
EASY CONFIGURATION MAKES IT SIMPLERHOW IT WORKS
For online ecommerce models, customer registration and transactions happen on the store website. The loyalty site, built with engauge can be integrated with the store website, to allow single sign-on for your customers. This will ensure seamless flow of behavior and transaction data from plumb web analytics into the loyalty site for customer analysis and insights
For offline models, customer data will need to be imported into the loyalty site created, but is void of real time data
ONLINE|OFFLINE
REUSE STORE DATA
Import campaign data from plumb web analytics and measure customer responses for past
campaigns
Reuse product catalogs on your website to create marketing offers.
Try A/B testing for your offers to increase effectiveness
Use product information and campaign data directly in your community site
INTERACTIONSBased on rules. assign scores to every customer
interactions to ensure frequent participation
Create customer classification based on points aggregated using
the rule engine
Set rules for point accruals, redemptions, bonus points or even
offer expiry
Start discussions within your customer community which helps in understanding insights based on responses
ENGAGEMENT
Engage customers by creating a video session for launches, offers or even video responses
Run a tactical survey to understand buying behavior or to analyze product experiences
Enable Chat to communicate with customers, who are online
Employ various engagement tools to invoke responses and derive insights to recommend
and retain
+
INCREASE REVENUE PER CUSTOMER WITH
get started at plumb5.com