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Creating a High-Performance IT Organization mike d. kail VP of IT Operations Netflix @mdkail

Creating a High-Performance IT Organization

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High Performance is not a 10% gain, it's a 10x improvement

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Page 1: Creating a High-Performance IT Organization

Creating a High-Performance IT Organization

mike d. kailVP of IT Operations

Netflix@mdkail

Page 2: Creating a High-Performance IT Organization

• 40m subscribers• Original Content• House of Cards• Arrested

Development• Orange Is The

New Black• Hemlock Grove• Lilyhammer• Derek• Turbo: FAST

Page 3: Creating a High-Performance IT Organization

Network Engineering

Financial Applications

ISS/NOC

Database Engineering

Enterprise Technology Solutions

Enterprise Application

DevelopmentEnterprise

Platform Services

Client Technology

ServicesAd

Technology

HR/IS

Infrastructure Systems + Storage

IT Operations

Information Security

Page 4: Creating a High-Performance IT Organization

10x(Thinking)

Page 5: Creating a High-Performance IT Organization

10x(Goal) Netflix Corporate IT 100% in Public Cloud

01.01.2015

Page 6: Creating a High-Performance IT Organization

“And those who were seen dancing were thought to be insane by those who could not hear the music.”-- Friedrich Nietzsche

Page 7: Creating a High-Performance IT Organization

“Treading water is the same as drowning for people like you and me”

-- F.U. House Of Cards

10x(Agility)

Page 8: Creating a High-Performance IT Organization

“Take a step back. Look at the bigger picture” – F.U.

Page 9: Creating a High-Performance IT Organization
Page 10: Creating a High-Performance IT Organization

Compensation Philosophy

• Pay Top of Market• All Cash Comp

• No Bonus• No ISOs/RSUs• Most efficient means

360 Review Philosophy

• Start, Stop, Continue• Actionable feedback

Page 11: Creating a High-Performance IT Organization

Questions?