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LutzFinger.com Ask Measure Learn @LutzFinger

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Ask Measure Learn

@LutzFinger

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Disclaimer

The points of view in this presentation are my own and might not reflect LinkedIn’s opinion.

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Who is a Statistician?

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“So$ware  is  ea,ng  the  world.”    -­‐  Marc  Andreessen  

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Should  I  get  an  MBA  or  learn  to  code?  

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ASK the right Questions.

MEASURE the right data – even if it

is not Big data.

Take Actions and LEARN from them.

?

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One Framework?

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?

Products

Market Research

Customer Care

Marketing

PR

Sales

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?

Products

Market Research

Customer Care

Marketing

PR

Sales

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Iden,ty   Network   Knowledge  

84%  

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This is you…

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This is you… On  Campus  Group  

EMBA  2015   EMBA  2016  

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2nd Cluster hidden

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This is you… On  Campus  Group  

EMBA  2015   EMBA  2016  

Cornell  

Cornell  Tech  

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The Connector •  Who is connecting all 4 Groups?

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The Connector •  Who is connecting all 4 Groups? •  Who is connecting all 3 Groups?

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Who is connecting all?

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Actionable Insights

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ASK the right Questions.

MEASURE the right data – even if it

is not Big data.

Take Actions and LEARN from them.

?

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Actionable Insights

ASK is often the hardest Part

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How to Spot a Good “Ask”?

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Small not BIG Data

•  Connec,ons  •  Skills  •  User  behavior  •  Subscriber  Data  •  Sales  Data  (geo-­‐localized)  •  Group  discussions  •  ….  

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Data Science

IRRELEVANT NOISE

METRICS

RELEVANT DATA

Petabyte Gigabyte

Byte

Terabyte 1   2   3  

4  

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•  Opinion leaders (Katz 1955) •  Influentials (Merton 1968) •  Law of the Few (Gladwell 2000)

A Clear Ask: Influencer

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•  Opinion leaders (Katz 1955) •  Influentials (Merton 1968) •  Law of the Few (Gladwell 2000)

Measure: Connectivity

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Measure: Influence

Source: Kevin Lewisa, Marco Gonzaleza and Jason Kaufman (2012): PNAS Vol 109, no 1

•  4 years •  1001 Students on Facebook •  Traditional Self-reported Data •  How did taste Spread

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The Influencer Myth

Influence is often overestimated:

•  Reach

•  Readiness •  Topic Dependence

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Ask & Measure is critical Do you remember? Why did they fail?

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It changes industries Google had the right Question.

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Learn

Benchmark   Predic,ons  

Recommenda,ons  &  Filter  

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Competitive Benchmark

Source: ‘Ask Measure Learn’ by O’Reilly Media

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LinkedIn Recommendations People You May Know Groups You May Like Ads in WhichYou May Be Interested Companies You May Want to Follow

Pulse Similar Profiles

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Prediction

Photo  by  Ludie  Cochrane    

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Also, here the MEASURE

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Is critical

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Academy  

Industry  Professionals  

Ac,ve  Movie  Goers  

All  Movie  Goers  

The measurement Was social media Mentions… And not the right predictions

Predicting the OSCARs

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Avoid!

•  Cause is not Correlation

•  Cause is not Effect

•  Probability is NOT the Truth

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Cause is not Correlation

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Cause is not Effect

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Probability is NOT the Truth

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j.mp/ask-cornell

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