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ControlCenter for Oracle WebCenter Content
Presented by Fishbowl Solutions
www.fishbowlsolutions.com
Agenda
+ Introductions
+ Background and Use Cases
+ ControlCenter Product Overview
+ Demo
+ Questions
www.fishbowlsolutions.com
Today’s Topic: ControlCenter
What is ControlCenter?
+ Controlled Document Management
– Manage policies, procedures, work instructions, etc.
+ Built on Oracle WebCenter Content
Advantages of ControlCenter
+ Intuitive user experience
+ Streamlined authoring and review
+ Automated document control
www.fishbowlsolutions.com
Fishbowl & Controlled Document Management
+ Heritage in manufacturing and quality documents
+ 16 years Oracle WebCenter Content experience
+ Next generation “Policies and Procedures Suite”
+ Deployed in manufacturing, healthcare, food & beverage, and public sector
+ Best of the past projects + WebCenter innovation
www.fishbowlsolutions.com
Why ControlCenter?
Outdated systems are difficult to use, not mobile friendly
Outdated copies may be used by mistake – out of compliance
Hard to track down documents during an audit
Documents aren’t easy to find; could be multiple places
Manual efforts to manage review cycles
Document format inconsistent and tedious to maintain
All of this puts the organization is at higher risk for lawsuits, fines, lost profits, and lower productivity
www.fishbowlsolutions.com
But who really cares?
+ Manufacturers+ Architecture, Engineering, & Construction+ Hospitals and Clinics+ Government Agencies+ and more …
Applications
+ Quality Management Systems+ Policies & Procedures+ Work Processes+ Compliancy programs: ISO 9000, OSHA,
SQF, TQM, etc…
www.fishbowlsolutions.com
Customer Use Cases
ControlCenter
www.fishbowlsolutions.com
Large North American dairy producer
+ Cheese producer for 17 of the top 20 fast food chains
+ Leading producer of yogurt
+ Safe Quality Foods initiative
+ 30 plants across North America
+ Over 7,000 employees
+ Less than 90-day implementation
+ Ease of use was critical
www.fishbowlsolutions.com
Global aluminum manufacturer
+ Critical to new plant in China
+ Replacing legacy system
+ Manage all policies, procedures, customer specs, & work orders
+ Complex workflow
+ Deployed in less than 90 days
+ Across 3 continents
– Asia, Europe, North America
+ Users in 6 languages
– Chinese, Dutch, English German, Mandarin, Norwegian
www.fishbowlsolutions.com
Leading global producer of fertilizers
+ Dealing with hazardous materials
+ Procedural documentation is required
+ OSHA requires yearly review
– Automated periodic reviews
+ Required history reports
– Enhanced history reporting and auditability
+ Differentiate in-progress vs. approved procedures
– Add and remove watermark by state
www.fishbowlsolutions.com
Product Overview
ControlCenter
www.fishbowlsolutions.com
ControlCenter
+ Controlled document management
+ WebCenter Content add-on
+ Dedicated user interface
+ Extends WebCenter functionality
Advantages of ControlCenter
1. Intuitive user experience
2. Streamlined authoring and review
3. Automated document control
www.fishbowlsolutions.com
ControlCenter: Built on Oracle WebCenter Content
+ Leverage WebCenter’s Strengths
– Metadata
– Security
– Workflow and routing
– Version control and replacement
– Conversion
– Localization
+ Integration with other Oracle applications
– ERP, Websites, Portal
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Intuitive user experience
+ Easy-to-use, modern interface
+ Adjusts for desktop, tablet, or mobile
+ Dashboard home page
+ Role-aware interface
+ Flexible document browser
Empower users to find the documents they need regardless of device.
www.fishbowlsolutions.com
Streamlined authoring and review
+ Document templates
+ Synchronized document data
+ Scheduled reviews
+ Microsoft Office integration
+ Enhanced workflow: search, comment, …
Keep content up to date with standardized templates and timely reviews.
www.fishbowlsolutions.com
Automated document control
+ Automatic notifications: review, remind, alert
+ Associate and supersede
+ Print-only watermarks
+ Document history
+ Flexible, distributed configuration
Automate document control to reduce human error and support audit requirements.
www.fishbowlsolutions.com
Demo
End-User Experience
Responsive Interface
Dashboard
Document Authoring & Review
Scheduled Reviews
Ease of Configuration
OPEN DEMO
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Rolling out ControlCenter
+ New or existing deployments
+ Flexible integration
– Content Types– Profiles– Workflow
+ Content migration assistance
+ Scoping and design services
+ Dedicated frontend
– WebCenter component– No additional servers required
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Product Support
+ Fishbowl-supported product
+ Access to support team
+ Ongoing enhancements
+ Updates for new WebCenter releases
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Summary
Any questions?
ControlCenter
+ Controlled Document Management
+ Built on WebCenter Content
+ Intuitive user experience
+ Powerful routing and approval
+ Automated document control
www.fishbowlsolutions.com
Thank you.
