Content Engineering and The Internet of “Smart” Things with Mark Lewis

Content Engineering & the Internet of Smart

ThingsMark LewisContent Engineer@LewisDITAMetric

Automate every stage of the content process from creation to consumption

Dynamically assemble your business-critical content

Deliver in any format to any channel — web, tablet, mobile, print and more

Reduce the content lifecycle by up to 85%

Quark Software Inc.

Developer of Content Automation solutions for large organizations:

GovernmentIntelligence, legislation,

Regulation

OtherSOPs, apps, journals,

magazines, newspapers

IndustrialTechnical docs, SOPs,marketing materials

Research reports, SOPs,customer communications

Financial

Content Automation Innovators

Visit the Quark Booth Receive your FREE copy!

Inside you’ll find:

• If content automation is for you

• How to conduct a content audit

• How to select a content automation platform

• Real-life success stories

Raise awareness a big challenge / opportunity that IoST brings…

Define the Problem Definitions Examples of (smart) things

Consider a Solution Proposal Homework

Goal / Agenda

Definitions

Whatis.techtarget.com says…

“The Internet of Things (IoT) is an environment in which objects, animals or people are provided with unique identifiers and the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction. IoT has evolved from the convergence of wireless technologies, micro-electromechanical systems (MEMS) and the Internet.”

Definitions

Definitions

Gartner IT Glossary says…

“The Internet of Things (IoT) is the network of physical objects that contain embedded technology to communicate and sense or interact with their internal states or the external environment.”

Jim Tully of Gartner “not just things. IoT includes a stack of technologies”. Communication, Data Storage, Analyzing. Remote operation of a device.

Definitions

Technopedia says…Similar to the Gartner definition, but adds…

“The IoT is significant because an object that can represent itself digitally becomes something greater than the object by itself. No longer does the object relate just to you, but is now connected to surrounding objects and database data. When many objects act in unison, they are known as having ‘ambient intelligence’ ”.

Definitions

And Technopedia says…

“The Internet of Things is a difficult concept to define precisely”.

DefinitionsLots of definitions

Means lots of possibilities

API / SDK

Definitions

Definitions

Definitions

Smart products may include sensors, microprocessors, data storage, controls, embedded software and possibly a user interface.

Examples

Examples

Senses MotionMonitors Conditions

The Thinking Fan

Examples

Cars: Tesla carsMedical Devices: Medtronic’s Glucose

MonitoringiRobot Roomba

Phones, Fitbits, watchesHome security, home automation

..and fans.

Definitions

Definitions

Systems of Smart ProductsSmart Farms

Smart Mines

Michael E. Porter and James Heppelmann. How Smart, Connected Products are Transforming Competition. Web. Jan. 21, 2015

Systems of Smart ProductsSmart Mines – Joy Global


Definitions …

DefinitionsGE’s 4th conference on the “Industrial Internet”

DefinitionsMinds & Machines Conference

Definitions


Smart Parts

Smart products made of smart parts

Jet Engines

Smart Parts

Smart products made of smart parts…and content

Smart Parts

Smart content / Intelligent content

Lots of definitionsLots of complexity

Forbes.com

The Problem recap

IoT API / SDK content

Smart Products More features – More content

IoST Systems of connected Things – More content about

systems Systems of connected Smart Things / Products

New Requirements, New Requirement Types

What’s next?

The Solution

In the Product Dev Lifecycle,

Documentationand Content are typical the lowest priority

Content as an afterthought…will fail

No more

The Solution

Why Content Engineering?

Content is becoming more and more complicated.

We must apply engineering principles in order to satisfy all the new content requirements.

Other engineering disciplines have long ago had success with modularity and reuse.

Software Development Lifecycle Phases

Requirements, Design, Implement, Test, Maintenance

Software Development Lifecycle Effort


© Pressman

Software Development Lifecycle Effort


© Pressman

Content Development Lifecycle


Alignment blog:Requirements and the

CDLC





Development Lifecycle Comparison

Content Software

Same phases. Similar WBS

Development LifecycleParallelism

Content

Software

Aligning the Lifecycles

Smart products are made of smart parts. Smart parts may have software, mechanical, electrical components …and content. Content is another component. We’ll need to use Smart Content /

Intelligent Content to help create smart products. Defining content requirements and

design in parallel with the other components to make sure they are included in the overall

definition of the part or product.

Aligning Strategies

Aligning the LifecyclesAligning the Processes

Skills needed for Smart Content /

Intelligent Content

Requirements

Design

Product Development LifecycleRequirements, Design, Implement, Test, Maintenance

Alignment blog:Real Requirements

Product Development LifecycleRequirements, Design, Implement, Test, Maintenance

Alignment blog:Understanding Objects

System, Sub-system, Components

© David TaylorRockley Methodology

Components, Parts, Objects

© David TaylorAPI / SDK

Objects

© David TaylorObject Technology: A

Manager’s Guide by David Taylor

Systems of Smart Products

Forbes.com

Systems of Smart ProductsSmart Farms

Smart Mines


Systems of Smart ProductsSmart Mines


Intelligent Content

Definition: Structurally-rich and semantically categorized content that is, therefore, automatically discoverable, reusable, reconfigurable, and adaptable.

© Rockley

Fan

#Asstronomical

Who’s talking about it…

Who’s talking about it…Creating Smart Documentation and the Future of

Technical Writing (BrightTalk)By Alexander Hoffman

Working with other disciplines and lifecycles

Get involved in phases of other lifecyclesAPI/SDK

Using these skills to improve

Executives

Get comfortable

Join the Alignment Community

Raise Awareness

Homework

Read Mark’s LinkedIn Blog Real Requirements Requirements and the Content Dev

Lifecycle Understanding Objects

Gain the skills

Thank You

Visit the Quark Booth Receive your FREE copy!

Inside you’ll find:

• If content automation is for you

• How to conduct a content audit

• How to select a content automation platform

• Real-life success stories

#Asstounding

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