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Considering the Cloud? 5 Points to Remember 1 Presenter Name Title / Position Organization Petteri Uljas Capgemini Corporate VP, Head of Infrastructure Services Eastern Europe, India and Latin America

Considering the Cloud? 5 Points to Consider

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Petteri Uljas, Capgemini; Corporate VP, Head of Infrastructure Services; Eastern Europe, India and Latin America Cloud doesn’t change everything Evolutionary in implementation, revolutionary in usage. Normal IT project methodologies apply (mostly). Leverage processes and skills you already have. Don’t throw everything out because a small part is new. Everything that holds up “traditional” projects will hold up your first Cloud project.

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  • 1.Considering the Cloud?5 Points to Remember Presenter NamePetteri Uljas Title / Position Organization Capgemini Corporate VP, Head of Infrastructure Services Eastern Europe, India and Latin America 1

2. Cloud Ceiling TrackSharing Best Practices from Leading Innovators10:15-11:00Capgemini Keynote11:05-11:50BMW Insight Session1:00-1:45POC Insight Session with National Australia Bank,Terremark and Trapezoid1:50-2:35Enterprise Cloud Best Practice Panel2:25-3:20Big Data in the Cloud Panel 3. 1. Cloud doesnt change everything 3 4. New BusinessIncreased Speed Business Process InvestmentModels to MarketTransformationOptimisationEnables RightCloud FinancialTransformationDelivers TraditionalPrivateDelivers IT Agility ITPublic Cloud Cloud RequiresService Integration / Service Aggregation / Service OrchestrationAccessibleOffered Scalable and Shared / Multi- through thePay Per Use as a serviceElastic tenant network4 5. Cloud doesnt change everything Evolutionary in implementation, revolutionary in usage. Normal IT project methodologies apply (mostly). Leverage processes and skills you already have. Dont throw everything out because a small part is new. Everything that holds up traditional projects will hold up your first Cloud project. 5 6. 2. New aspects of Cloud do need to be carefully planned6 7. Private PublicTraditional VirtualizedPublicData Center Data Center GAPCloudRUN PARTNER Instant-on Dev & Test Remote Infrastructure Virtualization environmentsManagementHealthcheck Dynamic capacity Web Consolidation &How doApplicationsVirtualization projects Bespoke Applications Dedicated email and Remote Infrastructure organizations bridge DR-as-a-Service High performance dataManagementOffice applicationsthe gap betweenprocessing (HPC) Bespoke Applications their existing IT ERP/Enterprise application hosting Dedicated email and Office productsinfrastructure and CRM-as-a-Service (salesforce.com) the Cloud? SaaS Email-as-a-Service Collaboration applications 8. PrivatePublicTraditional Virtualized PublicData CenterPrivate CloudData Center GAP CloudRUNPARTNER Instant-on Dev & Test Remote Infrastructure Virtualization Shared IT service-centerenvironmentsManagementHealthcheck design Dynamic capacity Web Consolidation & Private Cloud ApplicationsVirtualization projects architecture & design Bespoke Applications Remote Infrastructure Private CloudVendors DR-as-a-Service Dedicated email and ManagementTransformation Services High performance dataOffice applications (build)selling privateprocessing (HPC) Remote Infrastructure Bespoke ApplicationsManagementcloud can ERP/Enterprise Dedicated email and Office products Bespoke Applications help but itsapplication hosting CRM-as-a-Service Dedicated email andOffice products still a capital (salesforce.com) SaaS expense Email-as-a-Service Collaborationapplications 9. Private PublicTraditional VirtualizedDedicated Multi-tenantPublicData Center Data Center Private CloudExternal External CloudPrivate CloudPrivate CloudRUN HOSTPARTNER Instant-on Dev & Test Remote Infrastructure Virtualization Shared IT service-center Dedicated Private Cloud Private Cloud Dev & Test environmentsManagementHealthcheck design IaaS DR-as-a-Service Dynamic capacity Web Consolidation & Private Cloud Hybrid/Cloud-burst Hybrid/Cloud-burst ApplicationsVirtualization projects architecture & design DR-as-a-Servicecapacity from client Bespoke Applications DR-as-a-Service Remote Infrastructure Private Cloud(dedicated instance) Datacenter Dedicated email and ManagementTransformation Services High performance dataOffice applications Desktop-as-a-service High Performance / Gridprocessing (HPC)(build) Computing Remote Infrastructure Performance testing Bespoke ApplicationsManagement ERP/Enterprise ERP/Enterprise application Desktop-as-a-service Dedicated email andhosting application hosting Bespoke Applications Enterprise Application Office products SaaS CRM-as-a-Servicehosting Dedicated email and(salesforce.com) Email-as-Service ERP/Enterprise applicationOffice products SaaS Collaboration applicationshosting Email-as-a-Service SaaS Collaboration Email-as-a-Service applications Collaboration applicationsCommon foundation servicesCloud Strategy & Business Case; Readiness Assessment; Architecture & Design Services; Implementation & Transition; Security Engineering; Service Management 10. PrivatePublicTraditionalVirtualizedDedicatedMulti-tenant PublicData CenterData Center Private CloudExternalExternalCloud Private Cloud Private Cloud RUNHOST PARTNER Instant-on Dev & Test Remote InfrastructureManagement Virtualization HealthcheckODCA Master Usage Models Shared IT service-center design Dedicated Private CloudIaaSguiding path Test Enterprise Private Cloud Dev & to environments DR-as-a-Service Private Cloud Computing in CloudClass Dynamic capacity Web Consolidation & Hybrid/Cloud-burst Hybrid/Cloud-burstApplications Virtualization projects architecture & design DR-as-a-Servicecapacity from client Bespoke Applications DR-as-a-Service Dedicated email and Remote Infrastructure Private Cloud Compute IaaS (dedicated instance) Datacenter High performance data ManagementTransformation ServicesOffice applications(build) Commercial Framework / Grid High Performance Desktop-as-a-service processing (HPC) Computing Remote Infrastructure Service Orchestration Performance testing Bespoke Applications Management ERP/Enterprise ERP/Enterprise application Desktop-as-a-service Dedicated email andhosting application hosting Bespoke Applications Enterprise Application Office products SaaS CRM-as-a-Service ODCA Focused Usage Models guiding path to Open Data Center solutions Dedicated email and hosting(salesforce.com) Email-as-Service ERP/Enterprise application Office products SaaS Collaboration applications hosting Secure Federation: Security Monitoring, Security Provider Assurance, Identity Email-as-a-Service SaaS Automation: VM Interoperability, IO Control, Distance Workload Migration Collaboration Email-as-a-Service Common Management and Policy: Regulatory FrameworkCollaboration applicationsapplications Transparency: Carbon Footprint, Service Catalog, Standard Units of MeasureIndustry delivering Enterprise Class cloud solutions at scale 11. New aspects of Cloud do need to be carefully planned. (Cloud) Service definition, quality of service, evolution of the service, service catalogue, and service life cycle need to be well defined and designed. Clarity in use-cases, service catalogue and non- functional requirements fundamental to success. Totally new business model, totally new measurement. Products and target markets to be defined and agreed well up front11 12. 3. Build to the lowest common denominator12 13. Events that occur independently Businessof client actions and that driveExecutiveCompelling business decisions. EventsBusiness ExpansionCost reduction mandate Failing or obsolete Infrastructure Compliance Client-specific motivations drivingFINANCIAL STRATEGIC PERSONAL a sense of urgency Market share Stock market pressure Building / maintaining reputation Economic recovery positioning Cost model transformation Meeting targets/MBOs Reaction to competitive landscape 14. Events that occur independently of client actions and that driveTechnologyCompellingbusiness decisions.Executive EventsPoor service levels Failed audit Licensing paymentsDisruptive competitive threat Client-specific motivations driving FINANCIAL STRATEGICPERSONAL a sense of urgency Improve efficiency while reducing IT causing losses Missing incentive/bonus payoutscosts Improving agility Requirements for meeting Merger, Acquisition or Divestitureinternal SLA/metrics 15. Build to the lowest common denominator Simplification will accelerate deployment and adoption Grow the service offering complexity with experience and demand Dont try to solve too many problems at once Dont build a solution to every need. Instead reshape the requirements to fit a standard offering. 15 16. 4. Networks are the enabler as well as the inhibitor 16 17. ClientAdministrators Client A Client BClient C Client D Multi-Client Data Center Networking Self-Service PortalCloud Management SystemService Management, Provisioning, Availability, etc. CloudAdministratorsVirtualization Management Hypervisor management Hardware Management Servers, Network, Storage managementClient Resource Pools Enterprise Management System (Authentication, Event management, etc) 18. Client Administrators Client A Client BClient C Client DoSeamlessly integrates with your existing network.oNetwork multi-tenancyMulti-Client Data Center Networkingthrough flexible automation.SECUREoResource pools/zones mapped to VLANs.oSelf serviceSelf-Service Portal Cloud Management System Service Management, Provisioning, Availability, etc.Cloud AdministratorsVirtualization ManagementHypervisor managementHardware ManagementServers, Network, Storage managementClientResource PoolsEnterprise Management System(Authentication, Event management, etc) 19. Networks are the enabler as well as the inhibitor Access to the cloud requires secure front-end user access and back-end cloud management for a viable Cloud solution. Most enterprise networks are designed for separation and security, and actively prevent back-end access to network zones across business units, countries and regions. Early verification of network viability for Cloud services is vital, especially when Cloud spans beyond the data center.19 20. 5. Plan early on how to operate your Cloud 20 21. Clients CustomersBest of breed capabilitiesClients Business OperationsClient Retained IT Client Retained ITSingle point of Service Integration and Management ServiceIntegrationIntegrated Process & Tool EnvironmentIntegrated Service Desk Best serviceApplication Network & Third-Party providers for Application InfrastructureEnd User your business Support & TelecomIT SupportDevelopmentManagement ComputingMaintenanceServicesServices 22. Clients Customers Best of breedcapabilitiesClients Business Operations Client Retained ITClient Retained IT Single point of Service Integration and ManagementService IntegrationIntegrated Process & Tool Environment Integrated Service DeskBest servicePrivate Public providers for your businessTraditionalVirtualizedDedicated ExternalMulti-tenant ExternalPrivate Cloud Public CloudData CenterData CenterPrivate CloudPrivate Cloud RUN HOST PARTNER 23. Plan early on how to operate your Cloud Build a multi-discipline team embedded in a single group, to compliment the traditional delivery processes. (Hypervisor, storage, compute, service management skills) New Cloud processes will be required in addition to traditional service management processes. These should focus upon the service life cycle from creation, instantiation, operation and termination.23 24. 1. Cloud doesnt change everything2. New aspects of Cloud do need to be carefully planned3. Build to the lowest common denominator4. Networks are the enabler as well as the inhibitor5. Plan early on how to operate your Cloud24 25. PaaS Release 2 - .Net Infrastructure Offering Storage aaSJoint Offering with Release 2 Applications Services /Orchestration aaSInfrastructure aaSSogeti Release 2Release 2 UK1-2Satellite cloud DCs in line Security aaS with revised DC strategy Infrastructure aaS Desktop aaS Infrastructure aaS Orchestration aaSOrchestration aaSRelease 1 Release 2 UK1 Release 1Release 3 UK2 Release 3Release 4 CitrixInfrastructure aaSInfrastructure aaS Testing PaaS PaaS Testing PaaS Desktop aaS France Satellite Release 1Release 1 Smart Energy aaS Release 1 - Java Release 3Release 2Infrastructure aaS Storage aaS Mobility aaSCollaboration aaSNordic SatelliteTesting PaaSRelease 1 Release 1Release 2 Release 1Desktop aaS Messaging aaS Orchestration aaS Release 3Release 2 Release 1Zimbra Messaging aaSRelease 3Infrastructure aaS NL Satellite ExchangeQ1 2012Q2 2012Q3 2012 Q4 2012Q1 2013Q2,3,4 2013Demand Led25 26. Capgemini and the ODCA Push and Pull: Alignment of the Capgemini internal standardization work and the ODCA streams Prioritized participation: Advise, Invest, Trust Increase awareness: Improved understanding and awareness of the Cloud market and the issues clients are facing. Top Challenges Ease of migration into and out of the Cloud Cloud mindsets and confusion Resourcing26 27. PanelsPresentersAndreas Poeschl BMW Cloud InsightBMWPresenterPOC NAB, Terremark, Albert Caballero Jeffrey R Deacon Matt R Lowthand Trapezoid Insight TrapeziodTerremarkNational Australia BankModeratorPanelistsRapid Fire Panel: Ben KepesAndy Gupte Das Kamhout Mario MllerMatt EstesEnterprise Cloud Best Diversity Analysis Marriott International, Inc. Intel Corporation BMW Walt Disney CompanyPracticesBrad Twynham ServiceMeshModeratorPanelistsRapid Fire Panel: Das KamhoutJim DietzMark Troester Matt EstesRob RosenBig DataIntel CorporationTeradata CorpSAS Walt Disney Company MapR Technologiesin the Cloud Ed Albanese Cloudera 28. Thank You28 29. Resources Learn the latest about ODCA requirementsPRIORITIZE at www.opendatacenteralliance.org Use ODCA PEAT Tool for Upcoming RFPsDELIVERExplore the Latest Solutions at ODCAs Cloud Expo Showcase Booth #411 Actively Participate in Todays Sessions#Forecast12SHAREScale your Knowledge with ODCA MEETMEET LOGO Forecast Reception. Build relationships with other IT experts while sipping cocktails and filling up on food from the roof of Sky Room, which offers stunning views of the New York City skyline. WHENWHEREHOW 5:30 8:30 p.m. ET Sky Room Times SquareBuses will begin running (330 West 40th Street) at 4:45pm from the Javits