Connecting the odds in the brave world!Sitecore Commerce Connect

Sitecore User Group Conference 2015 1

Connecting the odds in the brave world!Sitecore Commerce Connect

Jeroen Speldekamp – MVP

@jspathome

Alex van Wolferen

@avwolferen


Jeroen Speldekamp

• Sitecore MVP since 2011

• Working with Sitecore since 2006

• Thought leadership

• Outside-the-box thinker

• Father of two

• Multicopter/drone builder, gadget freak

• Runner

@jspathome

Alex van Wolferen

• 33 years; born in Nijmegen; live in Groningen

• Lead developer/architect/all-rounder at

Suneco

• 5 years experience with Sitecore

• 10 years professional experience with .NET

• 3D printing enthusiast

• Gadgetfreak

• Running, indoor-cycling,

@avwolferen

Who we are


Sitecore Commerce Connect

• “Sitecore Commerce Connect is an abstract service layer

and not a stand-alone solution. It is a framework and an API

for e-commerce with focus on integration and at the same

time, to track, act, and follow up on customer behavior. The

goal is to bring the unique customer engagement features

of Sitecore into e-commerce solutions, regardless of the

back-end e-commerce system being used.”



“Sitecore Commerce Connect is an abstract service layer










and not a stand-alone solution. It is a framework and an

API for e-commerce with focus on integration and at the

same time, to track, act, and follow up on customer

behavior. The goal is to bring the unique customer

engagement features of Sitecore into e-commerce solutions,

regardless of the back-end e-commerce system being used.”




and not a stand-alone solution. It is a framework and an

API for e-commerce with focus on integration and at the

same time, to track, act, and follow up on customer



















time, to track, act, and follow up on customer










goal is to bring the unique customer engagement

features of Sitecore into e-commerce solutions,





Offline

• Started back in 1992 with 1

store and 3 employees

• Currently 23 stores in 18

cities, 200 employees

• ‘Solid’ ERP/PIM running on MS

Access and SQL Server

Bakery Puffy Do & Co


Offline

• Started back in 1992 with 1

store and 3 employees

• Currently 23 stores in 18

cities, 200 employees

• ‘Solid’ ERP/PIM running on MS

Access and SQL Server

Online

• Nice website with a store

locator

• Regularly updates on new

products

• Recently adopted Sitecore XP

• No webshop

Bakery Puffy Do & Co


What are the options?

• Connect Connectors available for External Commerce

Systems

• Insite Software – InsiteCommerce

• eVision

• Sitecore Commerce Server

• nopCommerce

• uCommerce


‘Solid’ ERP/PIM

• MS Access / SQL Server

• Covers not 80% of the

usual e-Commerce stack

• Extendible

• Offline mailing integration

Sitecore

• Sitecore Experience Platform

• Email eXperience Manager

• List Manager

• xDB

• Sitecore Commerce Connect

• Lots, and lots more…

The odds


Connect SugCon Connector

• Good old AdventureWorks database

• Products

• Stock/inventory

• Prices

• Shopping cart operations


Commerce Connect Architecture


Product data in Content

“Augmenting and Adding Presentation Data to Products

There are typically limitations to the kind of information stored in

the commerce system and the number of channels supported.

Usually, the core data is not stored in a presentable way. One of

the premises with Connect is that only the core product data is

included in the ECS. The rest of the information needs to come

from other external systems or can be added in Sitecore.


Support for multiple datasources

“In some scenarios, the product data is provided by

multiple sources. For example, core product data can be

provided by the ECS, and the specifications along with

categorization can be provided by a different provider.”

Example:

Two classification systems UNSPEC, CNET - Datasource


Synchronization to Sitecore from multiple ERP/PIM ‘s

“ Connect has its own product data model and a Product

Synchronization service layer for exchanging product data with

one or more external systems. The responsibility of the Product

Synchronization service layer is to manage two-way

synchronization of essential product data. The goal is to

synchronize only the data that is needed to satisfy the most

common e-commerce scenarios. In particular cases, the model

can be extended. ”

21

Pipelines, Pipelines, Pipelines

synchronizeProducts

synchronizeArtifacts

SynchronizeManufacture

rsSynchronizeClassifications

SynchronizeDivisions

SynchronizeTypes

SynchronizeResources

SynchronizeSpecifications

synchronizeProductList

SynchronizeProductEntity

SynchronizeProductClassifications

SynchronizeProductDivisions

SynchronizeProductTypes

SynchronizeProductResource

s

SynchronizeProductRelations

SynchronizeProductSpecifications


22

Pipelines, Pipelines, Pipelines

synchronizeProducts

synchronizeArtifacts

SynchronizeManufacture

rsSynchronizeClassifications

SynchronizeDivisions

SynchronizeTypes

SynchronizeResources

SynchronizeSpecifications

synchronizeProductList


SynchronizeProductClassifications

SynchronizeProductDivisions

SynchronizeProductTypes

SynchronizeProductResource

s

SynchronizeProductRelations

SynchronizeProductSpecifications


23

Pipeline Synchronize Types

ReadSitecoreTypes

ReadExternalCommerceSystemTypes

SaveTypesToSitecore

SaveTypesToExternalCommerceSystem

ResolveTypesChanges

Green = OptionalRed = Mandatory


Synchronization different ERP/PIM to Sitecore


DEMO


Great, we’ve synchronized! And now what?

• Products

• Classifications

• Types

• Specifications

• Variants

• Images, downloads

• Etc…


Freedom of Items


What’s your price?

• Price information

• Inventory/stock information


Not included in the product data model?!?


Providers!

• CartServiceProvider

• PricingServiceProvider

• InventoryServiceProvid

er

• OrderServiceProvider

• CustomerServiceProvider

• GiftCardServiceProvider

• LoyaltyProgramServicePro

vider

• PaymentServiceProvider

• ShippingServiceProvider

• WishListServiceProvider


From InventoryServiceProvider to Pipelines

• getStockInformation

• stockStatusForIndexing

• getPreOrderableInformation

• getBackOrderableInformation

• visitedProductStockStatus

• productsAreBackInStock

• visitorSignUpForStockNotificati

on

• removeVisitorFromStockNotific

ation

• getBackInStockInformation


Providers!

• Demo

• PricingServiceProvider

• InventoryServiceProvider

• CartServiceProvider


Cart and Engagement Automation

• Abandoned Carts

• Products Back In Stock

• New Order Placed


Abandoned Cart


Adding product reviews to Sitecore

• Create in sitecore a ProductReview template

• Extend the current productbranch with a ProductReviewsFolder

• Create a new ProductReview class in the domain model

• Create a new ProductReviewsRepository

• Create a new ProductRepository and Inherited from the exiting ProductRepository

• Create a RunSynchronizeProductReviews pipeline

• Create a ReadExternalCommerceSystemProductReviews processor

• Create a SaveProductReviewsToSitecore processor

• Create an include file.


DEMO


Product types and profiling

• Create a new SaveTypeProfileToProduct processor

• DEMO !!


Experience Profile on products

• Custom Profiling based on producttypes


Tips & Food for thought

• Scheduled Product Sync (Sander Bouwmeester).

• http://bit.ly/sccproductsync

• Automatic delta sync between Sitecore and ECS (blog comming

soon)

@JSPATHOME @AVWOLFEREN


Thank you

Technology

Connecting the odds in the brave world!Sitecore Commerce Connect