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Connected Living 2020Future of Smart Homes, Virtual Work, and Connected Cities
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Today’s PresentersArchana VidyasekarTeam Lead & Senior AnalystFrost & Sullivan
Olivia WalkerSenior ConsultantFrost & Sullivan
Guest SpeakerHolger KnöpkeVice President, Connected Home Deutsche Telekom
• Definition of Connected Living• Connected Living Market Potential • Future of Living: Smart Homes• Future of Work: Virtual, Mobile • Future of Cities: Smart + Connected • Strategic Recommendations
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Agenda
44Source: Frost & Sullivan
Connected Home Connected Work Connected City
• Home Automation• Smart Meters and Smart Thermostats• Intelligent Lighting• Remote monitoring and control• Home health - Remote diagnostics; wearable health devices
• Mobility - Mobile email, enterprise mobile apps, people locator, bring your own device,• Communication - unified messaging, remote desktop access,• Networking - Web-based project collaboration tools, cloud-based file sharing services
• eGovernance• eCitizens• Smart transportation cards• E-learning• Mobile banking• Digital classroom, Remote education service, Digital library
Connected Living
Connected Living describes a world in which consumers use many different devices to experience compelling new services that integrate video, voice, and data services to provide access and ubiquitous connectivity anytime and anywhere.
Definition of Connected LivingConnected life contains three important aspects of connected home, connected city, and connected work
Lighting: Centralised control panels to control lighting around moods and preferences
Energy: Pre-programmed temperature control connected to smart appliances sensitive to environmental considerationsSecurity: Use of cameras and automated alarm triggers to manage security centrally
HVAC: Control and measurement of air and circulation
Health: Responsive and intelligent systems to monitor health and prevent illness or harm
Entertainment: Bundled and demand services controlled centrally
Vision of a Connected HomeFuture homes to feature centralized lighting and energy systems that are intelligent and can be managed and monitored remotely
Connected home is defined as an residential environment embedded with computing and information technology which anticipates and responds to the needs of the occupants, working to promote their comfort, convenience, security and entertainment
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Connected Home SegmentsThe connected home encompasses a variety of applications from multiple vertical sectors, including media, energy, healthcare, home automation, and security.
Home AutomationAlarms; Access Control Systems; Surveillance Systems; Door Contacts; Motion Sensors; Touch Screens; Keypads
Home EnergyThermostats; Temperature Sensors; Humidity Sensors; KeypadsHome HealthRemote monitoring and control; Vital signs monitoring through sensors; Data gathering through mobile
Home EntertainmentVideo streaming, smart TVs, online content, virtual TV commerce
Connected Home Segments
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Case Examples: Google Nest, Alert MeNon-utility solutions focus on selling their services directly to the home customer and offer unique connected home services for energy management without relying on smart grids for connectivity
AlertMe – Provides services through a cloud that connects to the home broadband
router
Nest Thermostat – Sensor-driven, Wi-Fi-enabled, analytical programmable
thermostats
Smart plugs that can be plugged into any socket work as the connecting node of devices to hub. The
smart plugs wirelessly (Zigbee) transmits data about energy use in the socket to the AlertMe Hub
AlertMe Hub connects to the cloud through home broadband and relay information through
the cloud on home energy consumption
The smart thermostat intelligently monitors and alerts the user is saving both energy and
money at that specific temperature
It wirelessly (Wi-fi) connects to the appliances and mobile broadband to smartphones allowing users to remotely track, monitor and control their
smart thermostats remotely or while in their homes.
Vision of Connected Workplace: The Essential FeaturesMobile WorkingEnterprise Communication Enterprise Social Networking
Wireless Mobile EmailEnterprise Mobile AppsPeople LocatorHuman Resource AppsBring your own device (BYOD)
Web-based project collaboration tool Mobile-based virtual outsourcingSocial Media Feeds: Facebook, LinkedIn etc.Cloud-based syncing and sharing services
TelepresenceUnified messaging Remote Desktop AccessVirtual Private Network Audio, web, and video conferencing tools
Source: Frost & Sullivan analysis.
Typical Connected Work Services and Solutions by Key SegmentA B C
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Digital AssistantNotifications, alarms, and automated intelligent planners that can be trained to schedule activities on their own
Human Resource Apps Leave requests, corporate metrics, and other HR processes on-the-go, including additional services such as location based notifications
Real-time IntegratorImproves collaboration and knowledge sharing across different departments and locations
Real-time networkingIncreased responsiveness and access to clients and better productivity with quicker access to experts and information.
People LocatorEnables field staff to be directed to new jobs without returning to the central location for receiving new work orders.Global MailboxUnified access to all priority mail accounts avoiding the need for multiple accounts.
Examples of Mobile Working Solutions
Source: Frost & Sullivan
Mobile WorkingConnected Work: Mobile WorkingDigital Natives are demanding for mobile working solutions that make collaboration and remote working seamless and interactive
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Mobile Window Display Of A Connected Worker
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Networking Services
Real-time Communication
Connectivity Security Virtualization Transport
• Video Phone • Telepresence
System• Video
Conferencing Services
• Active Collaboration Room
• Location Based Services
• Wired and Wireless Access Points
• High speed broadband
• IP Cameras• Network
DVRs• Storage• Web Proxy
• Desktop Virtualization
• Unified Computing Systems
• Switching• Routing• Transcoding• Multicast• IPv6
Physical InfrastructureWork Space Meeting Rooms Banking Service Parking
InfrastructureCrèches &
Catering Service
Stakeholders
Municipality Hospitality Cisco Real-estate
Urban development consortiums
National Broadband Provider
A
B
C
Components of Network of Cisco Smart Work Centers
Benefits of SWCsNew Model of working: self-regulation, collaboration, co-working
Optimizing space: shared services increases efficiency. Almost 40% reduction is office space required per employee
Reduced Carbon Emissions: 41% reduction in greenhouse gas emissions from use of natural gas and electricity
Reduced Costs: Average old fashioned work space costs $7,000 to $16,000 per year per employee. SWC subscription, all-in: 200 USD per month
Smart Work Centers (SWCs) are integrated public facilities that blend digital and virtual business with personal amenities with a mandate to use less space and spend less money.
Case Study: Cisco Smart Work Center
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Banking• Mobile Payments• Kiosk service• Online Banking• Online Stock Trading
Governance• E-services• E-Administration• E-Security
Transportation• Smart Transportation Cards• Car infotainment services• Mobile traffic services• Telematics services
Education• Digital classroom• Remote education service• Digital library
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Typical Connected Work Services and Solutions by Key SegmentA B
C D
Vision of a Connected CityDigizens of the future will interact with city-wide “connected systems” offering anytime, anywhere services in key public areas such as banking, education, and transportation
Source: Frost & Sullivan analysis.Source: Frost & Sullivan analysis.
Modules and component providers Device Vendors Network Providers Platform providers Systems Integrators
Three Types of Connected Living Service Providers (Bundled Solutions)
1 2 3 4 5
SIM cards, sensors, TranspondersE.g. Sendum, Gemalto
Mobile device, appliance, utility, carsE.g. Samsung, Apple
Applications, software, enabling technologiesE.g. SAP, Oracle
Interfaces, back-end, value-added servicesE.g. IBM, Accenture
Integrators:Platform Providers and Systems Integrators
Assimilators:Device Vendors and Utilities
Aggregators: Network Providers
Network, M2M, Wireless, AnalyticsE.g. Telefonica, AT&T, Cisco
End User
Connected Living, Value Chain Participants and Process
Connected Living: Value Chain of Smart SolutionsExtremely fragmented value-chain with no clear “one-stop-shop” solution provider offering end-to-end solutions.
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An intelligent cloud-based service connecting interoperable devices and services providing a common view of solutions for the end-user Example: the IBM Smart Cloud is being trialled and tested to offer remote monitoring and control of all home appliances irrespective of device type / make
Manufacturers of smart products who assimilate their solutions with new layers of functionalities to existing standards of connectivity to offer connected solutions. Example: Intelligent thermostats like those commercialised by Nest and TadoThrough M2M connectivity and network connectivity, these providers aggregate various solutions and offer as connected living solutions on a unified platforms to users covering all aspects including hardware, installation, and maintenanceExample: AT&T Digital Life offers a built-in wireless home networking platform covering lighting, security, automation, and energy
Integrator
Assimilators
Aggregators
Source: Frost & Sullivan analysis.
Connected Living: Types of Service ProvidersFirst movers in the connected home market are taking one of three approaches, a single purpose solution, a partnership alliance or a broad platform based offer
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Examples of Service Providers
Philips Hue (Launched) – Assimilator ApproachQIVICON (Launched)– Aggregator Approach
Microsoft HomeOS (Planned)– Integrator Approach
16Source: Frost & Sullivan
Strategic Recommendations Ways to Capture and Create Value from Connected Living Market OpportunityBuild a platform, not just a service
Converge with Competition
Product-as-a-service
Source and Support Ideas through Open Innovation
Offer integrated solutions and central intelligence to manage and filter the flow of information between hundreds of sensors, appliances and objects –an operating system like iOS for human life.
Shift from offering traditional products and services to product as a service where products are bundled, made more functional and networked and possibly open-sourced.
Convergence implies a cooperative business approach that brings clients and providers together for joint growth. Re-assess the value chain of customers, suppliers and competitors to now look for “complementors” to leverage the benefits of Co-opetition.
Open-source technology and share data to add more functionalities and services to the product which makes it automatically update and evolve without much effort from original OEMs.
Contact InformationArchana AmarnathProgram Manager, Visionary Innovation Research Group (+44) 2079157893 [email protected]
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Sarwant SinghPartner & Practice Director, Visionary Innovation Research Group and Automotive & Transportation (+44) 2079157843 [email protected]
Archana VidyasekarTeam Lead and Senior Analyst , Visionary Innovation Research Group +91- (0) 80 67028070 [email protected]
Olivia WalkerSenior Consultant, Visionary Innovation Research Group (+44) 2073438394 [email protected]
