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Communication & Presentation Skills

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Group Exercise

Broken Squares

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Communication

Communication is transfer of information from one person to another person.

Communication is a dynamic process…•Through this process we convey a thought or feeling to someone else.•How it is received depends on a set of events, stimuli, that person is exposed to.•How you say what you say plays an important role in communication.

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Hearing

Seeing

Smell

TouchTaste

Communication is a series of experiences of …….

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Barriers in Communication

1. Listening Barrier

2. Linguistic Barrier

3. Self Interest Barrier

4. Lack of planning Barrier

5. Failure to see the need Barrier

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Effective Communication

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Non Verbal Communication

1. Be Energetic

2. Be Enthusiastic

3. Be appropriately Attired

4. Wear a pleasant outlook

5. Display Confidence

6. Remain poised

7. Maintain eye contact

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Presentation Skills

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What is presentation?

A structured, prepared and speech-based means of communicating information, ideas, or arguments to a group of interested people in order to inform or persuade them.

To inform management about the improvements done on shop floor.

To inform management about savings done.

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Why are you giving this presentation?

What is the objective? Is the objective realistic? Does it lead to action?

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Plan the Introduction

PIP formula Purpose Importance Preview

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Plan the Ending

Summarize the major points Spell out the recommendation Present your action plan Ask for agreement / commitment Close off with “next steps”

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Take Humor Seriously

Humor is great if you are comfortable with it Humor is great if the situation is appropriate Humor is great when its spontaneous Do not use humor to attack anyone in the

audience Be flexibleIf you have doubts or discomfort about using

humor, don’t use it.

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Use of PowerPoint

• Font size should not be too small.

• Font size should not be too big.

• Recommended font size is 24pts Arial.• Proof-read and edit with care.• Use of pointer.

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Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide. Do not fill the slide.

Use of PowerPoint contd..

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• Slide should contain maximum 1. ONE2. TWO3. THREE4. FOUR5. FIVE6. SIX7. SEVEN bullets

Use of PowerPoint contd..

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Use of PowerPoint contd..

1. In F 07 - 08 our machine output was 500 units per day.

2. In F 08 - 09 same thing was improved to 600 units per day.

3. During 2009 – 2010 we undertook a improvement project.

4. With this improvement project the output of machine was increased to 1000 units per day.

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Use of PowerPoint contd..

Improvement Project

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Deliver the presentation

Know your SELF

Know yo

ur M

ATERIAL

Know your AUDIENCE

Know yo

ur OBJE

CTIVE

Successful PRESENTATIO

N

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Breathe Breathe B r e a t h e Establish Eye Contact Talk Naturally Emphasize on certain words. Stand with weight ------- on both feet Stand beside the screen Use of hands

Deliver the presentation contd …

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