Mobile Working in the Housing Sector

The Challenges

In the current economic climate, many organisations within the Housing Sector have been feeling the strain. One way in which organisations can reduce costs, improve productivity and increase efficiency is by implementing an effective mobile working strategy.

From asset inspectors to service technicians, organisations within the Housing Sector have a variety of departments with mobile workers. Each worker requires access to up to date information and a need to record data that later requires updating onto back office systems. Traditional processes for data collection include the use of paper forms, notebooks, photographs and dictaphones, all of which require varying degrees of manual entry and re-keying back at the office.

The Solution – CommonTime MEAP

Combining mobile application development tools, industry leading security, centralised administration and remote support, the CommonTime MEAP (Mobile Enterprise Application Platform) provides the complete solution to any mobile working requirement for the Housing Sector.

Key Business Benefits

Benefits found when implementing mobile applications within the Housing Sector include:

Improved productivity•Vast reductions in required administration time•Increased data accuracy•Improved communications•Increased worker satisfaction•Vastly improved efficiency•

In order to provide the best possible service, housing organisations must adopt new technologies that will improve efficiency and increase service levels.

CommonTime provides mobile applications, device management tools and the highest levels of security across multiple device types and operating systems to keep the housing industry at the cutting edge.

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An example: Our Housing Inspection Application

Working closely with Housing organisations, CommonTime has developed an application to streamline the housing inspection process. It addresses the issues associated with traditional housing stock inspection procedures to increase field worker productivity, ultimately reducing costs and increasing efficiency.

Inspectors are equipped with mobile handsets. Any number of surveys or questionnaires can be set up and made available to view and complete on the device. All information required in the inspection is collected electronically with any required photographs, annotations or authentication captured and appended to the electronic form. Once complete, the survey is synchronised to a back office system, instantly securing all data. No paperwork or separate evidence is required, reducing the time and money spent on returning forms and helping lower your organisation’s carbon footprint.

This is just one example of an application that can be built quickly and easily using CommonTime mDesign Studio, our rapid application development tool. Working across a variety of device types and operating systems, our solution allows users to have as many applications as they require, allowing the mobilisation of any business process and increasing efficiency across the board.

The Results

By mobilising paper based processes and securely integrating these into core back office systems, CommonTime’s solutions can be used to capture your data accurately and efficiently across. Mobile applications can utilise full device functionality such as image and video capture, voice recording and GPS data, removing the need for separate recording devices. All this information can then be instantly synchronised to the relevant databases, removing the need to rekey data. Where necessary, back office systems can be searched for information and this can be seamlessly integrated into the data capture process.

Typical Mobile Processes for the Housing Sector

CommonTime’s mobile application software can be used to support a wide variety of processes for the Housing Sector including:

Asset inspection•Building integrity inspection•Gas & electric compliance reporting•Housing repair reporting•Rent & arrears management•Spot checks•Timesheet reporting•Van stock management/inventory•

For more InformationTo find out more about CommonTime mDesign Studio or the CommonTime MEAP, please visit our website www.commontime.com contact sales@commontime.com or call us on: CommonTime Ltd. UK: +44 (0) 1332 542 028

USA: CommonTime Inc. Tel: 866 706 0609 (toll-free)

About CommonTimeWe are experts at mobilising workforces, with experience in developing and deploying line of business applications for mobile devices. Our customers range from local businesses to large multinationals, across the public and private sectors.

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