1. Collaborative Behaviours in E-Participation Noella Edelmann,
Peter Parycek
2. 1. Why & How?
3. Why Now? Welcome in the social web Clay Sharky Not a hype it
fulfills natural human social needs! 1. Phase linking information
2. Phase linking social relationships
4. Why do they produce? culture of generosity is the backbone
of the internet Tapscott & Williams 2006 investment for future
returns + status + personal visibility + external promotion + to be
up-to-date + BUT
5. How to govern participation?
netiquette
all behaviour is motivated
process & model design
discussion/deliberation/participation/collaboration
6. 2. Hyperlinks, Communities & Crowds
7. Hyperlinking
affects the size and shape of the public sphere,
expresses social relationships,
has shifted the dynamics of human conversation.
8. hyperlinks are becoming the currency and connective tissue
of the networked society
9.
continued efforts of known participants
high commitment of individual to the collective,
Community vs. Crowd
talents of many (relatively) anonymous individuals
isolated, minimal, discrete, objective and often anonymous
contributions
they do not have to engage directly with each other
10. 3. Opportunities, Limits, Risks & Tensions
11. Opportunities
Improvement of efficacy, capacity and legitimacy
Modernization of government service delivery
Interaction with citizens
Activation of citizens to participate in networks and
dialogues
Access to new ideas and expertise
Profounder and deeper understanding of citizens.
Public value through any combination of public agencies, the
private sector, community groups or citizens
12. Limits
internet not normal way of life
knowledge
time
culture &
language (especially in Europe)
13. Risks
quality?
an overload of initiatives
too many other opportunities
low levels of commitment & interest
digital divide
chaos of useless information
manipulated public opinion
democracy is ruled by mob and rumour
14. Tension:
consume more than contribute
opinion sway, majority and minority group effects
Hierarchical structures vs. virtualized environment
