Cloud, the Enterprise, and the Enterprise Architect

© 2010 IBM Corporation

Cloud, the Enterprise, and the Enterprise Architect

A necessary convergence for sustainable business value

Pamela K. Isom, Executive Architect, IBM Global Business ServicesOctober 20, 2010

© 2009 IBM Corporation2 IBM ConfidentialApril 11, 2023

Agenda

What are C-level stakeholders and senior practitioners saying about Cloud?

Cloud highlights

Practical experiences, applied convergence

Key takeaways



What are C-level stakeholders and business leaders saying about Cloud?

a. “The bottom line – improve user experiences”– Source: Several financial services clients, 2010 ; ( client consumer perspectives )

b. An enabler of “rapid” innovation and business transformation– Sources:

• Cross-industry experiences (2009 – 2010) ; ( client consumer/provider perspectives )• Strengthening Your Business Case for Using Cloud (Open Group Published Whitepaper)• Cloud Business Usage Guide (a whitepaper written by Pamela K. Isom, 2010)

c. In addition to pay as you go, Cloud must support a typical enterprise budget and planning process (e.g. annual with some predictability)– Source: Yankee group 2010 predictions ; (consumer perspectives )

d. “Our clients need a new kind of infrastructure that is highly efficient, reliable and secure, even as it integrates services from many external sources”– Source: Samuel J. Palmisano, IBM Chairman and Chief Executive Officer, April 27, 2010 - see

http://www.ibm.com/ibm/sjp/04_27_2010.html ; ( provider & systems integrator perspective )



Agenda


Cloud highlights


Key takeaways



-71% CIOs surveyed indicated self-service IT a top 10 priority

-69% say concerns about security is the top inhibitor to their use of public clouds

-Almost all workloads require connection to other IT services

-Collaboration and analytics meta-patterns are occurring

-Over 50% of clients in Retail, Manufacturing, Utilities, Government have cloud projects budgeted or in process

Source: IBM Market Intelligence

Some interesting statistics


Cloud highlights


Infrastructure-as-a-Service (IaaS)

Platform-as-a-Service (PaaS)

Software-as-a-Service (SaaS)

Servers Networking Storage

Middleware

Collaboration

Financials

CRM/ERP/HR

Industry Applications

Data Center Fabric

Shared virtualized, dynamic provisioning

Database

Web 2.0 ApplicationRuntime

JavaRuntime

DevelopmentTooling

Vendors

Business Process-as-a-Service (BPaaS)

Employee Benefits Mgmt.

Industry-specific Processes

Procurement

Business Travel

Business processes executed on behalf of the consumer by the provider

Examples: compute resources, servers, networking, data center fabric, storage

Cloud highlightsCloud, the Enterprise, and the Enterprise Architect

In general there are four cloud service types and …

Examples: database software, development tooling, JavaTM runtime, Web 2.0 application runtime

Examples: e-mail, Web conferencing, collaboration, CRM, ERP, industry applications

Examples: HR, procurement, accounting, back-office processes


Private

Exploratory Cloud – can be an initial adoption that is aimed at developing cloud delivery skills and experience

Departmental Cloud – both the IT organization supplying cloud services, and the consumer of cloud services, are within the same departmental management domain

Enterprise Cloud – the IT organization supplying the cloud, and the organization consuming cloud services are within the same enterprise, but cross internal management boundaries

Exclusive Cloud – the IT organizations providing cloud services, and the organizations consuming cloud services, are known entities - able to pre-negotiate service level parameters, e.g. a value net or procuring private cloud services from a third party. The business relationship can extend beyond simple consumer / provider, but is not required.

Open Cloud – the consuming and supplying organizations are unknown to each other prior to services being requested. The primary implication is that the negotiation of cloud services must be an automated event, standards based, and governance terms are defined and controlled by the provider.


Cloud highlights

Both BSS and OSS are within the same enterprise management boundary as the cloud services

The hardware/software supporting the cloud service are owned by the provider

Source: Defining a framework for cloud adoption © IBM, 2010

Two primary delivery models with …

Public


a pretty consistent definition

A new IT delivery model that can significantly reduce enterprise IT costs & complexities while improving workload optimization and service delivery.

Cloud computing is characterized by new, internet-driven economics, providing superior end-user experiences and scalability.


Cloud highlights


Cloud and EA Interlock - can vary per business situation

IaaS

SaaS

BPaaS

PaaS

methodology

principles

arch. domains Cloud enabled, all, in part, none

© 2009 IBM Corporation10

IBM ConfidentialApril 11, 2023

Agenda


Cloud highlights


Key takeaways




a. “The bottom line - improve user experiences”

Problem: A COO of an international financial services company sought to improve user experiences; the ultimate goal increase sales of financial assets, improve enterprise financial status.

Solution: Identified key business processes to be simplified (not just offloaded) with Cloud. A breakthrough since some C-level stakeholders did not fully appreciate the business value of Cloud and an initial reaction was that Cloud was for IT and irrelevant to the situation at hand.

Enterprise planning and transformation roadmaps include:

Identification of new business processes to manage and monitor asset sales and trades.

Elimination of manual updates once transactions occur and agreements established between financial advisor and investor.

Offload financial performance reporting and brochure generation to recommended SaaS provider.

Updated architecture review board and processes to govern Cloud investments - include Enterprise Architect in business decision making.

Cloud business decision model.

An international bank & financial services client

Enablers: Cloud governance & vendor analysis, EA-Business Architecture & BPO/ Governance/ Infrastructure Architecture




b. An enabler of “rapid” innovation & business transformation

Problem: Vice President expressed concerns that the current data center requires excessive resources to support peak loads, high availability requirements, and business continuity. Move planned to a new high availability (HA) data center. V.P. concerned CTO too focused on “test” Cloud, no strategic vision.

Solution:

Defined migration strategy and 1 month to 3 yr. sustainable roadmaps for a next generation data center in Boulder Colorado with Cloud. Analyzed application and infrastructure architecture, provided guidance to CTO - actionable roadmaps.

Enterprise planning and transformation roadmaps include: Integrated production release schedules and enhanced collaboration with users. Identification of applications eligible / ineligible for Cloud and alternatives. Use of Cloud migration factory for standardized environments. Path for next generation data center with HA, DR, and on-demand testing. User training for Self service provisioning of test environments Key performance metrics, workload analysis Updated Enterprise Reference Architecture – Green DC upkeep and Cloud standards.

An international retirement planning & insurance provider

Enablers: Cloud, EA - Infrastructure / Technology / Data & Application Architecture


Metric: site ‘always there’ regardless if a component or function is unavailable– continuous Web serving.



Agenda


Cloud highlights


Key takeaways




Key takeaways Your investments and experiences in EA (all domains) should be utilized to support and

sustain your Cloud adoption.

An Enterprise Architect with Cloud skills has proved valuable for leading enterprise transformation initiatives – don’t sit on the sidelines – be proactive, immerse yourself in Cloud capabilities.

The ability to identify business processes, develop business cases, and conduct ROI analysis (including vendor analysis) for Cloud adoption is a critical Business Architecture skill but just as significant is the technical architecture definition and strategy.

Enterprise Architects know when and how to pull in the right resources (e.g. Network SME’s) to produce end-to-end solutions.

Think Beyond your EA framework.

Ask vendors about their EA methodology?


Key Techniques Workshops, Working Sessions

Host Cloud summits and/or Innovation Jams to demonstrate capabilities

Business Technology

Operations

Strategy



Thank you

Q&A

Notescontact me at [email protected]