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www.ozonetel.com 1www.ozonetel.com
CLOUD TELEPHONYNext generation communication technology for business
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Communication Need Of BusinessCalls can be sales call or customer call. No Missed Call Should able to take call at
any place and at any time
Mobility
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Professionalism
All Calls should look as professional: Welcome Message, IVR, Thankyou Message
Communication Need Of Business
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Monitoring • Should able to monitor,
the sales executive and customer care executive
•How they are talking to customer?•Number of Call taken by
them
Communication Need Of Business
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WHAT IS CLOUD TELEPHONY
• Cloud Telephony is a data communications technology where all communication applications, switching and storage devices are hosted at service provider premise, organization wanted to start the service just have to pay monthly charge and the full-fledged (i.e. IVR, Recording, Analytics & many more) telephony service can be started on traditional phones, mobile or system i.e. desktop, laptop
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Call can be taken on:1. Mobile phone2. Landline3. System4. Laptop
All Server & equipment reside on Service Provider Premises
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Benefits of Cloud Telephony
Zero Capital Expense: No upfront investment in hardware, software, or human resources
PBX Power Backup Maintenance
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• Scalable Solution(You Grow, I Grow) You can start with 1 agent and scale to unlimited agents on the same platform
Benefits
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Flexible Staffing :Allow to route calls anywhere across India or world, Serve customer in local language at reduced cost
Benefits
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Single contact number (unified number) : Irrespective of call volume, at the blackened you can have any number of representatives handling the call.
Only one number :+91-XXXXXXXXX
Customers
Benefits
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Unified Number :Same number for all the locations. Number could become company identity
Customers
Customers
Customers
Benefits
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• Track & Monitor Measure Performance of every individual, team and organization.• Real Time dashboard • Report :Daily, Weekly and
monthly
Benefits
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About Ozonetel: Ozonetel Systems is an India based Cloud Telephony Solution provider. Ozonetel is the only Indian company that developed complete cloud telephony platform and provide complete cloud contact center solution, multichannel( i.e. voice, email, social media, SMS, livechat.Click2CAll) communication solution.For more please visit us over the web at www.ozontel.com< http://ozonetel.com/> or just click here (http://ozonetel.com/customersignup.html) for free demo.
#CloudTelephony #Ozonetel @ozonetelsystems