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CLOUD STORAGE OPTIONS: THE TRUE COSTS STEVE GARONE, DAVID MERRILL, AND DON MCNICOLL JANUARY 15, 2014 © Hitachi Data Systems Corporation 2014. All Rights Reserved.

Cloud Storage Options: The True Costs

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The cloud presents organizations with a new way to deliver IT services. It can significantly lower costs, improve efficiency, and, if implemented well, provide significant competitive advantage. But cloud computing takes a number of forms: private, public hybrid and combinations of these. These options can be confusing in terms of their technical implementations as well as their economics. This session describes the various types of clouds and major trends in the cloud market. It also looks at the economic issues to consider when making the decision on whether to go with cloud, and if you choose cloud, which path to take.

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CLOUD STORAGE OPTIONS: THE TRUE COSTSSTEVE GARONE, DAVID MERRILL, AND DON MCNICOLLJANUARY 15, 2014

© Hitachi Data Systems Corporation 2014. All Rights Reserved.

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The cloud presents organizations with a new way to deliver IT services. It can significantly lower costs, improve efficiency, and, if implemented well, provide significant competitive advantage. But cloud computing takes a number of forms: private, public hybrid and combinations of these. These options can be confusing in terms of their technical implementations as well as their economics.

This session describes the various types of clouds and major trends in the cloud market. It also looks at the economic issues to consider when making the decision on whether to go with cloud, and if you choose cloud, which path to take.

Attend this webinar to learn how to:

• Understand cloud variations and the technical and economic considerations associated with each.

• Gain insight into the cost and other economic factors associated with implementing cloud solutions.

• Become familiar with specific cloud use cases and their economic profiles.

CLOUD STORAGE OPTIONS: THE TRUE COSTS

WEBTECH EDUCATIONAL SERIES

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AGENDA

2

1

3

4

OVERVIEW OF CLOUD MARKET AND CLOUD DELIVERY OPTIONS

CONCLUSIONS: UNDERSTAND AND COMPARE

CLOUD ECONOMICS PRINCIPLES

CLOUD ECONOMICS USE CASES

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WHY IS CLOUD INTERESTING?

Cloud brings greater agility and flexibility to IT- Scale up or down based on dynamically changing needs

(especially where unstructured data is an issue)- Choose the financial and cloud delivery models that make

sense for you

Potential for universal access and services connectivity- Flexibility of application choices- Access to applications and data anywhere, anytime, and

from any device

Cost reduction (maybe)- Depending on delivery and financial models chosen, cloud

can provide savings in some cases

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HOW BIG IS THE CLOUD?

Lots of ways to measure the impact of cloud

Public cloud services

17.4% CAGR through 2017

End-user spending on public cloud services will reach almost US$250 billion by 2017

Source: Gartner, 2013

Private cloud IT infrastructure (hardware and software)

17.6% CAGR through 2017

Software will grow faster than hardware

Spending will grow to US$22.2 billion by 2017

Source: IDC, 2013

Top reasons for using a private cloud

Reduce IT staff count

Improve service levels and business agility

Quicker implementation of new services and business processes

Source: IDC, 2012

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THE CLOUD DEFINED

Three models dominate the cloud market

Private cloud: Implemented totally within the enterprise firewall and under complete control of the IT department

Public cloud: Implemented typically by service providers making resources available to enterprises and the general public via the Internet

Hybrid cloud: Combines private and public models; workloads reside on either or both and can easily interoperate

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CLOUD IS NOT 1 SIZE FITS ALL

AT YOUR DATA CENTER OFFSITE DATA CENTER

HybridCloud

PrivateCloud

TraditionalStorageNeeds

OFFSITE DATA CENTER

PublicCloud

Storage

TIER 1 TIER 1 TIER 3

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FLEXIBILITY AND CHOICE TO MEET A VARIETY OF DEPLOYMENT MODELS

ONE FOUNDATION, MULTIPLE IMPLEMENTATIONS

STRONGER NEED FOR Strict SLAs High performance Data security Control

OFFSITE DATA CENTER

HybridCloud

OFFSITE DATA CENTER

PublicCloud

AT YOUR DATA CENTER

PrivateCloud

Traditional StorageNeeds

Virtualized Storage

TIER 1 TIER 2 TIER 3

STRONGER NEED FOR Opex financial model Flexibility of use Fast reaction to change

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WHY CLOUD ECONOMICS IS IMPORTANT

Cloud, like any other option, involves true TCO considerations Cloud decisions can be long-term and “sticky” A real TCO evaluation involves many variables that may not be

obvious up front (such as costs of data center modernization) Cloud delivery models present different cost profiles

Capex vs. opex Network access costs and data transfer costs Optional services (such as security)

Costs and other economic considerations must be measured against benefits of various cloud (and non-cloud) options

The cloud market is highly competitive Requires a careful look at exactly what you are getting (are low

published prices real?) Need to understand total costs given your exact needs

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AGENDA

2

1

3

4

OVERVIEW OF CLOUD MARKET AND CLOUD DELIVERY OPTIONS

CONCLUSIONS: UNDERSTAND AND COMPARE

CLOUD ECONOMICS PRINCIPLES

CLOUD ECONOMICS USE CASES

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KEY PRINCIPLES OF I.T. ECONOMICS

It is becoming essential to apply economic and financial principles to IT

‒ Architectures, roadmaps, standards‒ Operational excellence‒ Consumption behaviors

Use TCO to measure and compare

Four key principles of storage and IT economics

1. Price does not equal cost – price is about 20% of TCO

2. Thirty-four different types of cost – where is your sensitivity

3. There are economically superior IT architectures

4. Econometrics – “You cannot improve what you cannot measure”

Cloud economics requires an awareness of hard and soft costs

Measure

Reduce

Measure Again

Identify

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DO CLOUDS REDUCE UNIT COSTS?

We need to first understand current unit costs before we start to compare to cloud offerings- Much more to consider than just the price (as it will be lower)

Cloud may introduce new costs- Risk- Performance, latency- Additional circuits- Onboarding, migration, lifecycle costs- Penalties- Vendor management

Measure these costs over a multi-year horizon, then calculate the PV cost to determine if is really lower

Make sure that you are reducing costs, not just shifting costs

Don’t get seduced by very low-cost cloud pricing

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SHIFTING THE COSTS?

Storage Total Cost Element

Traditional Ownership

Private Cloud, Utility

Public Cloud

Depreciation X

Maintenance X

Labor X (?)

Electricity X X

Floor space X X

Backups X

New data circuits X

Subscription fees X X

Usage penalty X

Performance risk X

Onboarding or offboarding

X

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CLOUD ECONOMICS RESOURCES

Websites www.economizeyourstorage.com

White papers, books http://www.hds.com/assets/pdf/four-principles-for-reducing-total-

cost-of-ownership.pdf “Cloudonomics” by Joe Weinman, 2012

Blogs http://blogs.hds.com/david/2012/03/storage-clouds-sweet-and-

sour-spots.html http://blogs.hds.com/david/2011/08/don’t-just-transfer-the-

costs.html http://blogs.hds.com/david/2012/10/transformation-and-the-

impact-to-your-staff-part-4-utility-based-consumption.html http://blogs.hds.com/david/2013/07/cloud-economics-from-the-

iaas-perspective.html

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AGENDA

2

1

3

4

OVERVIEW OF CLOUD MARKET AND CLOUD DELIVERY OPTIONS

CONCLUSIONS: UNDERSTAND AND COMPARE

CLOUD ECONOMICS PRINCIPLES

CLOUD ECONOMICS USE CASES

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KNOW YOUR USE CASE − CAVEAT EMPTOR

Cloud introduces paradigm shift to IT and business - Significant benefits to be realized

Many options available; key to value is matching option attributes to your use case- One size does not fit all - The details matter

Storage use cases - Systems of record

The day-to-day business, mission-critical - Systems of reference

New(er) applications, business-important

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RELATIVE ACQUISITION COSTS

0

0.5

1

1.5

2

2.5

$$/GB/Month

• Acquisition costs are very low

• Other costs need to be considered

• With cloud, emphasis changes

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THE DETAILS MATTER

Information is readily available, so take the time to understand it- What are the rules, what do they mean, how do they apply to

you On-boarding costs

- Network charges, requests, one time charges, gateways

Off-boarding costs- Network charges, requests, excess charges

Free retrieval - Five % per month is .167% a day

Retrieval time is impacted by daily rate

Simple models, vendor calculators, and 3rd-party tools available as well

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A SIMPLE MODEL

FTE Affected 5.00

Retrieval Hours 24

Drag Slider to Select Target

TB Stored 300

$$/Hour per Employee 60$

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300TB, NO USE BEYOND UPLOAD, DOWNLOAD

Onboarding‒ Cost of storage

‒ Requests

‒ Network

Offboarding‒ Requests

‒ Network

‒ Excess charges‒ Delete vs. retrieve is a plus

CONSIDERATIONS

1 Year 2 Years 3 Years $-

$100,000

$200,000

$300,000

$400,000

$500,000

$600,000

$700,000

$800,000

$900,000

$1,000,000

Obj Stor 0

Cold Stor 0

TCO Including Onboarding and Offboarding

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WHAT ARE YOUR REQUIREMENTS?

1 Year 2 Years 3 Years $-

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

$1,400,000

$1,600,000

$1,800,000

$2,000,000

Obj Stor 0

Cold Stor 0

Cold Stor 5

What if retrieve is 5% with 4-hour response?

Or 5% with 24-hour response?

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TIME IS MONEY

Five % of 300TB- 15,360GB

• 2,565GB per day Five FTE group

- $60/hour

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Retention period and disposition‒ Longer is better

‒ Delete better than retrieve

Retrievals‒ Percent per interval

‒ Response time

What is the cost to wait?‒ Who or what is waiting on data?

Don’t be misled by low acquisition cost

UNDERSTAND YOUR USE CASE

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OUR AGENDA FOR TODAY

2

1

3

4

OVERVIEW OF CLOUD MARKET AND CLOUD DELIVERY OPTIONS

CONCLUSIONS: UNDERSTAND AND COMPARE

CLOUD ECONOMICS PRINCIPLES

CLOUD ECONOMICS USE CASES

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BOTTOM LINE: DO YOUR HOMEWORK

Assess your goals and priorities in moving to the cloud up front What problems are you trying to solve? Understand your use cases Determine mix of delivery and financial models

Carefully assess options available to you Gain a full understanding of all associated costs Take a “full-TCO” approach to determining the costs of your

choices Measure vendors and providers against realistic economics

metrics as well as functional ones

If cost is a high priority in moving to the cloud, make sure you fully understand all costs associated with the move – there is more to the cloud than just acquisition costs!

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More Efficient

More Responsive

More Flexible

YOUR PATH TO THE CLOUD

VIRTUALIZE

AUTOMATE

SELF SERVE

CONSOLIDATE

Do it yourself or bring in HDS Services

Transform into a service-defined IT organization

Increase business agility with on-demand consumption of infrastructure

More Cost Effective

PRIVATE CLOUD

PUBLICHYBRID

Hitachi Services FrameworkTRANSFORM

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HITACHI OPEN CLOUD ARCHITECTURE

FRAMEWORKS AND PORTALS ORCHESTRATION AND MANAGEMENT SOFTWARE

Block File Object Cloud Mobile

ACCESS METHODS AND PROTOCOLS

INFRASTRUCTURE

TRADITIONALARCHITECTURE

CLOUD AUTOMATION SUITE

My Account

My Status

My Services

Active Messages pending

New paymentAbc def g h ijk lm no pq rstuv wx yz Abc defg h ijk lm no q r

s tuv wx yz Abc defg h ijk lm no

pq rst uv wx yz View bill

Add services

View reports

3rd-party storage Spin down Server and

network Hard disk drive

and flash Optical Tape

WebDAVREST/HTTP(S)

Amazon S3

Entire solution stack

Across multiple frameworks

APIs for customer or 3rd-party integration

SOFTWARE DEFINEDARCHITECTURE

OPEN CLOUD ARCHITECTURE

OPEN CLOUD ARCHITECTURE

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QUESTIONS AND DISCUSSION

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WebTechs

‒ Best Practices for Deploying Exchange for Microsoft Private Cloud, January 29 a.m. PT, noon ET

UPCOMING WEBTECHS

Check www.hds.com/webtech for Links to the recording, the presentation, and Q&A (available next

week) Schedule and registration for upcoming WebTech sessions Questions will be posted in the HDS Community:

http://community.hds.com/groups/webtech

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THANK YOU