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0 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
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1 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
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This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other intended recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Cloud Computing and the Enterprise-Defined Data Center
Thomas Bittman
@tombitt
February 16, 2016
3 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.3 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
It's not about "my data center“
It's about being the “Service Provider of Outcomes.”
4 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Building the Enterprise-Defined Data Center (EDDC)
Be bimodal: Different services require different technology, organizational, process models.
Be agile: It's more about people and process than technology.
Enable failures: Success requires it.
Be proactive: Agility is not just about reacting quickly — help your customers understand the art of the possible.
Waste not: Agility also demands good governance.
Be a broker: Through accelerating time to value, adding value, and protecting the enterprise.
Build the EDDC: Let enterprise requirements, not your technology architecture, determine your portfolio.
5 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.5 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
One Speed Isn’t EnoughSometimes you need speed, sometimes you need to keep the
assembly line running
Be Bimodal
6 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Systems of Innovation
Systems of Differentiation
Systems of Record
Being Bimodal: Managing Two Separate, Coherent Modes of Delivery
-
+
Go
vern
an
ce
+
-
Ch
an
ge
Mode 1
Traditional and sequential, emphasizing stability, safety and accuracy.
Mode 2
Exploratory and nonlinear,
emphasizing agility and
speed.
7 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Systems of Innovation
Systems of Differentiation
Systems of Record
Being Bimodal: Renovating and Innovating
-
+
Go
vern
an
ce
+
-
Ch
an
ge
Mode 1
Mode 2
Renovate the core
of IT
Build and use new, agile IT
8 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Being Agile by Being Hybrid
Traditional Industrialized Automated• Efficiency
• Broad range of choices
• Customized, but leverages standards and automation
• Speed
• Limited choices
• Delivery at the speedof automation
• Stability
• Process
• Custom services
Doesn't Go Away Often Good Enough Can't Do Everything
9 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
"Private Cloud" Spectrum
Cost, better speed
Broad
Customization
Where possible
Value, agility, speed
Limited
Standards only
Everything
Plus …
Hosting choices
Management services choices
Isolation choices
Focus
Applications
Choices
Automation
Mode 1 Mode 2Industrialize Automate
A form of cloud computing that is used by only one organization or that ensuresthat an organization is completely isolated from others
9 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
10 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.10 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Success Requires FailuresIn order to win big, you need to fail faster
Experiment
11 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
What's Driving Our Need for Speed?
Windows of opportunity: In a connected world,
opportunities come and go, fast. And threats
appear quickly, too.
Consumerization of expectation: Immediate
gratification is a generational change.
Fail faster to win: Big wins require placing bets
and losing occasionally.
The art of the possible: Agility enables
workloads that were not feasible before.
12 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Base Technology Enablers: Broadening Agility
Physical servers
Technology Time to Deploy Average life span
Virtual Machines
Containers
1 – 3 months
Minutes to days
Milliseconds – seconds
3 – 5 years
Weeks – months
< 1 min
Drivers: Workloads (mostly new), ease of use (both manageability and developer).
13 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.13 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Proactive Beats ReactiveAgility isn’t good enough – leadership is a team sport, and it’s
much better than just reacting to others
The Art of the Possible
14 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Mode 1 or Mode 2?
What metrics define success?
What about integration, connectivity and collaboration?
What are the security, regulatory/compliance and business risk/IP requirements?
Are there lock-in and exit/migration considerations (and unique
capabilities required)?
What about standards used/supported, customizations needed?
Will this be designed for to be completely, partially or not cloud-native?
What are your core competencies?
How might the service change through its life cycle?
Service/Application Considerations
15 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.15 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
You Can’t Do It AllAnd you don't have to. Leverage the services, innovation and
investment of others — and add value to the equation
Be a Broker
16 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Hybrid IT
A trusted broker and provider for all IT services — including services provided by the IT
organization and external providers — using both cloud and traditional styles of computing
By 2018, 20% of midsize enterprises will use external cloud brokers, and
50% of the Global 2000 will use internal cloud brokers.
17 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
What's Needed in an Enterprise-Defined Data Center?
Traditional Private Clouds Hybrid Clouds Public Clouds
Aggregation Customization Integration Governance
18 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Changing Perceptions, Changing Reality
"IT slows us down"
"IT weighs us down"
"IT says no"
19 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Changing Perceptions, Changing Reality
Accelerate time to value
Add value
Protect the enterprise
"IT slows us down"
"IT weighs us down"
"IT says no"
20 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.20 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Waste NotFailing faster doesn’t need to mean wasting faster
Practice Good Governance
21 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
What Are the Problems, and What Do We Do?
Time
Value
Protection
• Consolidate billing, governance and integration services
• Guide placement, ensure appropriate security
• Create exit/migration plans
• Manage usage
• Managing resources, expenses and governance
• Lack of enterprise integration
• Poor choices in providers, provider failures, risk and compliance
• Poor governance = waste
• Pre-established contracts, portal and fast process
• Centralize/Socialize cloud expertise
• Establishing relationships
• Scattered expertise
22 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Building and Maintaining the Right Technology Plan
Key Questions:
Packaged or custom
CMP?
Skills?
Interoperability?
Ongoing technology
investments?
Provider or broker?
Cloud Management
Platforms
Cloud Brokerage Platforms
Used primarily to deliver
an internal cloud service
Used primarily to add value to and coordinate multipleexternalcloud services
Expanding to broker
23 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Eight Steps to Hybrid IT: Becoming a Cloud Broker
Start on the right foot —
focus on acceleration,
value, protection
Provide policy-based active usage monitoring
Centralize cloud provider
expertise
Offer cloud provider
relationshipmanagement
Provide a cloud provider usage portal and passivemonitoring
Provide value-added
broker services on top of cloud
service offerings
Provide value-added
broker services between cloud
service offerings
Take full responsibility for service delivery — regardless
of provider
24 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Incubate, Don't Wait
Set up a tiger team.
Focus on a new
architectural and
operational model.
Cycle skills.
Share best practices.
Identify synergies and
efficiencies between teams
— over time.
Innovating
within an
existing
organization
and
operational
model is
impossible.
Take a leading role in the enterprise — don't just react.
25 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Start Small, and Grow
If you build it, don't expect anyone to simply come.
Find a specific, willing customer.
Identify their needs, and focuson those.
Create metrics for success,and measure.
After success, broaden.
26 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Think applications, with focus on service and deployment.
Think bimodal (two-speed IT) — matching "IT" to services.
Think agility — where agility is needed.
Think new services (not just old), and be proactive.
Agility without governance is like a racecar without a steering wheel.
More carrot, less stick: accelerate time to value, add value, and protect
the enterprise.
Think big, but start small — and evolve.
Become the service provider of outcomes, not just iron.
Recommendations
27 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
How to Grow the Enterprise-Defined Data Center
David J. Cappuccio and Thomas J. Bittman (G00270927)
Six Reasons Private Clouds Fail, and How to Succeed
Thomas J. Bittman (G00270366)
Internal Private Cloud Is Not for Most Mainstream Enterprises
Thomas J. Bittman (G00275251)
Become a Cloud Enabler by Following Our Eight Steps to Hybrid ITThomas J. Bittman (G00259266)
Hybrid IT: Delivering IT as a Provider and a Trusted BrokerThomas J. Bittman, Ed Anderson and Drue Reeves (G00245906)
For more information, stop by Gartner Research Zone.
Recommended Gartner Research
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Visit gartner.com/symposium
29 CONFIDENTIAL AND PROPRIETARY I © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
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