Interactive Voice Messaging

CleverVoice enables you to send an interactive voice message to as many people as you want…

…and they can pick it up whenever they want

….and then respond

CleverVoice enables you to send an interactive voice message to as many people as you want…

…and they can pick it up whenever they want

….and then respond

CleverVoice enables you to send an interactive voice message to as many people as you want…

…and they can pick it up whenever they want

….and then respond

Powerful, cost effective…

… all messages listened to and responses made are tracked in real-time

How does it work?

Step 1: Record a message and choose who you want to send it to

Step2: Write what you want to say in a personalised text alert that will go each person’s mobile

Step 3: Send it!

How does it work?

Step 1: Record a message and choose who you want to send it to

Step2: Write what you want to say in a personalised text alert that will go each person’s mobile

Step 3: Send it!

How does it work?

Step 1: Record a message and choose who you want to send it to

Step2: Write what you want to say in a personalised SMS text alert that will go each person’s mobile

Step 3: Send it!

How does it work?

Step 1: Record a message and choose who you want to send it to

Step2: Write what you want to say in a personalised text alert that will go each person’s mobile

Step 3: Send it and watch the results come in!

Recipients get an alert message from the sender – saying they have been left a message, and what it’s about…

… their phone doesn’t ring and disturb them – and they can choose to listen or not, and when

Recipients get an alert message from the sender – saying they have been left a message, and what it’s about…

… their phone doesn’t ring and disturb them – and they can choose to listen or not, and when

One click to retrieve message – avoids listening to other voicemail

Recipient calls when convenient to listen…

“Hi – this is Richard Branson. I thought as a past customer of Virgin that you would like to know about our new flights to Cuba…

“… if you want to speak to our booking team, then just press 2 after my message, and you will be put straight through”

After hearing the message – the recipient is given options -

…”Press 2 to be put through to the sender; press 3 to ask for a

call-back…” etc….

Recipient chooses to be transferred to the sender’s call centre…

After hearing the message – the recipient is given options -

…”Press 2 to be put through to the sender; press 3 to ask for a

call-back…” etc….

Recipient chooses to be transferred to the sender’s call centre…

In a bit more detail, here’s how it works…

Sending messages

Sending messages

Address book information Unlimited number of recipients

Boadcast

Sending messages

Address book information Unlimited number of recipients

Set-up personalised, branded text Record voice message (or upload pre-

recording)

Sending messages

Address book information Unlimited number of recipients

Set-up personalised, branded text Record voice message (or upload pre-

recording)

Broadcast

Sending messages

Address book information Unlimited number of recipients

Set-up personalised, branded text Record voice message (or upload pre-

recording)

Broadcast

Sending messages

Address book information Unlimited number of recipients

Set-up personalised, branded text Record voice message (or upload pre-

recording)

Broadcast

Sending messages

Text alert – one touch access

Address book information Unlimited number of recipients

Set-up personalised, branded text Record voice message (or upload pre-

recording)

Broadcast

Listening

Text alert – one touch access

Address book information Unlimited number of recipients

Set-up personalised, branded text Record voice message (or upload pre-

recording)

Recipient listens to message and

responds

Broadcast

Actions

Listening

Text alert – one touch access

Address book information Unlimited number of recipients

Set-up personalised, branded text Record voice message (or upload pre-

recording)

Recipient listens to message and

responds

Broadcast

Actions

Interactivity

Text alert – one touch access

Address book information Unlimited number of recipients

Set-up personalised, branded text Record voice message (or upload pre-

recording)

Recipient listens to message and

responds

Responses

Broadcast

Actions

Interactivity

Text alert – one touch access

Address book information Unlimited number of recipients

Set-up personalised, branded text Record voice message (or upload pre-

recording)

Recipient listens to message and

responds

Responses

Broadcast

Actions

The customer can ask to be put straight through to a pre-set

number…… a “Hot Call Transfer”

Hot Call Transfer

Text alert – one touch access

Address book information Unlimited number of recipients

Set-up personalised, branded text Record voice message (or upload pre-

recording)

Recipient listens to message and

responds

Responses

Broadcast

Actions

Hot Call Transfer

Hot Call Transfer

Text alert – one touch access

Address book information Unlimited number of recipients

Set-up personalised, branded text Record voice message (or upload pre-

recording)

Recipient listens to message and

responds

Responses

Broadcast

Actions

Hot Call TransferCall Centre

What do people say about us?

What do people say about us?

“Racing UK's campaign was highly successful, and we were pleased with the contribution CleverVoice made - with very high conversion rates at c. 55% from the qualified leads generated…

What do people say about us?

“CleverVoice has brought another level of exciting innovation to WaterAid’s Big Dig Appeal. It has offered us a great opportunity to return to our supporters with messages of thanks directly from the celebrity DJs they texted in to which creates real continuity with the radio appeal….”

What do people say about us?“Using CleverVoice worked really well for us, getting important information out in a quick and easy way – but with the personal touch we wanted. With very high listening rates at over 70%, it helped to drive participation in an important and highly successful fundraising event….” Bob Champion Cancer Trust

Interactive Voice Messaging