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Civic Tech Platforms & Coalitions(or: Governments That
Work Like The Web)
Andrew Hoppin | @ahoppin
http://nuams.com
(some content courtesy of Nick Grossman)
Falling Government Budgets
Rising Government Needs
Better Government…
…Less $
3
The Web and Open Innovation
Transit
Open311
The Architecture of the Web
DNS
HTTP
IPHTML
CSS
Standards
The Web has an “open architecture”and serves as a “platform” to build on
SERVER
CLOSEDarchitecture
Integrated, proprietary
USER INTERFACE
HARDWARE
← few apps
STANDARDS & APIs
OPENarchitecture
Modular,open source
STANDARDS & APIs
many →apps
creating the potential for new things to happen
“The idea behind open innovation is as simple as it
is powerful: the creators of new ideas don’t have to
be within your organization in order to be helpful.”
– John Palfrey, Harvard Law School
Open InnovationOpen Innovation
“I no longer sit with pitted stomach wondering where is the bus.
It’s less stressful simply knowing it’s nine minutes away, or whatever the case”
Source: OneBusAway
44% of respondents reported beingmuch more satisfied
GTFS
2005
2012GTFS
GTFS
GTFS
GTFSGTFS
? ??
GTFS
General Transit Feed Specification
marketplace.civiccommons.org
2009
311311
311Open311
Open311Open311
+ International Buenos Aires
UK-wideDominican Republic
Australia[…]
2012
marketplace.civiccommons.org
Boston
22
Code Repositories...
App Stores...
Facilities
Open Data...
Talent...
Communities & Collaboration
Infrastructure
ami.doitt.nyc.gov/nycrules.xml
iaas.doitt.nyc.gov/nycrules.xml
http://flickr.com/photos/rocketqueen/1573565705/
Open Standards...
GTFS
2012 Ecosystem: 100s of Cities, 1000s of Apps, 100,000s of Data Sets...
Distributed innovation
API
API
API
!"#$%&'$&(
)&*+,(%-
.)()/$&
Most NYC IT Projects More Like This...
EMERGING GROWTH
Open311 Transit??
What are the essential civic platforms?
Weather
MATURE
GPSGov CMS
identifying emerging standards
success stories & lessons learned
where are there gaps?
sharing software
building practitionercommunity
outlining the core “civic
stack”
Supporting Open Innovation in Gov’t
