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2012 Workshifting Index March 2012

Citrix 2012 workshifting index - slideshare

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Page 1: Citrix   2012 workshifting index - slideshare

2012 Workshifting IndexMarch 2012

Page 2: Citrix   2012 workshifting index - slideshare

workshifting (verb) the act of shifting work to more optimal times, locations and resources

Workshifting: What is it?

Page 3: Citrix   2012 workshifting index - slideshare

WorkshiftingWork whenever, wherever on whatever device.

Page 4: Citrix   2012 workshifting index - slideshare

Business ImpactGreater agility. Better security. Lower business costs.

Page 5: Citrix   2012 workshifting index - slideshare

• Give people the flexibility to choose the ideal time, place and device for their work

• Protect confidential business information to meet privacy and compliance standards

• Provide people with uninterrupted access to desktops, apps & data during business disruptions

• Reduce real-estate, travel and labor costs through flex-work, telework and alternative workplace strategies

• Attract and retain the best people through flex-work, telework and alternative workplace strategies

Move work. Cut costs. Delight employees.

Workshifting

Page 6: Citrix   2012 workshifting index - slideshare

2012 Global Workshifting Index

Research backgroundIndependent research of 1100 senior IT decision-makers from eleven countries (Australia, Brazil, Canada, China, France, Germany, India, Japan, the Netherlands, the UK and the USA) carried out by independent third-party polling company, Vanson Bourne, in October 2011.

Page 7: Citrix   2012 workshifting index - slideshare

Workshifting Trend is MainstreamAn overwhelming 93% of organizations will offer flexible work environments for some of their workforce by the end of 2013, up from 37% today.

Citrix

37%

42%

12%

3% 1% 6%

Offer workshifting today

Are expanding current workshifting deployment

Plan to offer workshifting in the next 12 months

Plan to offer workshifting in the next 12 to 24 months

Plan to offer workshifting more than 2 years from now

Do not plan to offer workshifting

Organizations who:

Source: Citrix Global Workshifting Index

Page 8: Citrix   2012 workshifting index - slideshare

Workshifting Adoption Rates Countries have, and will, adopt workshifting at different rates over the next 24 months based on market maturity, workplace culture and technological familiarity.

France

China

India

Netherlands

UK

Japan

Brazil

Australia

Canada

USA

Germany

Global Average

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Already

Already and growing

Within 24 months

Organizations who offer workshifting:

Source: Citrix Global Workshifting Index

Page 9: Citrix   2012 workshifting index - slideshare

Improved support for mobile work-force

Greater workplace flexibility for workers

Reduced IT and/or business costs

0% 10% 20% 30% 40% 50% 60% 70% 80%

Drivers for Workshifting GloballyOrganizations are implementing workshifting policies to help reduce business and IT costs, create greater workplace flexibility for people, and offer improved support for an increasingly remote and mobile workforce.

Source: Citrix Global Workshifting Index

Page 10: Citrix   2012 workshifting index - slideshare

Reduced IT/ Business Costs

France

Netherlands

Japan

Australia

Canada

Germany

Brazil

USA

China

UK

India

Global Average

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Japan

France

Netherlands

Australia

Canada

Germany

Brazil

USA

China

India

UK

Global Average

0% 10% 20% 30% 40% 50% 60% 70% 80%

Greater Workplace Flexibility for Workers Improved Support for Mobile Workforce

France

Netherlands

Brazil

Germany

Australia

USA

Japan

Canada

India

China

UK

Global Average

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Drivers for WorkshiftingBy implementing workshifting policies, organizations are dramatically improving business productivity and agility while providing freedom, mobility and flexibility for users.

Source: Citrix Global Workshifting Index

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Better serve customers

Attract and retain top talent

Enable increased productivity

Work from anywhere

0% 10% 20% 30% 40% 50% 60% 70% 80%

Primary Benefits of Workshifting GloballyGiving people the ability to work from anywhere can benefit both people and organizations. It can help improve business agility and productivity as well as allowing the attraction and retention of top talent.

Source: Citrix Global Workshifting Index

Page 12: Citrix   2012 workshifting index - slideshare

Mobility Allows Work From Anywhere Enable Increased Productivity

Attract and Retain Top Talent Better Serve Customers

Primary Benefits of Workshifting

Netherlands

Brazil

France

Australia

Germany

Canada

USA

India

China

Japan

UK

Global Average

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Netherlands

France

Germany

Canada

Australia

Japan

Brazil

USA

India

China

UK

Global Average

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Netherlands

Japan

France

UK

Germany

USA

Brazil

Australia

Canada

China

India

Global Average

0% 10% 20% 30% 40% 50% 60% 70% 80%

Netherlands

Japan

Germany

France

Canada

Brazil

Australia

USA

UK

China

India

Global Average

0% 10% 20% 30% 40% 50% 60% 70% 80%

Source: Citrix Global Workshifting Index

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Desktop Virtualization can Protect an OrganizationWorkshifting enabled by desktop virtualization can protect your organization from threats while deploying a whole range of mobile workstyles in and out of a traditional office environment.

Theft of confidential information

Wrongful tampering with enterprise data

Exposure of private data

Loss of sensitive information

Malicious threats (e.g. targeted hacking, etc.)

To avert non-compliance

84% 86% 88% 90% 92%

Source: Citrix Global Workshifting Index

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Workshifting Benefits Organization and WorkerWorkshifting can help people operate in different workplace scenarios according to their worker profile, ranging from working at home to supporting field-based workers.

Enable regular homeworking

Support field-based workers

Support workers who travel

Work from home when required

0% 10% 20% 30% 40% 50% 60% 70%

Source: Citrix Global Workshifting Index

Page 15: Citrix   2012 workshifting index - slideshare

People Who Benefit From WorkshiftingThe needs of a range of worker profiles are supported in their day-to-day work patterns through desktop virtualization including outsourcing partners, contractors and business partners.

Suppliers

Contingent labor

Business partners

Contractors

Outsourcing partners

0% 10% 20% 30% 40% 50% 60%

Source: Citrix Global Workshifting Index

Page 16: Citrix   2012 workshifting index - slideshare

Desktop Virtualization Enables Business Continuity Senior decision-makers globally recognized desktop virtualization as a very effective way to address business continuity.

Not effective

Very effective

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Source: Citrix Global Workshifting Index

Page 17: Citrix   2012 workshifting index - slideshare

Workshifting Supports Business Continuity The need for comprehensive business continuity and disaster recovery planning is undisputed. An overwhelming 95% of senior IT decision-makers say that this is a very important requirement.

Germany

Netherlands

Japan

UK

France

Australia

India

Canada

USA

China

Brazil

Global Average

75% 80% 85% 90% 95% 100%

Source: Citrix Global Workshifting Index

Page 18: Citrix   2012 workshifting index - slideshare

Thank you