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Modernize IAM with UnboundID and Ping Identity Terry Sigle Director of Solutions Engineering UnboundID
Allyn Fay Sr. Technical Marketing Mgr. Ping Identity
UnboundID and Ping Identity Combines products for Federated Single Sign-‐On, Directory Servers, and Customer Iden:ty and Preference Mgmt with one integrated commercial, delivery, and support process. Reseller
Partnership
+ Platform
Partnering to address the following market needs:
1. Modernize Legacy IAM 2. Customer Iden:ty Management
UnboundID Platform
Dynamic Pricing Secure | Scalable | Unified | Adaptable
Partners Mobile Workers Contractors Mobile Social & Web SaaS IoT
Workforce Enablement Customer Engagement
Systems of Engagement
Systems of Record MDM CRM Big Data Legacy Directory
Marketing Automation
Loyalty Programs
UNIFIED VIEW
Identity and Preference Management at web scale
UnboundID Platform Modules
Data Store Securely store and deliver identity and preference data at web scale for billions of identities and attributes
Data Broker High-speed, high-volume data delivery via REST API and governed with centralized policy controls
Data Sync Bi-directionally synch massive volumes of data between systems of record in real-time to consolidate data and create unified customer views
Metrics Engine Monitor real-time operational metrics to ensure SLA compliance and gain visibility into identity and preference data trends
Secure | Scalable | Unified | Adaptable
Plat
form
Mod
ules
<Placeholder: Ping Identity product summary>
Joint Solutions for the Enterprise
1. Modernize Legacy IAM • Greatly improved performance, reliability, and TCO • Deliver SSO at enterprise scale
2. Customer Iden:ty Management • Provide modern customer idenBty services to improve
customer experience (social login, preference mgmt, privacy consent, opt-‐outs)
• Scale and performance required for consumer use cases
Typical Legacy IAM Challenges
End Users
Outages
Poor performance
Costly maintenance
Can’t support new apps
Difficult to manage multiple silos
Inadequate security
Internal App Partner App Internal App 2 SaaS
Legacy Dir Servers
Legacy Dir Server
No virtualization or cloud support
?
IT Operations: “I need to upgrade my legacy IAM systems”
Modernization Solution for legacy IAM
Internal Apps
EMPLOYEES
CORPORATE PORTAL
Internal Apps
EMPLOYEES
CORPORATE PORTAL
3RD Party/SaaS
PARTNERS
PARTNER PORTAL
Employee Access
Costly, Poor Performing Legacy LDAP
CUSTOMERS
CUSTOMER PORTAL
Authenticate
Authenticate
Modernization Solution for legacy IAM
Benefits for IAM Modernization • 25%-90% reduction in TCO compared with legacy IAM
• Industry leading scale, performance and reliability
• Support modern apps (SCIM, OAuth, OpenID Connect)
• Seamless data migration without disrupting existing apps
• Consolidate data silos or provide real-time bi-directional sync
• Deploy to virtualized infrastructure and/or cloud
• Adaptable security framework with encryption at all stages
• Provide real-time operational visibility
Challenges for Customer Identity and Preference Management
I just registered on your website, why don’t you see that?
Why do you keep sending me email every other
day? I just wanted your monthly coupons.
One time I order XXL shorts for my dad and now you send me ads for weight loss!
Disjointed, frustrating customer experience
Now you’re texting me? I never wanted you to contact me via text message.
E-‐commerce Mobile Apps
IoT Devices
Loyalty Rewards Programs
Solutions for Customer Identity Mgmt
Internal Apps
EMPLOYEES
CORPORATE PORTAL
3RD Party/SaaS
CUSTOMERS
CUSTOMER PORTAL
PARTNERS
PARTNER PORTAL
Employee Access
Authenticate
Preference/Privacy/User Management
Sync
Visibility, Opt-In/Outs
Authenticate
MDM Big Data CRM
Identity-Centric Customer Engagement
Provide an actionable, unified view of the customer
Offer preference management, opt-ins/outs, and privacy consent across channels
Govern data usage across all systems of engagement
Implement a web-scale, high performing, high availability solution
Offer APIs so app developers to rapidly embed identity/preference services
Systems of Record
MDM CRM Big Data
Keys to Success:
UNIFIED VIEW
IoT Devices
Loyalty Rewards
Programs
Social Networks
E-Commerce
Mobile Apps
Customer Identity
Product Demos
Iden:ty & Preference Brokering
Customer Engagement Mgmt
Create Unified View of the Customer across Channels
Customer Self-‐Managed Preference/Privacy OpBons
Modernize Legacy Iden:ty Mgmt
Transi:on to Customer Iden:ty
Modernize Legacy IAM
Customer IdenBty Services for new customer-‐facing app
Expose AcBonable Data from MDM
Reusable idenBty services and centralized governance policies
OneIdentity Platform Multiple entry points depending on needs
Value increases from left to right
UnboundID Platform enables the end-to-end journey for Identity and Preference Mgmt
Questions?