Upload
alfresco-software
View
3.446
Download
1
Embed Size (px)
Citation preview
p. 1
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
ACQUITY GROUP
Open Source ECM: A Shimano Success Story May 14, 2008
p. 2
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Agenda
» Open Source and ECM – Our Perspective (10 minutes)
» Shimano Case Study (15 minutes)
» Shimano Media Project Highlights (10 minutes)
» Summary (10 minutes)
» Q & A (15 minutes)
p. 3
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
About Shimano
» Japanese company founded in 1921
» Headquartered in Sakai City, Osaka, Japan
» Annual revenues 1.5 billion (USD)
» Multiple sales/marketing/distribution/manufacturing offices around the world
» Bicycle Components
» Fishing tackle
» Snowboard equipment
» Cold-forging parts for the automobile-related industry
p. 4
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
About Acquity Group
» End-to-end provider of strategy, technology and design solutions
» Headquartered in Chicago with regional offices in Irvine,
Scottsdale, Overland Park, and Dallas
» Founded in 2001, and working with Shimano since 2002
» Over 300 customers
» Alfresco Gold Partner
p. 6
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Open Source in the Enterprise
» Enterprise Application & Integration gaining more popularity in the
shift to OSS
» 29% of companies using OSS in Content, Communications, and
Collaboration, while 19% plan to use (Gartner 2007 Survey)
DESKTOP APPS• Open Office• Mozilla Firefox• GIMP
ENTERPRISE APPS• Alfresco ECM• JOOMLA• Magnolia WCM
INTEGRATION• Mule• ServiceMix• Active MQ• OpenLDAP
APP SERVERS• JBoss• Tomcat• Apache• Geronimo
OS• Ubuntu• OpenSolaris• OpenSuse
(Xen Virtualization)
DATABASE• MySQL• Postgres• MaxDB• Ingres• Apache Derby
p. 7
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Why Open Source?
Who identified and initiated the OS projects?
» User driven demand; the business in the need of a new or improved
solution while being fiscally responsible
» Digital Asset Management (Alfresco) was the key project that started the
current interest in open source solutions
What justification, business case?
» Best of breed application
» Ensuring the proper mixture between proprietary solutions and open
source solutions
p. 8
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Open Source in the Enterprise: What’s Our Position
Openness
A good mixture of both; open source and proprietary
Community
Try before full commitment
p. 10
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Case Study: Technology Stack
» Web Technology Portfolio
» Proprietary Web Content Management
» Proprietary E-Commerce / B2B
» Proprietary SOA Infrastructure
» SQL Server Database
» Windows 2003 OS
» Integration with several ERP systems world-wide
» Move to Open Source
» Web Servers: IIS to Apache
» Web Caching: Squid
» Application services built on: Spring, Hibernate, Apache Commons…
» Potential use of Open Source ESB Solutions
p. 11
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Case Study: What does Digital Asset Management mean to Shimano?
AssetServices
Content Management
CollaborationAdministration
Infrastructure
Go
vern
ance
& O
pe
ratio
ns
Bu
sine
ss Imp
act
Asset Services§ Transformation & Rendering§ Rights Management§ Notifications and Alerts§ Distribution and Syndication§ Catalogs and Collections
Content Management§ Library Services§ Metadata & Taxonomy§ Ingest, Import and Load§ Versioning and Variation§ Internationalization
Administration§ Auditing and Reporting§ Archive Management§ User & Group Management§ Authentication/Authorization§ Triggers and Notifications
Collaboration§ Advanced/Federated Search§ Saved Searches§ Workflow § Lightboxes§ Team Collaboration
Infrastructure§ Storage§ Global Distribution§ Integration§ Network (Public vs. Private)
A digital asset is content along with data about the rights of use. These assets can be text, documents, images, or other multimedia files.
p. 12
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Case Study: Digital Asset Management Objectives
» Asset Management
» Shimano had an immediate need to manage globally shared electronic
documents and assets in a single repository. Previous methods included
local hard drive storage, network drives, and email.
» Asset Collaboration
» Within the context of a project team, Shimano had the need for more
effective ways to share and collaborate project documents. The absence
of versioning and check-in/check-out facilities often led to multiple
document revisions, overwriting of document changes, and unintended
loss of content.
» Asset Distribution
» Shimano needed standardize distribution methods to internal and external
parties. Previous methods included FTP, email, and snail mail.
p. 13
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Case Study: Digital Asset Management User Profiles
» Targeted User Groups
» Product Managers
» Marketing
» Engineering, IT, Warehouse Operations
» Corporate
» Shimano External Consumers
» Dealers, OEMs, Distributors
» 3rd Party Agencies
» Media, Press
p. 14
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Case Study: Digital Asset Management Project Background
» Vendor Selection Process Q4 2006
» Alfresco selected Q1 2007
» Phase 1 implementation through end of 2007
» Phase 2 Media Project Q1 2008
» Phase 3 Enhancements Q3-Q4 2008
p. 15
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Case Study: Alfresco’s Winning Combination
» No named user license model
» Extensible content and security model
» Easier integration with 3rd Party Java software through Spring configuration
» Desktop Integration through WebDAV & CIFS
» Internationalization and Federated Searching
» Double Byte support
» Better product roadmap alignment with Shimano’s Digital Asset Management
vision
» Great community backing!
p. 17
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Media Project Highlights: Overview
Goal: To enable existing Alfresco investment to create connections
both inside and outside the Shimano enterprise to deliver digital
assets to the right people at the right time around the world…
Outside Shimano
» Dealers and OEMs
» 3rd Parties (Advertising, Creative, Press, Media)
» Customers
Inside Shimano
» Marketing
» Customer Support
» Product Development
p. 18
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Media Project Highlights: Media Architecture
User Request
REST URLXML Response
HTML
DWR
EXT-J S
SPRING
HTTP Client
ACEGI
Web Application
p. 19
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Media Features: Alfresco Web Client
p. 20
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Media Features: Browsing
p. 21
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Media Features: Image Close-ups
p. 22
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Media Features: Search
p. 23
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Media Features: Search Results Filter
p. 24
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Media Features: Quick Downloads
p. 25
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Media Features: Add to Cart
p. 26
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Media Features: Transformations
p. 27
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Media Features: Download Zip File
p. 28
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Shimano Media Features: Content Description File
p. 30
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Summary: Lessons Learned
» Get involved in the community
» Share your experience, and collaborate on solutions
» Understand how community (open and enterprise) discussions drive product features
» Build your network from community members, vendor, and systems integrators
» Do your research on the product support
» Documentation – Wiki, forums, community vs. enterprise issue tracking/support
» Issue resolutions
» Issue escalation
» Make sure vendor delivers a clear message on product roadmap and see if that roadmap aligns with your company’s vision
p. 31
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Summary: Lessons Learned
» Adoption should include well-defined discrete projects
» Quick Wins First
» Evangelize and deploy to other departments/business units
» Make early investments on
» Information Architecture
» Governance
» Application Architecture
» Process and governance is an evolution
» Culture Shift
» New processes
» End user on-boarding (resistance) – I’m too busy…
» Establish a communications plan
p. 32
© 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com
Summary: Our Position
Openness
A good mixture of both; open source and proprietary
Community
Try before full commitment
CHICAGO, IL (HQ) DALLAS, TX
1920 Main StreetSuite 350Irvine, CA 92614(949) 838-1100
9393 West 110th StreetBldg 51, Suite 500Overland Park, KS 66210(913) 451-6906
7025 North Scottsdale Rd.Suite 170Scottsdale, AZ 85253 (480) 361-0800
500 West MadisonSuite 2200Chicago, IL 606061(312) 427-2470
Tollway Plaza Center15950 North Dallas Pkwy Suite 400Dallas, TX 75248(972) 361-8020
IRVINE, CA OVERLAND PARK, KS SCOTTSDALE, AZ
www.acquitygroup.com
Julian LambertShimano
Emil LoretoAcquity Group
Do you Alfresco? See Alfresco run, learn more, or download a trial: www.alfresco.com