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Ian Pearson
Future tech and child helplines
www.futurizon.com
Demographic churn
Immigration
Re-migration
Emigration
Brain drain
Ageing workforce
Inter-generational conflict
Mobility and volatility
So the population makeup will change everywhere
The web is now past critical mass
2000 2005 2010 2015
Web presence
Dot comsPortals
Socialising/dating
Virtualenvironments
Customer based value
Mash sites
Personal sites & blogs
Semantic web
Kick off zone
On-line games
If it won’t work now, it never will!
Social web developmentpeople will solicit adverts when they want them
Improving interfaces & displays
Ease of use
Ubiquity
Now default platform
Cross gadget integration
More social entrepreneurs
High speed mobility & positioning
Social networking
Social networking sites allow children with lower social skills still to find friends
They can keep a large physical distance if they wish
They are ideal for peer-group support networks They can be made relatively safe by
monitoring or mediating them and checking identity before people are allowed in (even if their ID is hidden inside)
Country A
Country B
Country C
Cybercommunity X
Cybercommunity Y
Cybercommunity Z
Real World Cyberspace
Web based communitiesEven if someone is one in a million, that means there are 6500 other just like them out there.
They can find them and link up.
People belong to many different communities at the same time.
Helpline application
Ordinary people will make a range of applications to better their community and provide facilities for young people
Kids will have more options for support, and more networking opportunities in self help peer groups
This might ease direct pressure on helplines and give children more diverse routes to help
Living with virtuality
PhysicalWorld
Mental world
Cyberspace
Most children are very happy to explore cyberspace. It is less alien to them.
Virtual worlds
Future links to the nervous system by 2020 will let touch be recorded and replayed, enabling bio-feedback, visualisation, relaxation and other self care. Helplines can provide such virtual worlds to take pressure off front-line staff. Even in the shorter term, game and social web environments will provide much of the functional potential.
Using virtual environments
Can use virtual environments to try out real world situations
People can interact more easily on web sites, indulging both personal and group creativity
Anonymity can be preserved easily Interactions can be facilitated by pausing or
slowing down the speed of simulation so that a child has time to think
IT progress gives us more for less
And it isn’t over yet!!!
Smart environment
Tiny processors, tags, data stores, sensors and communicators can be all around the environment, and deep inside our bodies.
Configured via self-organisation
Rollout over next decade
Tag
Store
Store
Store
Tag
Tag
Tag
Tag
Store
Processing
Processing
Processing
Sensor
Sensor
Sensor
Sensor
Sensor
Sensor
Comms
Comms
Comms
Smart environment
• Sensors pick up who people are• Beacons can broadcast to them• Smart posters can be interactive• Information can spread organically
among people• Virtual worlds will overlay everywhere• This all presents a smart new outreach
platform that kids will grow up with
Range of signalsfrom person
Signal processor and recorder
AI based signal interpretationand deduction of intent
Natural language processing
Enhanced output to external environment, people and
electronic systems
Alarms,remote
supervision
The human body as a data source
Data may include emotional state, nerve activity, and biomedical data such as breathing, noise, movement. Could be used with active jewellery to make automatic alarm systems. 2012
Sensory translation, 2015
Sensorytranslation
unitInput Output
External sensors
Wearable sensors
Detachable sensors
Implanted sensors
AlarmsTelemetryMonitors
LogsControl systems
Messaging
Audio
Video
Heat or vibration
Pain or pleasure
Magnetic field
Radiation (EM or nuclear)
Magnetic field
Temperature
Location
Proximity
Sound
Chemical or microbiological presence
Data
Pollutants
This could be used as a good form of feedback to teach better coping strategies, recognise problems etc
Electronic jewellery 2012
Identification, security
Social status
Digital image augmentation
Communication, data distribution
Sensing
Medical monitoring, alarms
Anyform
Networking
Decoration
Tribal signalling
Digital bubble
Mobile website
Miniaturisation will bring everyday IT down to lapel-pin size.
Jewellery nets 2012
Direct inter-device networking will become an important alternative internet platform
Wireless LAN link to web and between clusters
Wireless links
Digital bubble / Ego badge
Badges interact electronically before people see each other. Ideal for networking, and for targeting messages at the right people. This can help children find appropriate friends and care services.
Display evolution
Will also see lots of very large wall displays, coffee table displays, digital windows, recipe tablets etc. All context aware.
80 inch display, £180
Active contact lens(Pearson 1991)
laser
focusing
micromirror
retina
lasers
Gaze direction sensor
Micromirror Inductive power supply
Processing
Comms & ctrl
LaserLaser
Laser
Gaze direction sensor
Diamond substrate Resolution limited by the eye
Allows natural distance perception Tiny environmental footprint
3D interfacing: Stick 2.0(Pearson 1991)
Stick
Reflector
LED
Detector
IR raster scan with coordinates written on beam
Stick variant Angular coordinates written onto LED signal as it the beam is raster scanned, so that detector can triangulate the location of the ends of the stick
Total cost: 50c
A stripy reflector conveys rotational information too
Physical Activity
Computer games
Nintendo Wii wand
Section summary
New electronic platforms based on tiny devices and sensors will make even more child-friendly ways to reach children, with potential for automatic alarms, support environments and ways of making new friends
Helplines should make use of these opportunities to provide blanket coverage while reducing pressure on frontline staff
Games
Games are a good way of blending interactive services, people and AI into a child-friendly, supportive and empowering environment.
Children might ‘open up’ to games characters more than they would feel comfortable doing with a human carer.
24
Permanent layerMid-term layerTransfer layer
Detachable layerWearable layer
Active skin
SkinEpidermis
Dermis
Skin-based electronics can link blood chemistry and nerve signals to external computers and systems
Even thought recognition is starting to appear now
Emotiv Epoc headset for computer games
Positioning
Positioning is useful to carers to track the child and make sure they are safe
It is useful to the child for navigation, socialisation, security, alarms and keeping in touch
Future positioning will be accurate to 10cm by 2013 when the Galileo system comes online
Cyberspace time travelFull sensory virtual environments allow even more possibilities than real life, and will transform therapy, allowing children to safely try out life scenarios and how they might respond.
Helplines can use these to offer training for children, or just as a fun escape route from stress
Duality
People and buildings can emit an interactive digital ‘aura’ over wireless LANs
This gives a dual appearance– Real world - same for
everyone– Virtual world - depends on
who is looking at you, dynamic– Can overlay help layers
specific to each child’s needs– Can even have AI
companions or real people’s avatars with them
Duality
Duality allows a cyberspace layer to be superimposed into the child’s field of view everywhere they go. This allows convergence of computer games, TV, networking and other web services.
It also enables a carer effectively to be with the child 24/7, making the helpline a much more distributed facility
Using duality
People’s and buildings’ appearances can vary The whole town can be ‘painted’ to taste ‘Invisible’ is the new black Digital creatures and virtual characters can
populate the streets and spread the word Convergence of computer games, TV, web
and the street
Physical world Virtual worlds
Duality
Augmented reality interfaces
Physical world content Virtual content
Context and position dependent data
Business, social, government and personal apps
Personalised overlay
Avatars
Avatars allow helplines to provide a consistent appearance across multiple carers
This means that the child might see a single avatar that is actually the front end for a group of people and other support services, even AI
They allow both carer and child to retain anonymity if they wish
They allow children to bring out certain aspects of their personality without necessarily disclosing others
Digital mirror, active make-up
Can see yourself as you want to be, not as you are
Can tweak your video image for use on-line
Can indulge particular aspects of your personality
Can experiment
Duality uses
Again, this gives helplines the potential for ubiquity so that children need never feel alone, and can have support 24/7 in familiar ways that they will be skilled at using
Helplines need to make use of these layers as well as just phones and chat rooms
Maslow’s hierarchy of needs
Physiological
Safety/Security
Social
Esteem
Selfactualisation
Positive feedback
loop
Some stress arises because of increasing choice. Children don’t know which to pick and are frightened of missing out on the best options.
Physiological
Safety/Security
Social
Esteem
Self actualisation
Market size
AI & Roboticsnot all your friends will be human!
Human
MachineHuman
Machine
Today
Tomorrow
The information economy will move into the machine world.
Far future
Revaluation of human skills
Today, many people work as smart machines
Machines will become much smarter
Tomorrow, people will have to work as people
Care economy
Value ofphysical/intellectualwork
Value of community &social wellbeing
time
More need for face to face interaction
Skills for the job – the feminisation of work
Agricultural Age
Strength
Dexterity
Hunting
Fighting
Navigation
Team Working
Industrial AgeStrengthDexterityEngineeringFightingPoliticalIntellectManagementLeadership
Information AgeEngineeringGlobal politicsPeacekeepingIntellectCreativityDesignManagementAdministrationLeadershipMarketing & salesNetworkingHR
Care AgeCaringNetworkingHuman interfacingCommunityEmpathyCounsellingPeacekeepingLeadershipMotivationMarketing & salesCreativity
Future fund raising
Lots of sorts of funds– Air miles, loyalty points, babysitting, promises,
donations in kind…. All just bits in a spreadsheet!
Electronic cash can come with bells and whistles, such as celebrity cash, multimedia cash, interactive cash
Cash can be hyperlinked to any web stuff It may be more difficult to do street collections as
coins are phased out. Electronic transactions require much more trust
Electronic money 2020Today’s Oyster Card is just the beginning
Conditional cash
Vouchers
Loyalty points
Time based value cash
IOUs
Assigned cash
Play money
Playground economy
Safe pocket money
Family token systems
Favours
LETS
Babysitting tokens
Club/society currency
Neighbourhood currency
Information brokerage
Agent/robot economy
Analog payments
Tax free/tax paid
Volatile cash
Corporate cash
Micro/nanopayments
Negotiable cash
Single Global Currency
Credit
Guaranteed/qualified cash
Algorithmic cash
Internal currency
Intranet cash
Forward dated cash
Celebrity cash
Collectable cash
Hyperlinked cash
Multimedia cash
Personalised cash
Aesthetic cash
Ethical cash
So, for example, spare penny
Persuade shops to let the penny change go to the children’s charity. A lot of pennies add up. Most people don’t want pennies because they are more trouble than they are worth.
Micropayments on-line can also be made easily, so rounding up prices by just a penny or two can provide a significant income.
So where do you go from here?
New technology will bring many new ways of reaching kids, ways they will find much easier and more natural. They will be enable 24/7 blanket support coverage.
Used well, they will greatly improve child care and can be largely self-financing.
But they need a highly proactive attitude from helplines if they are to achieve their full potential
How willing are you to adapt?