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Steve Dale Semantix (UK) Ltd 19 October 2011 Information and Records Management: New Paradigms for Old Problems? Where are we going….and will we know when we’ve got there?

Challenges facing Information and Records Management Professionals

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The information profession has learnt to cope with change, but change is happening with ever-increasing velocity bringing new challenges and opportunities for both information professionals and information consumers. Big data, the cloud, the transition to mobile working, analytics, apps, open and linked data; these are just some of the topics covered in this presentation. Where is the information management industry heading, and do we have the resources and skills to cope with this ‘data and technology deluge’?

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Page 1: Challenges facing Information and Records Management  Professionals

Steve DaleSemantix (UK) Ltd19 October 2011

Information and Records Management: New Paradigms

for Old Problems?

Where are we going….and will we know when we’ve got

there?

Page 2: Challenges facing Information and Records Management  Professionals

“The future is already here...it’s just not very

evenly distributed.”

Source: William Ford Gibson

Page 3: Challenges facing Information and Records Management  Professionals

You are here

Big

Data...the next frontier

Page 4: Challenges facing Information and Records Management  Professionals

Some Data on Big Data

5 billion mobile phones in use in 2010

30 billion items of content shared on Facebook every month

40% projected growth of data per year vs. 5% growth in global IT spending

$600 billion potential annual consumer surplus from using personal location data globally

€250 billion potential value to Europe’s public sector administration - more than the GDP of Greece

140,000 - 190,000 data analysts and 1.5 million more data savvy managers needed to take advantage of

big data (in US).

£400 to buy a disk drive that can store all the world’s music

Source: McKinsey Global Institute, May 2011

Page 5: Challenges facing Information and Records Management  Professionals

Big Data - what is it and where does is come

from?

• Datasets so large they are difficult to work with with using standard database management tools

• Larger and larger datasets allow analysts to spot business trends and opportunities.

• Growing exponentially - sources include mobile devices, cameras, RFID, medical, music, wireless sensor networks, real-time/geospatial tracking, location-based services ebooks etc.

• More and more data being ‘stored’ in the Cloud

Page 6: Challenges facing Information and Records Management  Professionals

From Data Scarcity To Data Abundance

Page 7: Challenges facing Information and Records Management  Professionals

Source: Guardian -http://www.guardian.co.uk/

Information Being Presented In New and Compelling Ways

Page 8: Challenges facing Information and Records Management  Professionals

Where are we going with technology?

Page 9: Challenges facing Information and Records Management  Professionals

Technology cycles tend to last 10

years.

Page 10: Challenges facing Information and Records Management  Professionals

Source: Morgan Stanley Internet Trends Report 4 Dec 2010

Mobile will be bigger than desktop Internet within 5

years.

Page 11: Challenges facing Information and Records Management  Professionals

There will be 7 billion mobile phones by 2012 – more than the global population

Page 12: Challenges facing Information and Records Management  Professionals

More computing power in your pocket or handbag than on your

desktop

Page 13: Challenges facing Information and Records Management  Professionals

One size doesn’t fit all

• Corporate PC and IT standards becoming increasingly irrelevant

• Users far more savvy on what tools they need to do the job

• Let the business define the risk….not the IT department

Page 14: Challenges facing Information and Records Management  Professionals

Growth In Location-based Services

Page 15: Challenges facing Information and Records Management  Professionals

It’s not the device, it’s the application!

Software applications becoming increasingly commoditised. Users

happy to use and discard when no longer relevant

Page 16: Challenges facing Information and Records Management  Professionals

Source: Morgan Stanley Internet Trends Report 4 Dec 2010

Social networking overtakes email

Page 17: Challenges facing Information and Records Management  Professionals

In just over two short years, Facebook has quintupled in size to a network that touches more than 500

million users. More than 4 billion people around the world now use cell phones, and for 450 million of

those people the Web is a fully mobile experience.

Facebook represents 28% of the

current Internet

populationSource: Pingdom

Page 18: Challenges facing Information and Records Management  Professionals

• We’re going to continue to generate data faster than it can be consumed or understood. Most of it will not be held inside the enterprise.

• Information visualisation techniques will help us extract meaning from the increasing volume of data.

• What happens in Vegas stays on Facebook/Twitter/Google – no point worrying about retention schedules for social networks.

• Mobile platforms and mobile working will define the future of the workplace. Design for mobile, consider the PC – not the other way around.

• Apps will commoditise the software market and deliver cheaper, simpler, more efficient and more relevant services to users

So, what does all this mean?

Page 19: Challenges facing Information and Records Management  Professionals

Where are we going….and will we know when we’ve got

there?

Never make predictions, especially about the future.

Casey Stengel, baseball player and manager, 1891 - 1975

Page 20: Challenges facing Information and Records Management  Professionals

Thank you!

Email: [email protected]: http://about.me/stephendale

Page 21: Challenges facing Information and Records Management  Professionals

References

Morgan Stanley Internet Trends: http://www.morganstanley.com/institutional/techresearch/pdfs/Internet_Trends_041210.pdf

Internet World Stats: http://www.internetworldstats.com

UK Public Spending: http://www.guardian.co.uk/news/datablog/2010/may/17/uk-public-spending-departments-money-cuts#zoomed-picture

McKinsey, Big Data: The Next Frontier For Innovation.... http://www.mckinsey.com/mgi/publications/big_data/pdfs/MGI_big_data_full_report.pdf

Emerging Transition to Social Business Models - Dion Hincliffe, Dachis Group: http://www.dachisgroup.com/author/dion-hinchcliffe/

Title image sourced from Milton Masoapatali

Other photos and images sourced from Google images and iStock Photos.