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What are Rich Internet Applications or RIAs? Are they the panacea for everything that ails us? User Experience expert Laurie Gray from OneSpring will discuss some of the most common attitudes toward RIA’s and address the 5 biggest myths surrounding this exciting technology. This presentation was used in the March 18, 2008 Catalyze Community Webcast.
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Welcome to the Catalyze Monthly Webcast
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Five Myths of RIA UsabilityLaurie Gray, Senior Consultant, OneSpring
March 18, 2008
3© 2008 OneSpring LLC. All rights reserved.
2008: The State of the Web
• “People have no idea where they are, how to get to where they want
to be, or even what their options for travel might be…You might assume
that designers would be putting high effort into ensuring that their users
were given every possible cue as to form and function, but nothing could
be further from the truth. Instead, designers are creating invisible
buttons, checkboxes that look like radio buttons, jumps across the world
that are indistinguishable in appearance, but not behavior, from a jump
two paragraphs down the page…”
4© 2008 OneSpring LLC. All rights reserved.
2008: The State of the Web
• “People have no idea where they are, how to get to where they want
to be, or even what their options for travel might be…You might assume
that designers would be putting high effort into ensuring that their users
were given every possible cue as to form and function, but nothing could
be further from the truth. Instead, designers are creating invisible
buttons, checkboxes that look like radio buttons, jumps across the world
that are indistinguishable in appearance, but not behavior, from a jump
two paragraphs down the page…”
• Bruce Tognazzini, Ask Tog
• October, 1998
5© 2008 OneSpring LLC. All rights reserved.
RIA’s:
• Software
• Above the level of the operating system
• Universally available
• Any computer, any context.
• Run them in the web browser, desktop, or mobile devices
• Powerful user interfaces
• Work or play in ways that are familiar, intuitive, and exciting
• Leverage the best of the web, without sacrificing the power of the
desktop
• Tony MacDonnell
• Inside RIA
• http://www.insideria.com/2008/01/the-ria-elevator-speech.html
6© 2008 OneSpring LLC. All rights reserved.
Who are the RIA Players?
• AJAX (Asynchronous JavaScript and XML)
7© 2008 OneSpring LLC. All rights reserved.
Who are the RIA Players?
• FLEX (Adobe)
8© 2008 OneSpring LLC. All rights reserved.
Who are the RIA Players?
• AIR (Adobe)
9© 2008 OneSpring LLC. All rights reserved.
Who are the RIA Players?
• Silverlight (Microsoft)
10
© 2008 OneSpring LLC. All rights reserved.
Who are the RIA Players?
• Others:
• Java (Applets, JavaFX)
• Open Source: Laszlo
11
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #5
• RIA’s provide the perfect vehicle for sexy,
splashy sites
12
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #5
• RIA’s provide the perfect vehicle for sexy,
splashy sites
RIA’s are amazing tools for complex, transactional, data driven web sites.
13
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #5
• RIA’s provide the perfect vehicle for sexy,
splashy sites
RIA’s are amazing tools for complex, transactional, data driven web sites.
Data Visualization:
14
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #5
• RIA’s provide the perfect vehicle for sexy,
splashy sites
RIA’s are amazing tools for complex, transactional, data driven web sites.
Data Views:
15
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #5
• RIA’s provide the perfect vehicle for sexy,
splashy sites
RIA’s are amazing tools for complex, transactional, data driven web sites.
Of course, they do turn out the sexy, splashy, and fun sites, too:•Sherwin Williams Color Visualizer•Academy Awards Website•VW Finder (UK)•Google Maps
16
© 2008 OneSpring LLC. All rights reserved.
• “RIA’s bring people-centered design to
information workspaces.” Forrester, 2007
Myths: Myth #4
17
© 2008 OneSpring LLC. All rights reserved.
• “RIA’s bring people-centered design to
information workspaces.” Forrester, 2007
Myths: Myth #4
“I will say that most, if not all of your users will have no idea
whether your app was built in Flex, Silverlight, or AJAX, or
event [sic] know what those words mean. They will have an
experience with your application, and if its a bad experience,
regardless of how great the technology is, they won't come
back.”
Peter Baird, UX Consultant, Adobe, May 03, 2007
18
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #3
• If you’ve designed web sites, you can design RIA’s
19
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #3
• If you’ve designed web sites, you can design RIA’s
20
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #2
• It’s just like our software! Of course our users will understand
it!
21
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #2
• It’s just like our software! Of course our users will understand
it!
Is it software?
Is it the Web?
22
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #1
• Because of their very nature, RIA’s provide a better User
Experience than traditional HTML sites.
23
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #1
• Because of their very nature, RIA’s provide a better User
Experience than traditional HTML sites.
24
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #1
• Because of their very nature, RIA’s provide a better User
Experience than traditional HTML sites.
25
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #1
• Because of their very nature, RIA’s provide a better User
Experience than traditional HTML sites.
26
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #1
• Because of their very nature, RIA’s provide a better User
Experience than traditional HTML sites.
27
© 2008 OneSpring LLC. All rights reserved.
Myths: Myth #1
• Because of their very nature, RIA’s provide a better User
Experience than traditional HTML sites.
28
© 2008 OneSpring LLC. All rights reserved.
Call to Action
• Read, read, read!
• Experiment
• Assist your development team
• Collaborate and move toward standardization
29
© 2008 OneSpring LLC. All rights reserved.
Resource List
• Slide 3: http://www.asktog.com/columns/015WebDesignRant.html
• Slide 4: http://www.insideria.com/2008/01/the-ria-elevator-speech
• Slide 6: http://maps.google.com
• Slide 7: http://sproutbuilder.com/
• Slide 8: The AIR Ebay Desktop
• Slide 9: http://sl.weatherbug.com/?zip=30328
• Slide 13: http://www.mpggenie.com/Mpg-Genie.cfm
• Slide 14: http://www.sensorpro.net/flexicharts/dashboardMain.html
• Slide 16: http://www.adobe.com/enterprise/pdfs/Forrester_RRogowski_BusCase_for_RIAs3_07.pdf
• Slide 17: http://weblogs.macromedia.com/mc/archives/experience_design/index.cfm
• Slide 19:http://idea2reality.net
• Slide 21: Phoenix Image Editor, http://a.viary.com
• Slide 23: http://www.zapatec.com/website/main/products/slider/demo.jsp - slider.html
• Slide 24: http://webfx.eae.net/dhtml/slider/demo.html
• Slide 25: http://blog.flexexamples.com/2007/11/03/toggling-a-flex-slider-controls-tickinterval-property/
• Slide 26: http://blog.digitalbackcountry.com/?p=780
• Other good stuff:
– InsideRIA
– Ryan Stewart
– Jesse Warden
–Adobe Labs
–Adobe Flex
–Silverlight developer’s site
–Mozilla/AJAX developer center
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© 2008 OneSpring LLC. All rights reserved.
• Questions?